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Novotel Constantine

Square Hadj Ali | Centre ville, Constantine 25000, Algeria
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1 room 1 adult
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Novotel Constantine
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89 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were booked into this hotel by a tour company and it certainly was not up to the standard of this "Brand" in other parts of the world.On our first visit it took three requests to obtain towels but only two on the second visit.The rooms are very much in need of an upgrade if they intend to attract tourists... More 

Helpful?
Thank boosey_10
RaymondJ279, Directeur général at Novotel Constantine, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Constantine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely More 

London, United Kingdom
Level Contributor
232 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
2 of 5 stars Reviewed November 11, 2015

The first impression of this hotel is that her poorer sister next door (the Ibis hotel of the same group) looks nicer, more modern and is in a more pleasant building of Northern African architecture. The Novotel's facade is rather boring in comparison. The rooms are standard Novotel stuff but not well kept and ours had a constant smell of... More 

Helpful?
Thank Harold B
RaymondJ279, Directeur général at Novotel Constantine, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Novotel Constantine. I am sorry that your experience did not meet your expectations We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely More 

Travelers are raving about these Constantine hotels

Madrid, Spain
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 10, 2015

I stayed there lot of time because of work it is a normale hotel nothing special, the only good thing is that the location ( in downtown) Regarding the price i prefered IBis because it close to it it's like you are in the same hotel

Helpful?
Thank soupel
RaymondJ279, Directeur général at Novotel Constantine, responded to this review

Dear Thank you for taking the time to tell us about your experience at the Novotel Constantine. I am sorry that your experience did not meet your expectations We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely More 

erie
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 8, 2015 via mobile

This is my third time here and the hotel continues to find new ways to make the stay worse. My stays were in June, July, and September, 2015. The fitness center is equipped with 2 two treadmills, one of which has been out of service for all three visits. It also has one elliptical, but it is never plugged in... More 

Helpful?
Thank bryan g
RaymondJ279, Directeur général at Novotel Constantine, responded to this review

Dear Nicolas Pichon, We thank you for having taken the time to write to us following your stay at Novotel Constantine. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we... More 

lyon
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 30, 2015

Well no choice left out as long as The Mariott is not yet open. Took more than 30 minutes for check in with a confirmed on line booking. Too many people doing too little. For Breakfast at 7.30 in the morning I could not fine one table clean .All Tables were unoccupied with dirty dishes. I had to clean one... More 

Helpful?
1 Thank vinciLyon
DIDIER J, Directeur général at Novotel Constantine, responded to this review

Thank you for taking the time to tell us about your experience your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, we thank you and hope to win back your trust. Sincerely More 

Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 11, 2015 via mobile

Here comes the novotel constantine which I have visited over 5 times in the last couple of years.. As every business in Algeria, the start is very good and the shine is short lived. The location is strategic but near dodgy neighbourhoods. The rooms were nice at first and as mentioned by other reviewers got run down very quickly.. That... More 

Helpful?
3 Thank Redha R
DIDIER J, Directeur général at Novotel Constantine, responded to this review

We thank you for having taken the time to write to us following your stay at novotel Constantine. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present our sincerest... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 2, 2015 via mobile

hi, I'm a frequent client I can say that I've been there at least 30 times , but every time there is something missing in the room I don't know why No shampoo ,no toilette seat !!!no iron no soap I think this should be standard with novotel to have irons in the room I've been to about 5 novotels... More 

Helpful?
2 Thank oussama2012
DIDIER J, Directeur général at Novotel Constantine, responded to this review

You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present our sincerest apologies for this unpleasant experience. We hope that, following our improvements, we may count you among the guests... More 

Mumbai (Bombay), India
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 9, 2015

It is the best hotel in Constantine. The rooms are spacious, breakfast is having good variety and food at the bar or restaurant is really delicious. The hotel is in the city center and conveniently located to travel anywhere in Constantine.

Helpful?
1 Thank VINAYRAI
DIDIER J, Directeur général at Novotel Constantine, responded to this review

Dear We very much appreciate your comments regarding your stay at the Novotel Constantine. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Didier JEAN-MARIE Manager More 

Istanbul, Turkey
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 9, 2015

I and my friend stayed novotel constantine for two nights.It was a business trip, First the rooms are not clean enough,towels lost their property already should trown away but still used by the hotels. They are saying they have a free wifi,they are correct but with turtle speed. They are asking 175$ per night but as soon as the marriots... More 

Helpful?
2 Thank aicoute
DIDIER J, Directeur général at Novotel Constantine, responded to this review

We thank you for having taken the time to write to us following your stay at Novotel Constantine. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present our sincerest... More 

Algiers, Algeria
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed November 19, 2014 via mobile

I was pleased to be back for the second time to this hotel. Therefore, I saw that the rest rooms are still not equiped with water for washing.The hotel is in a muslim country and this is totally inacceptable. Also, the room service prices are just over ridiculous. It not 5 or 6 times the regular prices, it's 2 times... More 

Helpful?
3 Thank Hamdi S
DIDIER J, Directeur général at Novotel Constantine, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Constantine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards More 

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