We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn London - Brentford Lock

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn London - Brentford Lock
Holiday Inn London - Brentford Lock
Panoramas (4)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

582 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 547: English reviews
Swansea, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Nice, clean and modern when you enter the hotel from the car park. The staff member at check in was friendly enough, but seemed to be doing three jobs at once! I had booked to stay in a king bed executive room for a better experience. Both my partner and I were disappointed on opening the door to see that... More 

Helpful?
Thank Whatsagoodname
Wolverhampton, England, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Me and my mother stayed here in August 2015 for a couple of nights. The check in process was quick and easy with 2 staff on the desk at the time. The rooms were well designed, there was an ice machine on the 4th floor. One downside is that some of the rooms do not have bedside power sockets, which... More 

Helpful?
Thank Edward P
Richmond-upon-Thames, United Kingdom
Level Contributor
59 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a modern hotel which has a very snazzy lobby area. Always activity going on, but still a good place to relax and grab a coffee or a drink. Even better if the weather is not inclement, as you can sit out on the canal side. The staff are very friendly, and give the impression that they care about... More 

Helpful?
Thank Naniwa
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Holiday Inn at Brentford Lock meets all the expectations of this chain. Car parking leaves a lot to be desired, however, as the spaces are REALLY tight and the ceiling is low (for this of you with big cars and high tailgates). The rooms are comfortable and offer all of the necessary amenities- tea/coffee making facilities, minibar(empty!) and in room... More 

Helpful?
1 Thank Tiredmumoftwo
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Great to hear from you and a very positive review. Will take the feedback of menu changing more often and implement this requests. Please do ask one of our team members when next in about our specials menu that changes every week. We too love having a Starbucks and happy to reward our reward members with such a treat! Pedro... More 

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This is what happens when the hotel management get greedy. We paid extra, upfront, for an executive room. Actually first impressions were good. Nice big, clean room with a great terrace overlooking the lock. We went off to the wedding we were in Brentford for. It was upon our return that the nightmare began. Needing to be up at 5.30am... More 

Helpful?
Thank Dave C
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Thank you for your honest review. Firstly my sincere apologies for the disturbance you experienced during one of our weddings. We do indeed inform our guests when there is a wedding but it appears on this rare occasion, we did not. I hope the compensation my team offered made up for this error and do hope to see you again... More 

London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

always recommend family and friends to this place as I really enjoyed myself hold good memories of my holidays.the place is very clean and neat.staff very friendly and accommodating always willing to be of assistance to guests.well informed obout surroundings and hotel

Helpful?
Thank pillaydolly
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Thank you, thank you, thank you! Appreciate the kind words and the effort my team put in make these sort of reviews worth it. See you again soon. Pedro da Silva General Manager More 

Manchester, United Kingdom
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here whilst visiting friends, the hotel is up to the normal Holiday Inn standards, nice bar/breakfast area and the rooms are clean with air conditioning. The car park is handy but expensive - £14.00 for the night, it's a fair walk to anywhere from here including the train and bus stations.

Helpful?
Thank graham r
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Thank you for such a positive review, it was a pleasure welcoming you. Look forward to welcoming you back. Pedro da Silva General Manager More 

Bordeaux, France
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed July 23, 2016

We went to this hotel 2 weeks before our other stay in the Premier Inn Gatwick. We stayed 2 nights, it was a package -hotel + tickets for Wimbledon- Staff extremely friendly and helpful. Nice room with view over Brentford Lock and planes coming to Heathrow (we don't here them). The only bad point is that the sofa-bed was not... More 

Helpful?
Thank Matisse_HONTEBEYRIE
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Great to hear from you and thank you for your review. I appreciate the overall positive experience you experienced and proud of my team delivering such an experience. Look forward to welcoming you back soon. Pedro da Silva General Manager More 

Manchester, United Kingdom
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 15, 2016 via mobile

Stayed here a couple of times on business and it is quite a lovely hotel. The staff are nice and quite happy to help with any issues. the rooms are clean and fresh. - all Seem pretty new - only downside is the iron is not steam just a hotplate. and the breakfast is pretty good too.

