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Hilton London Syon Park

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Hilton London Syon Park
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1,494 Reviews from our TripAdvisor Community

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Showing 1,453: English reviews
London
1 review
3 of 5 stars Reviewed today NEW

Syon park location is great. Staff excellent. Rooms are a little outdated and poorly maintained. Dont ask for maintenance after 6:00pm as there is no cover till 8:00am the next day. Breakfast was good though.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jayesh V
Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed at the syon park hotel last week, visited the spa/pool etc at the hotel. It was amazing. Really enjoyed ourselves. It was very relaxing, and in lovely surroundings. Wouldn't have known we were so near to central london.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gnash43
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Gnash43, Thank you for taking time to share your feedback following your recent stay with us. I am delighted to hear you had great experience and we will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager More 

Buenos Aires, Argentina
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent 3 days in this hotel and enjoyed it very much. The pros: Great breakfast Spacious (huge) rooms with a lovely Gothic decor. Great bathroom: big, clean, modern Fantastic gardens to walk around Front door staff: can't remember her name but we were welcomed by the most gorgeous and warm italian lady. She was awesome with us all the... More 

Helpful?
Thank JuliaDuran
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear JuliaDuran, Thank you your feedback. It is so rewarding to see you took time to share even smallest details with other guest. I am sure our Front Office team will be delighted to hear they have impressed you. We wil be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager More 

Maidstone, United Kingdom
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed twice now and its such a lovely place to stay. The hotel is modern but still had great appeal. The bar is welcoming and the staff are well trained. The location is spot on in the park and lovely for a short stroll.

Helpful?
Thank shazhal
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear shazhal, Thank you for your feedback. I am very glad to hear you found our team members welcoming and well trained. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager More 

Aberdeen, United Kingdom
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel set in a beautiful location. All staff were very friendly and made me feel welcome from the beginning. Special thanks to the Glaswegian who checked me in. Eat downstairs in the hotel restaurant for the both nights I was staying here. Waiting staff were great and cant complain about the food. One downside - Pyjamas taken by housekeeping!!... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Laura P
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Everything was excellent. The staff was very friendly and efficient. Specially James on check in. The room was clean and quiet and very good standard. The hotel is set on the most beautiful grounds around London . Great spa and swimming pool facilities..

Helpful?
Thank Barbara C
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Barbara C, Thank you very much for your kind words and such lovely feedback about James. It will be my pleasure to ensure he is rewarded for his outstanding customer service skills. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Judging by the previous reviews on trip advisor we were expecting a comfortable stay and were not disappointed. The spa facilities are particularly good. Large pool, plenty of poolside beds and very clean.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Carol C
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Carol C, Thank you for your feedback. I am very glad to hear you were not disappointed and that you liked our spa and it's facilities. We will be looking forward to welcoming you back. Kind Regards Greg Crawford General Manager More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Loved our two night stay in the junior suite We had an amazing time and the hospitality was one of a kind. We had dinner at the spectacular Marco Pierre White restaurant (renowned for their steak). I had the Chicken a la forestiere with wilted spinach and it was divine! Kallima spa is now in my top 5 for the... More 

Helpful?
Thank Nazila M
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Nazila M, Thank you for taking time to share your feedback with us. It was so lovely to read you had such a great time and that you enjoyed yourself in our spa. It will be my pleasure to share you comments with our entire team during our monthly celebrations. We will be looking forward to welcoming you back... More 

Dundee, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Needed one night in London, and booked here, as it came at a good price on the Hilton website. I chose my very well appointed room so I could watch the inbound Heathrow aircraft if they were landing on runway 27R. They were, and with the balcony windows closed, you never heard them fly over. Sitting on the balcony gave... More 

Helpful?
Thank Duncan M
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Duncan M, Thank you for your feedback. I am very glad you enjoyed your stay with us. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager More 

Newquay, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hotel is good, room quality is good. Service is "ok" but not exceptional. Worst off though is that our car go broken in to, 2 weeks our colleagues car was broken in to and there was also another car broken in to. There is virtually no security in the car park.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank JStrudwick
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear JStrudwick, Thank you for your feedback which is very appreciated. I am very sorry to hear you car got broken into. I do hope that the matter will be resolved by the officials as soon as possible. The car park is complimentary for our guests to use; however it is not manned and has signs displayed advising not leave... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 

Additional Information about Hilton London Syon Park

Address: London Road, Brentford TW8 8JF, England
Location: United Kingdom > England > Greater London > Brentford
Price Range: $173 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
Reservation Options:
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