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BEST WESTERN Palace Hotel

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411 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Preston, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 days ago NEW

I have visited San Marino for the first time on one of my business trips. It's a very nice country and I am very pleased with the standard. The Hotel was well situated for our needs. Not within walking distance to anything. If you don't have a car, you do need a taxi to get to places. Hotel very nice,... More 

Helpful?
Thank Ray K
Nettersheim, Nordrhein-Westfalen, Germany
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Very small, but nice rooms. Television defective, air conditioning defective. No help, or problem solving by the hotel staff. For almost all colleagues. Poor locking system. Loud to the street. Room girl awakes one, despite shield..Bad location in the city. Great restaurant. Never ever.

Helpful?
Thank MaikLi
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 30, 2016

Positive: We booked a suite and was delighted to find what we needed. The room was clean, had decent AC, and a clean bathroom. Shower was nice and clean. If you want to stay in a reasonably priced hotel with regular amenities one would expect then this is the place for you. Good price for the room, has an average... More 

Helpful?
2 Thank JaJa P
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 28, 2016 via mobile

Was a very nice relaxing hotel. The pool was nice and open until 2200. Breakfast was only €6! And the food was pretty descent too. I didn't much care for the dinner menu and the dessert seemed like it was frozen from a box. However, the hotel was close to a bus stop for San Marino and a sports bar... More 

Helpful?
Thank Johnnyp1389
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2016

This is a very nice hotel near Old Town(about 10 min). We got a junior suite which was smaller than expected. - single room with bed, fold out couch, and tiny bathroom. We got a additional single room for family which ended up being more spacious and less expensive. If you stay here consider just getting multiple single rooms for... More 

Helpful?
Thank DesertFoody
Zurich, Switzerland
Level Contributor
132 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed August 3, 2016

We stayed two nights there and everything was really perfect: kindness of staff, breakfast, rooms, beds. There is also a spa and swimming pool. To go to the old town of San Marino, however, a car is necessary from the hotel ( or taxi). We usually walk a lot, but there is no street available which is "walkable" to get... More 

Helpful?
1 Thank semagora
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 28, 2016 via mobile

This hotel might offer clean rooms that look nice, but apart from that I would NOT recommend this to anyone. We unfortunately booked 6 nights, so we experienced the whole range of terrible hotel services - for starters, the staff at the reception is incompetent and rude. We had to change rooms 4 times to get away from the noisy... More 

Helpful?
1 Thank Nils H
Edinburgh, United Kingdom
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 22, 2016

The hotel was nice and clean - the staff were friendly, helpful and most spoke English. The bedroom was fine with AC, wi-fi, tv/radio and a decent bathroom. There was no trouser press, although an iron and board were available via reception. There were no tea / coffee facilities in room. The location meant that a car was an advantage,... More 

Helpful?
Thank Robert B
Europe
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 8, 2016

Satisfactory hotel but it will not give the same romantic, picturesque or historical feel as any of the hotels located inside the city of San Marino. As pointed outby others - beware of long walk to your room and dangerous entrance and exit to hotel by car. There is a quite wonderful pool on the rooftop, if empty youcan have... More 

Helpful?
Thank haztrips
New Hampshire
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 18, 2016

We reviewed hotels for our visit to San Marino, and this hotel appeared to meet our needs. However, not the case. The hotel sits right on the busy access to the mountaintop principality of San Marino, in San Marino's Serravalle town. Access to the hotel is not intuitive and, frankly, with the speed of traffic as approaching the hotel, right... More 

Helpful?
Thank bucknikkid
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Punto di incontro ideale per chi desidera l’eccellenza, il Best Western Palace Hotel dispone di 91 camere, junior suite e suite. In un ambiente raffinato, posizionato lungo la Superstrada di San Marino e quindi vicinissimo alla Riviera ed allo stesso tempo al centro storico della Repubblica di San Marino, mette a disposizione degli ospiti una molteplicità di servizi. Il Centro Congressi con sale modulabili sino a 800 posti, la piscina coperta panoramica ed il centro benessere, la garanzia di un ampio parcheggio, ma soprattutto tanta ospitalità ed un servizio davvero unico. ... more   less 

Additional Information about BEST WESTERN Palace Hotel

Address: Via Cinque Febbraio, Serravalle 47899, San Marino
Location: San Marino > Serravalle
Price Range: $74 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Palace Hotel 4*
Number of rooms: 91
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Palace Hotel staff and other travelers.
4 questions
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Questions? Get answers from BEST WESTERN Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room to the street extremely noisy. Outstanding view of ... nothing.”
 of 5 bubbles MaikLi, 2 weeks ago | Read review
“Single rooms have a small little courtyard, suites are not worth it.”
 of 5 bubbles DesertFoody, Aug 3, 2016 | Read review
“Go somewhere else”
 of 5 bubbles bucknikkid, May 18, 2016 | Read review
“Try to get a room near the front to avoid a long walk to the lifts.”
 of 5 bubbles neilf189, Oct 13, 2015 | Read review
“Ask for a room not facing the main highway by the front of the hotel”
 of 5 bubbles Bdbrewer28, May 27, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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