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Utopia Resort & Spa

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Utopia Resort & Spa
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196 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Richmond-upon-Thames, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 31, 2013

I booked the Utopia over a year ago as it had fantastic reviews and I wanted a special holiday for our 25th wedding anniversary. I was really worried as the holiday date got nearer as I was reading really bad reviews on the hotel. I booked with Olympic holidays, thankfully not Thomson who seem to have cocked a lot of... More 

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4 Thank sharon_watson
Corsham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 23, 2013

We had booked for a two week stay at the utopia in July 2013 Our booking was made a year prior due to holiday , Two weeks before we were also told that Thompsons were no longer using this Hotel ,This was a blow as we knew the Hotel and the Island as we had visited many times before We... More 

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2 Thank 443Karen
Cambridge, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 2, 2013

We booked our in January to go to Kefallinia in Greece to stay at the 5* Utopia spa and resort. An hour before our flight my friend received an email not even a phone call from Ola asking her to call them. We were then informed that they had changed our hotel to a 3* on the other side of... More 

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2 Thank Jetset891
Chelmsford, United Kingdom
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed June 28, 2013

We had booked to stay at this hotel for two weeks in June and had booked eight weeks prior to departure with Sunvil. 20 hours before our flight departed we received a call from Sunvil to say that the hotel had over booked our room and that we could no longer stay there. They offered an alternative accomodation at a... More 

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Thank Nigel-Pauline
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed June 5, 2013

We booked the Utopia through alpha rooms. We were due to fly Monday 3rd of June and were called just 2 days prior by alpha rooms to be told the management has decided to stop using them and is only dealing with one operator now, so our booking was cancelled. We were offered a full refund or an alternative from... More 

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7 Thank Tbudden
Stoke-on-Trent, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 3, 2013

We stayed at the Utopia from 24 May to 2 June. Our party consisted of my wife and me and my wife's daughter, husband and two children aged two and four. We had read the poor reviews written in the previous weeks and were really surprised with these as we had stayed here before and been delighted with everything. This... More 

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5 Thank Tom T
Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 1, 2013

we booked a fourth visit to this hotel with Thomsons, but 2 weeks before we were due to fly they emailed us to say they were no longer supporting this hotel. To say we were gutted would be an understatement. We love this hotel the peace and tranquility we found will be hard to match. We will be returning later... More 

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5 Thank Jacki R
Dewsbury, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 25, 2013

I find any bad reports on this fabulous hotel unbelievable! The hotel itself is finished to a very high standard, the food was beautiful (Greek, obviously!) with a wonderful selection at breakfast, lunch and evening meal. I agree with a previous comment that snacks would have been pointless as there was such a selection at meal-times and always plentiful. The... More 

Helpful?
9 Thank June S
Daventry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 24, 2013

My fiance and I returned yesterday from two weeks at this lovely hotel and were shocked and dissapointed at the awful reviews it has been given. Yes the all inclusive promised to us was not available when we arrived, however, this is Thomsons fault and not the hotels. Subsequently Thomson compensated guests, adequetly, for this. The Rooms: These are simply... More 

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13 Thank Martyn188
South Wales
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 23, 2013

Whilst recognising all the other reviews I have now had my holiday cancelled by Thomson to Utopia and have had to over pay to stay in Katelios (my favourite quiet resort) whilst I understand that Thomson did not represent the inclusive deal appropriately my husband and I had a lovely time there a year or so ago when the hotel... More 

Helpful?
7 Thank MorganSouthWales
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service

Additional Information about Utopia Resort & Spa

Address: Katelios 28086, Greece
Location: Greece > Ionian Islands > Cephalonia > Katelios
Hotel Class:4 star — Utopia Resort & Spa 4*
Number of rooms: 60
Also Known As:
Utopia Resort And Spa
Utopia Hotel Katelios
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