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Holiday Inn London Brentford Lock

Traveler (226)
Room & Suite (175)
Dining (48)

Overview

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Brentford Lock Commerce Road, Brentford, Ealing TW8 8GA EnglandSee on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air conditioning
Non-smoking hotel
Restaurant
Room service
4 Star accommodation
Additional information
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Offers from Holiday Inn London Brentford Lock
Special Offer:IHG Global Sale
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Rooms
Jul 7Jul 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (734)
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686 results
Traveler rating
271
276
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25
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LanguageEnglish
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Traveler rating
271
276
82
32
25
Show reviews that mention
All reviews boston manor executive room canal side car park reception staff business hotel piccadilly line central london twickenham stadium duty manager a short bus ride tube station breakfast was excellent the air conditioning good nights sleep night's sleep comfy bed
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1 - 5 of 686 reviews
Reviewed 2 weeks ago

i used to stay in this hotel frequently (I stay in the area approx 6-7 nights a month for work), but having tired of it and seen the standards fall i have been staying elsewhere in recent months. As my usual hotel was fully booked...More

Date of stay: June 2019
1  Thank Medicine_Man2004
Response from damianfrewer, General Manager at Holiday Inn London Brentford LockResponded 6 days ago

Dear Medicine_Man2004, Thank you for choosing the holiday inn Brentford lock and for taking the time to provide feedback about your experience here at the hotel. I would like to start by apologising to you for the inconveniences you faced during your stay, mainly with...More

Reviewed 3 weeks ago via mobile

Eye watering price for a tatty hotel, nowhere near as good as any Prem. noisy and ineffective air con, grubby room, p£ss taking prices for less than average food in the restaurant. Really a rip off and so many competitors nearby. The staff are all...More

Date of stay: June 2019
Thank Gwyn1962
Response from damianfrewer, General Manager at Holiday Inn London Brentford LockResponded 2 weeks ago

Dear Gywn1962, Thank you for choosing the holiday inn Brentford lock and for taking the time to provide feedback about your experience here at the hotel. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive...More

Reviewed 4 weeks ago

The only advantage of the hotel was that it was close to work. Other than that super average and the rooms are dark and dingy. The customer service is bad. The hotel made a fraudulent transaction on my card - they claimed this is part...More

Date of stay: March 2019
Thank Archana R
Response from damianfrewer, General Manager at Holiday Inn London Brentford LockResponded 4 weeks ago

Dear Archana R, Thank you for your recent review and I am sorry this issue has been prolonged. I have spoken to my team and they have informed me that the erroneous charge is in fact a pre-authorisation that we released on the day of...More

Reviewed May 19, 2019

This establishment is located near Brentford rail station and makes it easier for travellers to move around. Further Syon Park is not far those who likes to walk and admire nature. Reception staff are very friendly and makes you feel appreciated by choosing Holiday Inn...More

Date of stay: May 2019
Thank Sheela V
Response from damianfrewer, General Manager at Holiday Inn London Brentford LockResponded 1 week ago

Hi Sheela V, Thanks for the great 5 star review. I am really happy you enjoyed your stay! Let me know if I can be of any future assistance with future reservations. Best, Damian General manager

Reviewed May 15, 2019 via mobile

It’s a bad day when they start auto adding a service charge if your bill has food on it. My view is if the service is good I’ll tip. If it’s auto added why not increase your staff salary’s and put your prices up? It’s...More

Date of stay: May 2019
Thank G3311PFrobinc
Response from damianfrewer, General Manager at Holiday Inn London Brentford LockResponded May 20, 2019

Dear G3311PFrobinc, Thank you for taking the time to review our hotel. We do charge a discretionary service charge which goes directly to the team, this is of course at the guest’s discretion and if they do not wish to pay it, it will be...More

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About
Description
Ideally situated to visit and explore local major attractions such as Kew Gardens, Twickenham rugby stadium and Syon Park. With a scenic waterfront setting, Holiday Inn London Brentford Lock is just More five miles away from the centre of London and 20 minutes away from London Heathrow airport. Boston Manor underground station on the Piccadilly line, is accessible from the hotel, and our secure on-site parking is also available. Our bright, contemporary bedrooms have air-conditioning, flat-screen TVs and offer free WiFi connection. Our much loved larger Executive rooms, offer terraced-balconies with beautiful views overlooking the Grand Canal. The hotel is also equipped with a mini-gym. The hotel has broken the traditional rules of dining and transformed it's public-areas to reveal a unique environment which allows guests to meet, relax and enjoy some mouthwatering dishes from our local chefs. Don't forget the hotel also boasts an outside seating area opposite our bar, perfect for the summer. The hotel is equipped with magnificent banqueting and meeting facilities, a unique space overlooking the Grand Canal aptly named the Waterfront Suite. Is a purpose-built, self-contained suite with ceiling to floor windows that can welcome up to 700 guests. Also proud to be the venue of choice in west London for all types of weddings. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Air conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Refrigerator in room
Wheelchair access
Pool
Beachfront
Free parking
Breakfast included
Room types
Non-smoking rooms, Family Rooms, Suites, Accessible rooms
Hotel class
Contact Information
Room types
Non-smoking rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
133
Price range
$108 - $267 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn London - Brentford Lock Hotel London
,
London Holiday Inn
Location
United Kingdom > England > Greater London > Ealing > Brentford
Hotel class
Contact Information
Room types
Non-smoking rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
133
Price range
$108 - $267 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn London - Brentford Lock Hotel London
,
London Holiday Inn
Location
United Kingdom > England > Greater London > Ealing > Brentford

Photos

Traveler (226)
Room & Suite (175)
Dining (48)
Pool & Beach (2)
Amenities (41)
Business Center & Event Rooms (32)
Family and Play Areas (8)
Nearby
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Nearby AttractionsSee all 19 nearby attractions
The Musical Museum
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.92 miles away
Kew Gardens
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.98 miles away
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.37 miles away
The London Apprentice - Isleworth
71 reviews
.97 miles away
Questions & Answers
Ask a question
tracylb69
June 19, 2019|
AnswerShow all 3 answers
Response from Sheela V | Reviewed this property |
Holiday inn Brentford lock is no way near Wembley stadium. However there is a holiday inn Wembley
0
Votes
Arti S
September 27, 2018|
Answer
Response from damianfrewer98 |
Hi Yes all our rooms have kettles with complimentary tea and coffee making facilities.
1
Vote
Jan A
September 21, 2018|
AnswerShow all 3 answers
Response from 959KateW959 | Reviewed this property |
We were worried about parking as read on the website it was limited. Parking is underground with lift to reception.
0
Votes

Room Tips

"Chose a different hotel"
112archanar
4 weeks ago
Read review
"2xdouble bedrooms do not have canal views."
Roving401768
Apr 4, 2019
Read review
"All rooms of a good standard."
thedhexperience
Mar 23, 2019
Read review
"ask a lot of questions before you are given a room- they won't be happy though!"
clubworldzilla
Dec 28, 2018
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