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Well, it took us about 10 minutes to get to the breakfast room from the Emerald Wing... This hotel is huge, consisting of few buildings surrounding the outside swimming pools. We got a room on 5th floor - very spacious, comfortable bed, sofas, kitchenette with...More
We had a bad experience regarding our accomodation. We booked it on booking.com , but our reservation was modified but booking was not able to contact us on time. When arriving to the hotel the receptionist was speaking terrible with us,without telling any clear information....More
Was very clean and lovely. Opted for all inclusive. Didn’t include alcoholic drinks at the pool bar, Sky bar or other bar. Was rather disappointed with this, we found out it was cheaper to go out into the town. Will definitely opt for self catering....More
Thank Gemma D
Response from Kristiyan M, Public Relations Manager at Emerald Beach Resort & SpaResponded March 23, 2018
We want to sincerely thank you for your review! All Inclusive Light package in Emerald Beach Resort & Spa includes Bulgarian alcohol, wine, bear and soft drinks according to the 5-stars standart.
We’re looking forward to having you again as our Guest!
We were there for 2 nights with my wife in December. For sure only the general view of the hotel is 5 star one. The apartment we hire was basic, simple and not good cleaned(3 star hotel apartment), the food was for 2 star hotel,...More
Horrible old hotel with stinky rooms. Breakfast very basic and inside - no terrasse. Very loud and full of chinese people! Too expensive for what they offer!
We payed for four stars and got two....at least they changed us to the Hive hotel which is...More
2 Thank hippie1966
Response from Kristiyan M, Guest Relations Manager at Emerald Beach Resort & SpaResponded November 15, 2017
We are sorry for you experience, but I think you are reviewing the wrong hotel. We are Emerald Beach Resort & SPA, Ravda, Bulgaria, Europe and based on your other reviews I think this one was intended for Emerald Beach Resort, Khao Lak, Thailand.
Sorry for the late response. To be honest we went just before season opened so not much was going on in the hotel.I went with children aged 17 & 21. There is a really good water park around 30 minutes walking distance away... More
Sorry for the late response. To be honest we went just before season opened so not much was going on in the hotel.I went with children aged 17 & 21. There is a really good water park around 30 minutes walking distance away but not much else. A nice small town just outside of the hotel but not much for children. : )