I am very disappointed in this business. I purchased a gift card for my mother-in-law to enjoy a pedicure. My mother-in-law took her mom along with her to enjoy an afternoon of pampering on a Wednesday afternoon. The esthetician was very nice, polite, and did a fantastic job. The owner however was not so professional. Once the treatment was complete, it was downhill from there. Both my mom and nanny had gift certificates. One gift card had recently been purchased specifically for a pedicure as a birthday gift. The second gift card was a gift card for $60 off that was quite a bit older, but did not have an expiry date written anywhere on it. I had given this to nanny to use in hopes that it would still be accepted. The esthetician thought the owner would for sure honour the gift card regardless of the date on it. She was wrong. Mom and Nanny walked to the owners door, were not greeted with a 'hello', just shuffled into the house to make their payment. She immediately asked where my nanny had got her $60 gift card. She said it was a gift. At first, she was about to do the math and only make nanny pay the difference, but then quickly changed her mind and said that the gift card was a promotional item and expired after 1 year (which was never stated anywhere on the card). My mom then offered to pay for nanny's treatment and the owner would not accept a personal cheque. When the debit machine refused to work after several attempts she finally agreed to accept a cheque and ensured to write down all personal information to go with it (even though it was all listed on the cheque). She was extremely rude and unprofessional. Not to mention, we purchased the gift card the weekend before Halloween. When I booked November 11th the owner informed us that she intends on closing her business for a few months starting November 18th so I had better book sooner than later. It would have been nice to receive that information prior to purchasing the gift card. I do not recommend this business, I'm sure many have had lovely experiences, but my family has not. I am embarrassed that I my mother-in-law and nanny had such a distasteful experience and I wouldn't wish that on anyone else. I think that the business owner has much to learn about proper business practices, etiquette and professionalism.…
My girlfriend and I just returned from Hummingbird Hill Spa October 24 & 25/15 for a girls little getaway. Upon arrival very unusual greeting. When we booked for the both us we assumed that we would be in same room with 2 beds, no we had to share a queen size bed. Breakfast made by Garry homemade croissants, fresh fruit and orange juice. Spa was absolutely wonderful we chose the chocolate indulgences package, first time getting a body wrap that was amazing thank you Gwen, massage by Dawn was awesome, pedicure with Gwen and little snacks provided by Garry in between spa treatments. All in all a cute little place but I would definitely would stay in North Bay overnight.
My now husband and I went with the elopement package to have a nice wedding for just the two of us it was more than what we expected. The location is absolutely gorgous. The first day we got there Marianne and Gary were more than welcoming. The room we stayed in reminded me of staying in my cottage back as a child comfortable and clean. We got up and Marianne had fresh fruit and croissants for us and coffee and orange juice and the coffee was the best I've tasted and I am not a big coffee drinker. When it came down to have the wedding everything went so smoothly like I wanted my husband and I got to read our own vows and Marianne took pictures that came out great. If you want a wedding just for the too no hassle and not spending the ridlous amount of money difently come here!!!!
We are 4 girlfriends who spent the day being pampered. FABULOUS, great massages, facials, wraps peds and mans. Great food, Elizabeth, Dawn GWEN were great. We are planning on returning in the summer..I hear it has lovely gardens.
My husband and I celebrated our wedding anniversary at Hummingbird Spa. The spa services were exceptional. Our experience was topped off with the warm hospitality and culinary delights of hosts' Marianne and Gary. Will definitely recommend Hummingbird Spa to others!