I stayed for 14 nights as I was visiting the National Archives in Kew for research. A pleasant 1.25mile walk away. Staff were fabulous, especially William and Michael. I wanted to be able to cook for myself. The inclusion of a dishwasher is a pleasant bonus. Washing machine has detergent included. I was on the 2nd floor overlooking the motorway but because of the winter garden, didn't hear a thing. Very sensibly equipped kitchen and a Sainsbury's local about 50m away. Only negative was there wasn't a sensible plug to plug the hairdryer in beside the mirror, and really that's not a problem! Highly recommend this place.
We have been staying here on and off for a while now. The staff are super friendly and always eager to help with any request. They really are great, well done👍 . The apartments are well maintained and the cleaners do an excellent job as the apartments are spotless. We have been very happy with all our stays at Adagio.
wonderful welcoming wonderful welcoming at check in by Willam. Very helpful with an amazing smile and one of the quickest check ins i have experienced. I must say, staff are top notch! Very welcoming and helpful upon arrival. Especially Mr Vishal,, super informative and greets you with a lovely smile. Can’t wait to come back for my next trip! This time
wonderful welcoming at check in by kyrine. Very helpful with an amazing smile and one of the quickest check ins i have experienced. First time here at adagio brentford and will definitively be coming again. Great service all round!
such friendly staff all through out. Was checked in by Kyrine with a very warm welcome and then to be surprised by a mystery guest card in the room! My days staying here couldn't have been any better! Definitely would recommend this hotel to anyone!
Great stay at adagio brentford. Staff pretty much tick all the boxes for me and Kyrine at reception who seems to be always there working hard, always brings a smile to my face and was very efficient Already booked my next stay!
Unfortunately the hotel has a big problem with recurrent car vandalism and theft in its underground car park, whether you have items on display in your vehicle or not. We lost a lot of valuable items while we stayed here. Until their parking facilities are more secure I would not advise you stay here with your vehicle. On the plus side we found the staff helpful, friendly and supportive, and the rooms and facilities comfortable. I want to say that we would stay here again, but it is simply not secure enough.
Came to stay here for an event and I didn’t realise check in was at 3pm but this Indian receptionist informed us that we could leave our luggage here for the meantime and come back later to check in. Which was so helpful because i didn’t want to walk around with my suitcase! So thank you so much for that! We came back around 6pm to check in and these lovely guys at check in were extremely welcoming. The Spanish guy in the evening was very friendly and gave great customer service. The other Indian guy, very responsive to my needs when I asked if they had a specific equipment for the kitchen. Absolutely great team. The room view was also amazing, you could see the aeroplanes fly by and the skyline was great. Would definitely recommend this place to stay as they are all so friendly and welcoming and they just go above and beyond your needs!! :)…
Few reviews I see on this page that were negative but still booked in myself to see if they were true however I wish I could discard them!! Was a little confused in how to get the the hotel as there is another entrance that looks exactly like it but they were for actual apartments not the hotel itself. Once i arrived to the correct door, staff instantly greet you with a smile and such a warm welcome. This East Asian women checked me & my wife in and she was very warm hearted. The view was incredible, get to see Wembley from our window and the planes flying over, such a great touch. Parking is too pricey in my opinion especially in this on going inflation so I hope they consider marking down the prices for that. Kitchen could probably do with a bit more work especially cleaning the utensils more Other than that, I can say I will be more than happy to come back if this is the type of service I get…
I must say, staff are top notch! Very welcoming and helpful upon arrival. Especially kyrene,, super informative and greets you with a lovely smile. Can’t wait to come back for my next trip! This time I will bring my family along