Helpful?
1 Thank Dannysmurf1989
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Appreciate the compliments and I must agree with you, we are lucky to have such an amazing and friendly team....not to forget my hardworking housekeeping team. Thank you for the breakfast compliment. Pedro da Silva General Manager More 

Le Landeron, Switzerland
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 15, 2016 via mobile

Not well situated for public transport - a long walk from Brentford station and the bus stop is not too close by either. Desk staff were efficient And check-in went smoothly. The rooms are clean and the twin beds were a great size and comfortable. In the bathroom only soap is supplied - so come equipped with your toileteries!! Otherwise... More 

Helpful?
2 Thank Marion M
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Thank you for your fair and honest review. Our new beds are a constant compliment that we receive as I believe getting the best sleep is our number one priority. Appreciate the compliment about our housekeeping team who work real hard in providing the best product. Glad you enjoyed the surroundings and being so close to the canal, you almost... More 

Questions? Get answers from hotel staff and past guests. Ask a question

383 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (175)
Viewed
View from Room (6)
Viewed
Hotel & Grounds (43)
Viewed
Room/Suite (43)
Viewed
Dining (15)
Viewed
Bathroom (11)
Viewed
Pool/Beach Area (2)
Viewed
Other (55)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (161)
Viewed
Amenities (41)
Viewed
Executive Room (31)
Viewed
Dining (18)
Viewed
Standard Room (25)
Viewed
Standard Twin Room (23)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Hotel & Grounds (7)
Viewed
Dining (11)
Viewed
Room/Suite (14)
Viewed
Business Center/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Brentford
Novotel London Brentford
#2 of 6 in Brentford
4.5 of 5 stars 719 reviews
Hilton London Syon Park
#3 of 6 in Brentford
4.0 of 5 stars 1,499 reviews
Urban Villa Hotel
#1 of 6 in Brentford
4.5 of 5 stars 268 reviews
Show Prices
Show Prices
Show Prices
Chiswick
Clayton Hotel Chiswick
Clayton Hotel Chiswick
#230 of 1,070 in London
4.0 of 5 stars 324 reviews
Premier Inn London Richmond Hote...
#2 of 12 in Richmond-upon-Thames
4.5 of 5 stars 650 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
With a scenic waterfront setting, Holiday Inn London - Brentford Lock is just six miles away from the centre of London and 15 minutes away from London Heathrow Airport. The bright, contemporary bedrooms have air-conditioning, flat-screen TVs and Wi-Fi/high-speed internet connections. Some of the rooms including Executive grade ones offer terraced-balconies with impressive views across the waterside. A mini-gym facility is also available on a complimentary basis. The hotel is ideally situated to connect with local area businesses on the Great West Road, or around Chiswick and Heathrow. Alternatively it is an ideal base to visit and explore local attractions such as Kew Gardens, Syon Park, Twickenham Stadium and Richmond Park. The hotel has recently transformed it's public-areas to reveal a unique and exciting new Open-Lobby concept which allows guests to meet, relax and refresh and choose to do so in the space that best suits their needs. New 24/7 vending and restaurant facilities allow guests a flexible and appealing choice in a modern and inspiring new environment. The venue offers 4 excellent inter-connecting conference suites that overlook the waterside, and are perfect for both business events and social occasions such as weddingsThe hotel provides excellent connections to the M4/M25/A4 network and is a 15-minute walk from Brentford and Syon Park Railway Stations, offering train connections to central London. Boston Manor Underground Station is accessible from the hotel, and secure on-site parking is also available in the hotel’s own facility ... more   less 

Additional Information about Holiday Inn London - Brentford Lock

Address: Brentford Lock Commerce Road, Brentford TW8 8GA, England
Location: United Kingdom > England > Greater London > Brentford
Price Range: $107 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Brentford Lock 4*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Hotwire, Booking.com, HotelTravel.com, Travelocity, Agoda and Priceline so you can book your Holiday Inn London - Brentford Lock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn London - Brentford Lock Hotel London
London Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay