Comfortable room. Comfortable bed. Excellent customer service. If we needed or wanted anything the response was immediate. Grounds, beach, palm trees were beautiful. Looks exactly like the pictures Copamarina posts.
This is our third visit to The Copamarina and, as always, we were welcomed like old friends. The grounds are immaculate, the room was comfortable, and if you want to rest and relax, you can always find a quiet spot Everyone at the resort is friendly and helpful, but a special mention is necessary for the staff at the restaurant. Chef Luis Tortilla took special care of us and made sure we were well fed and happy (we were!). Nelson, our waiter, was wonderful, as was the rest of the staff—Julia, Chef Danny, and Michael Cabrera. Thank you to everyone for making this another memorable visit—we will see you again!
The beds are nice and comfortable the rooms are also near the beach so access is easier than other places I’ve stayed. Ni SPA is a must try the employees are friendly Magdalena did a fantastic job I feel 10 years younger.
Great Room, Great Staff...Great food........lovely, relaxing experience..........Many Healthy choices on a nice menu....live music Frid & Sat evenings. Been there 14 times over years...seen many changes but they have all been good.
Although we used the hotel as a base to visit the bio-bay at La Parguera and the Guanica Dry Forest (both excellent), our favorite activity was just sitting on the beautiful beach, listening to the waves lap on the shore and the pelicans fly by. In the evenings, we could hear churri coquies calling.
I want to take this opportunity for making me feel welcomed. Two wonderful ladies took care of my reservations. This month I will be staying again next week. I am a disabled Veteran and they were able to find a nice room close to the lobby. They have great restaurants and their menu selection is very good. I am very sorry I forgot your names but I will never forget how special you made me feel. Great service and amazing employees.
Our visit to Copa was amazing and exactly what we needed. From the Atmosphere to the Service, it was all on point. Megan and Carlos at the Lounge were excellent Bartenders. The same with Briana in the Restaurant. Already making plans for our next visit and hopefully be able to do the Sunset Cruise.
The stay was amazing, and the staff was extraordinary. Food was good and the view in this quiet paradise in the south part of Puerto Rico is an experience to repeat. In addition, the hotel is not too far from various municipalities in the southwest region of Puerto Rico which are very nice to visit, like San German, Cabo Rojo, Lajas, among other, like La Parguera and Boqueron.
We stayed at this resort last month as part of a culinary activity that was partially suspended due to the arrival of hurricane Fiona and rescheduled two months later. They told us (through an email) that a one-night will be included, without cost due to the early suspension, so we booked another night to stay all weekend. The service at the front desk is acceptable. The views around the resort are beautiful and the playgrounds are well maintained. There are several pools inside the property, but the beach is not recommended for swimming. The room is spacious and includes a mini fridge provided with two bottles of water each day. There are two restaurants, both good, but overpriced. One in the outside and the other one with air conditioning. We had two main complaints, one of them was that they charged us the two nights, so the included one-night stay was not true. The second one was that the activity was advertised as all inclusive, but they charged a banquet fee. We tried to contact the person in charge of the activity, but never answered, we wrote a letter to the general manager and still waiting for a response. In summary, the customer service is awful. Definitively this will be our last visit to Copamarina Beach Resort & Spa and will not recommend it to anyone.…
Spa services at Ni Spa are nothing less than magical and restorative. The facilities (entrance, sauna, showers, treatment rooms, and nail salon) are spotless, and the products are top quality, wonderfully aromatic, and locally produced. The overall ambiance is of luxury and warmth, in no small part because of the kindness, skill, and dedication of the staff. What a team! From Magdalena I enjoyed truly the best spa deep tissue massage I have ever had, and I have had many years of experience with therapuetic massage back home; her energy is warm and healing, Paola, my esthetician, made my hands and feet beautiful, all the while sharing her good cheer and optimism; just what one wants to receive during a resort getaway. Anticipating my needs, she made suggestions for the massage, manicure, and pedicure services that I would have not have thought of, and she was spot on. Concierge Eunice and attendant Geraldine rounded out the team with their calm and attentive direction and attention. I recommend this spa experience to anyone who wants to relax and feel special. Well done, team Ni Spa, and thank you!…