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Protea Hotel Clarens

Traveler (146)
Room & Suite (50)
Video (1)
Certificate of Excellence

About

#3 of 4 hotels in Clarens
Location
Cleanliness
Service
Value
Certificate of Excellence
Protea Hotel Clarens - Home is where the Art is. The Protea Hotel Clarens is located in the best kept secret in art and culture circles of the Free State. The picturesque village of Clarens is framed by the majestic Maluti Mountains, sandstone cliffs and is in close proximity to the Golden Gate National Park and the mountain kingdom of Lesotho. This artists’ haven is a tapestry steeped in history and rich in legend. Experience a living masterpiece that exudes sheer style, luxury and design. Protea Hotel Clarens blends in with the natural splendour that has inspired artists, eco lovers and tourists who simply enjoy the art of living to explore this tranquil, magical landscape and relax, in style. Take in the breathtaking scenery with sundowners on Protea Hotel Clarens’ terrace, enjoy fine dining or laze away the hours in luxury and comfort. This sanctuary embodies state-of-the-art excellence and service. From adrenalin rushes to cultural expeditions, Clarens offers it all. With an abundance of activities nearby, from San paintings and dinosaur trails to white river rafting and rock climbing; Protea Hotel Clarens’ warm hospitality completes the picture. So whether you plan a romantic getaway, team-building exercise, business conference or African adventure, Protea Hotel Clarens has it all.
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Property amenities
Pool
Room service
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Hotel links
Visit hotel website
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Hotel deals
355Reviews
2Q+A
100Room tips
Traveler rating
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Popular mentions
The staff is extremely friendly. The hotel is located close to all the shops and restaurants. There is a lovely terrace with a great view. The hotel is clean and we will definetly visit Protea Hotel Clarens again.
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Response from Manager_PHClarens, General Manager at Protea Hotel Clarens
Responded Mar 30, 2019
Dear NikouP2525, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Kind Regards, Karen & the Protea Hotel by Marriott Clarens TEAM
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The hotel is clean and rooms neat. Staff are friendly and helpful. Went out of their way to make sure my kids are in a room that is next door and linked to ours. Breakfast was good and special requests were granted. The view from the hotel is beautiful. It is situated in town so
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Response from Manager_PHClarens, General Manager at Protea Hotel Clarens
Responded Mar 30, 2019
Dear JGheevarghese, What a wonderful review, we truly appreciate your business and are pleased to hear that you and your family felt safe. I am very happy to hear that our STAFF and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Kind Regards, Karen & the Protea Hotel by Marriott Clarens TEAM
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The hotel is well located on the Main road, which makes it easier for guests to access it. Both the front desk and dinning staff members' service was excellent. They demonstrated humility and respect towards guests.
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Response from Manager_PHClarens, General Manager at Protea Hotel Clarens
Responded Mar 13, 2019
Dear 248gertrudem, Thank you for choosing to stay with us, I am so glad to hear that your stay with us was great and very happy to hear that our STAFF and service met your needs and expectations. We hope to welcome you back to the hotel again soon! Kind Regards, Karen & the Protea Hotel by Marriott Clarens TEAM
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First time in Clarens & a great find in the Protea Hotel. Great rooms, great location & particularly a wonderful dinner at the hotel a la carte restaurant-rainbow trout & chicken Florentine outstanding with attentive service. Very nice breakfast. Senior Discount makes it even
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Response from Manager_PHClarens, General Manager at Protea Hotel Clarens
Responded Mar 7, 2019
Dear Richardmichaelw2015, Thank you for your fabulous review of our hotel after your recent stay with us. I am ecstatic to hear that you loved the Rainbow Trout and Chicken Florentine you ordered at our restaurant. I will definitely going to show our chefs this review, I am sure they would love to know you were pleased with it. We really appreciate your business and hope to welcome you back again in the future should you ever be visiting the area again! Kind Regards, Karen & the Protea Hotel by Marriott Clarens TEAM
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We were at the Protea for the beer festival and were made to feel very welcome. We had the wheel chair friendly room and our only complaint that there was no where for toiletries in the shower area. There was also no where to hang the towels.
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Response from Manager_PHClarens, General Manager at Protea Hotel Clarens
Responded Mar 7, 2019
Dear johnherm2015, Thank you for taking the time to leave a review after your stay, we hope you enjoyed the beer festival and that you will be back again next year! I am glad to hear that overall you enjoyed your stay with us and that our STAFF made you feel welcome. Please accept our apologies about the lack of space for the toiletries in the bathroom, we will most certainly look into this and also be moving the towel hook from the bedroom to the bathroom. We really appreciate your feedback and hope to welcome you back again in the future should you ever be visiting the area again! (Hopefully for 2020’s beer festival!) Kind Regards, Karen & the Protea Hotel by Marriott Clarens TEAM
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PRICE RANGE
$76 - $230 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaFree StateClarens
NUMBER OF ROOMS
70
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