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Hilton London Syon Park

Certificate of Excellence
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London Syon Park, Brentford TW8 8JF, England
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1,457 Reviews from our TripAdvisor Community

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Showing 1,419: English reviews
Nottingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great stay, lovely place with balcony and great facilities. Staff friendly and helpful. Setting beautiful and room was great, spacious, lovely decoration. Definitely will be returning. Thanks very much

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lucy G
London, England, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had stayed at a double tree Hilton before and hadn't been overly impressed. However this Hilton was world's apart. Room was a good size, clean and the bed comfortable. I had food from the bar menu, bit heavy on carbohydrates but perfectly adequate for the price.Breakfast was good and plenty of coffee available. Staff were all friendly and efficient.... More 

Helpful?
Thank Caroline F
London, United Kingdom
5 of 5 stars Reviewed 2 days ago NEW

A new and well designed contemporary hotel built in lovely grounds. Our only grumble is that it was a little hard to find the entrance, SatNav took us to a pedestrian only entrance so we got lost, which is a shame as we were then rushed to get to a concert.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jennifer B
Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel and amazing restaurant. Definitely going to revisit to try the spa and sample more of the gardens. Very good service throughout very friendly staff. The only disappointment was the wifi connection wasn't the best and connection was a little intermittent.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank neilgI452RH
London, United Kingdom
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

As a birthday treat I was booked into the Hilton Syon Park under the romantic spa deal. Check in was a little time consuming with only two check in desks but the hotel grounds and the hotel itself is beautiful. The rooms are amazing and a favourite it would appear for weddings and hen parties. Our room overlooked the front... More 

Helpful?
Thank Shushxo
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I stayed here for his birthday in June. For the price we got for the room + package that comes with it. WELL WORTH THE MONEY! our room was amazing! the decoration makes it feel very modern and rich. The grounds are beautiful swell you can go on lovely walks around there. The breakfast and dinner was... More 

Helpful?
Thank Billie O
United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is simply awesome! We stayed in the King suite for one night and the room itself could not have been more perfect. The bathroom is really spacious, and the walk in shower is so good you wont want to leave once you're in! It's a shower definitely designed for couples too! The room itself is well designed and... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sandip G
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Nice hotel poor customer service which was a bit of a downer. Customers seemed very unwilling to be helpful and uninterested. Very disappointed as I had high expectations. Breakfast was mediocre and cold. The only nice thing on the plate was bacon. My pancakes were also burnt .

Helpful?
Thank Paige K
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Paige K, Thank you for the feedback following your recent stay with us. I am very sad to hear of your disappointment and that we did not meet your expectations. Please accept my sincerest apologies for the poor customer service you received. Rest assured I will be discussing your feedback with my management team to ensure continuous improvement. I... More 

London
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at many Hiltons around the world but this was disappointing. It took us ages to check in, very poor service in bar. We waited 25 mins to get served and went to order at the bar in the end. Only one waiter is not sufficient. Breakfast was very average, again not enough staff. Had to ask for drinks... More 

Helpful?
Thank jeb1804
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear jeb1804, Thank you for taking the time to share with us your valuable comments following your recent stay with us. We were very saddened to hear of your experience in restaurant and during check in. Please rest assured that our management team is following it up to make sure that similar experiences do not happen again. In addition we... More 

Harrogate, England, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

1 night getaway was great. We checked in bit earlier as room was ready when we arrived. Receptionist was welcoming and friendly, seemed to know the area very well. Room was very nice, comfy bed, very nice bathroom. Great service, everyones willing to help at all times. Definitely coming back again.

Helpful?
1 Thank Toma S
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Toma S, Thank you for such kind words following your stay in our hotel. I am very happy to hear you had smooth and early check in and that our team members looked after you. We will be looking forward to welcoming you back in the near future. Kind regards Greg Crawford General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 

Additional Information about Hilton London Syon Park

Address: London Syon Park, Brentford TW8 8JF, England
Location: United Kingdom > England > Greater London > Brentford
Price Range: $176 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
Reservation Options:
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