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Holiday Inn London - Brentford Lock

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Holiday Inn London - Brentford Lock
Holiday Inn London - Brentford Lock
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576 Reviews from our TripAdvisor Community

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Showing 541: English reviews
Manchester, United Kingdom
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here whilst visiting friends, the hotel is up to the normal Holiday Inn standards, nice bar/breakfast area and the rooms are clean with air conditioning. The car park is handy but expensive - £14.00 for the night, it's a fair walk to anywhere from here including the train and bus stations.

Helpful?
1 Thank graham r
Bordeaux, France
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We went to this hotel 2 weeks before our other stay in the Premier Inn Gatwick. We stayed 2 nights, it was a package -hotel + tickets for Wimbledon- Staff extremely friendly and helpful. Nice room with view over Brentford Lock and planes coming to Heathrow (we don't here them). The only bad point is that the sofa-bed was not... More 

Helpful?
Thank Matisse_HONTEBEYRIE
Manchester, United Kingdom
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here a couple of times on business and it is quite a lovely hotel. The staff are nice and quite happy to help with any issues. the rooms are clean and fresh. - all Seem pretty new - only downside is the iron is not steam just a hotplate. and the breakfast is pretty good too.

Helpful?
1 Thank Dannysmurf1989
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Appreciate the compliments and I must agree with you, we are lucky to have such an amazing and friendly team....not to forget my hardworking housekeeping team. Thank you for the breakfast compliment. Pedro da Silva General Manager More 

Le Landeron, Switzerland
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Not well situated for public transport - a long walk from Brentford station and the bus stop is not too close by either. Desk staff were efficient And check-in went smoothly. The rooms are clean and the twin beds were a great size and comfortable. In the bathroom only soap is supplied - so come equipped with your toileteries!! Otherwise... More 

Helpful?
2 Thank Marion M
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Thank you for your fair and honest review. Our new beds are a constant compliment that we receive as I believe getting the best sleep is our number one priority. Appreciate the compliment about our housekeeping team who work real hard in providing the best product. Glad you enjoyed the surroundings and being so close to the canal, you almost... More 

Keighley, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for two nights. 7th and 8th July. Found hotel trendy and clean. Lovely setting at side of canal. Staff helpful and accommodating. Good self service breakfast. Parking if needed. Definitely worth paying a little more for executive rooms, gorgeous decked balcony with outside furniture. Bars and restaurants nearby.Including a lovely Italian and The Weir pub. We found it handy... More 

Helpful?
1 Thank jozholz
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Great to hear from you and thank you for letting me know how your experience was. I too agree, our Exec rooms are one of the best with the most jaw dropping views. Also glad to read that you found everything around you and experienced some of our best local pubs and restaurants. Look forward to welcome you back soon.... More 

Gloucester, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed weekend of July 8/9/10 with 2 friends of ours. We had rooms on the same floor (4th) overlooking the lock. In the rooms, you could fully open the balcony doors and get a lovely view and breeze coming into the room. The hotel itself was clean and fragrant-in fact, we all kept saying how lovely... More 

Helpful?
1 Thank farah90
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Great to hear from you and appreciate the overall positive review. We are ecstatic that you enjoyed our Exec rooms with honestly the best views in town overlooking the Grand Canal. Look forward to welcome you back soon. Pedro da Silva General Manager More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel, nice staff picked by a mate a bit out the way of central London if not driving but a really nice hotel all the same. And the triple chocolate muffins at breakfast are to die for get them before their gone. On the minus no pancake machine at a holiday inn so sad.

Helpful?
1 Thank Salugla
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Appreciate the positive review and great to hear we exceeded your expectations. I will agree with you, our freshly made muffins are incredibly good, even I on occasion have a cheeky one myself! :-) We don't have a pancake machine instead we have someone who will make fresh pancakes for you. Along with the hot breakfast that we serve, the... More 

Poole, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very central location between two stations,near Syon House and Kew Gardens. Good position on canal. Very clean,with helpful staff. Lovely open reception,bar, restaurant area...ideal for people watching! Experienced some noise in a low room, so was moved to a high floor with canal view.

Helpful?
1 Thank Alison D
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Fabulous to hear from you and thank you for letting us know your experience. Some great tourist attractions, friendly team, very clean hotel and an open lobby designed to make you feel relaxed...what more can you ask for! :-) Look forward to welcoming you back soon. Pedro da Silva General Manager More 

Munich, Germany
Level Contributor
265 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for a couple of nights as the Hilton Syon Park was full. Everything is fine- clean rooms, very friendly staff and nice breakfast/snack area. Empty mini bar, though, and the wifi's a bit slow. Not easy to get a taxi given it's awkward location on a corner, and allow for time to get there as the local roads... More 

Helpful?
Thank David011158
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Thank you for the overall positive review and choosing to stay with us when the Hilton was fully booked. Apologies for the slight inconvenience in not getting a taxi as soon as possible however we do offer a car service bookable at the front desk that makes this process far easier. Look forward to welcoming you back if you are... More 

Madrid, Spain
1 review
1 of 5 stars Reviewed June 21, 2016

After dinner we wanted to play table soccer but the waiter was very unfriedly and didn't allow us to play although there was only one person in the restaurant, who had his earphones on. After a dinner of 5, had to escalate to management and only then we were able to play a round of table soccer. No customer orientation... More 

Helpful?
Thank lisboa01
Pedro D, General Manager at Holiday Inn London - Brentford Lock, responded to this review

Firstly, my sincere apologies for this experience this is truly unlike us at all. The main reason why we have such a fun game is to help diners or guests let loose and have a bit of fun games with friends and family. I will address this with my team directly and see what exactly happened. Again, apologies for what... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a scenic waterfront setting, Holiday Inn London - Brentford Lock is just six miles away from the centre of London and 15 minutes away from London Heathrow Airport. The bright, contemporary bedrooms have air-conditioning, flat-screen TVs and Wi-Fi/high-speed internet connections. Some of the rooms including Executive grade ones offer terraced-balconies with impressive views across the waterside. A mini-gym facility is also available on a complimentary basis. The hotel is ideally situated to connect with local area businesses on the Great West Road, or around Chiswick and Heathrow. Alternatively it is an ideal base to visit and explore local attractions such as Kew Gardens, Syon Park, Twickenham Stadium and Richmond Park. The hotel has recently transformed it's public-areas to reveal a unique and exciting new Open-Lobby concept which allows guests to meet, relax and refresh and choose to do so in the space that best suits their needs. New 24/7 vending and restaurant facilities allow guests a flexible and appealing choice in a modern and inspiring new environment. The venue offers 4 excellent inter-connecting conference suites that overlook the waterside, and are perfect for both business events and social occasions such as weddingsThe hotel provides excellent connections to the M4/M25/A4 network and is a 15-minute walk from Brentford and Syon Park Railway Stations, offering train connections to central London. Boston Manor Underground Station is accessible from the hotel, and secure on-site parking is also available in the hotel’s own facility ... more   less 

Additional Information about Holiday Inn London - Brentford Lock

Address: Commerce Road, Brentford TW8 8GA, England
Location: United Kingdom > England > Greater London > Brentford
Price Range: $112 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Brentford Lock 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Holiday Inn London - Brentford Lock Hotel London
London Holiday Inn
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