Reserva Natural Palmari
Rio Javari, Paumari, State of Amazonas Brazil
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Room & Suite (40)
Dining (6)
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 08/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Reserva Natural Palmari
Updated 08/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
4.8
Cleanliness
4.5
Service
4.8
Value
4.5
GreenLeaders Gold level
Welcome to the most beautiful place on earth. Surrounded by nature, animals in their natural habitat, rivers, birds and trees. If you want to get away of the regular life style and free your mind, this is the place. Palmari Natural Forest is in the middle of the amazon. Located only 3 hours away from Tabatinga (Brasil) by boat, and in the border of Brasil, Colombia and Peru. Get in touch with nature, go fishing, visit local communities, or spend a night on a ha-mac in the middle of the forest are some of the many activities you can have at our Eco-lodge hotel.
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Property amenities
Free internet
Free breakfast
Canoeing
Hiking
Children Activities (Kid / Family Friendly)
Free airport transportation
Mosquito net
Shared kitchen
Internet
Bar / lounge
Restaurant
Snack bar
Special diet menus
Entertainment staff
Fishing
Board games / puzzles
Airport transportation
Shuttle bus service
Sun terrace
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Room features
Private beach
Housekeeping
Safe
Room types
Family rooms
Good to know
HOTEL STYLE
Family
Languages Spoken
English, Spanish, German, Portuguese
Location
Full view
Contact
Rio Javarí, Paumari, State of Amazonas Brazil
Name/address in local language
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I stayed at Palmari for 5 nights/ 4 days, and I absolutely recommend it to anyone wanting to experience the Amazon. Once I reached out to Palmari with my initial reservation request, everything from there on was completely seamless. For my stay at Palmari, I was assigned to an incredibly knowledgeable and helpful guide (shout out to Raul!), and I also was supported by three English-speaking volunteers. During my stay, I was able to participate in almost all of the activities that Palmari offers, although some highlights included overnighting in the jungle at the 'mud spa,' daily sightings of monkeys, and kayaking & swimming with dolphins nearby. One thing that I really like about Palmari is you can be as busy or relaxed as you want, and I was glad to be able to have time for also just reading a book on the hammocks and taking in the beautiful scenery. During my stay at Palmari, I chose to sleep in the hammocks - which I loved!! I found them very comfortable and relaxing, and it was great to also have a mosquito net for protection from insects at night. The shared bathrooms were also only a few meters away and kept very clean. I didn’t miss having a bed/mattress whatsoever. Lastly, I was SO impressed at how well the Palmari cooking staff accommodated my dietary restrictions. I am gluten free and pescatarian, and they prepared three delicious meals a day for me. They even had gluten free pasta on hand! If you also have specific food restrictions, Palmari will certainly be able to make it work.…
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Date of stay: June 2022Trip type: Traveled solo
Helpful
Response from Palmarí Reserva Natural, General Manager at Reserva Natural Palmari
Responded 6 days ago
Thank you! What a wonderful review! This makes us absolutely happy! Rest assured that we will pass this on to our BOG, LET & RNP staff and the volunteers! You went out of your routime to write such a long and detailed review = should you decide one day to visit us again, refer to this review and you´ll get 2 days / 1 night "on the house" for this lovely text! Receive a BIG hug from our team from BOG, LET and our visitors centre and yes, Raúl will receive a little "extra surprise" as coming from you :-)
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This is a really magical place. The nature is just beautiful and the lodge is really great - feels like you’re immersed in nature. The staff were really wonderful with me; friendly and accommodating. And the manager went above and beyond to ensure that my travel went smoothly. Thanks everyone!
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Date of stay: March 2022Trip type: Traveled solo
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Response from Palmarí Reserva Natural, General Manager at Reserva Natural Palmari
Responded 6 days ago
Andy, we are really sorry for not answering this earlier! Thank you very much - also from our staff - for this nice review and rest assured that Palmari is your home in the amaqzonian neo-tropical rainforest any time you might like to visit! Your GTR & RNP team
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The Palmari Lodge is such a special place to be. The communication with Axel prior to arrival was very nice and easygoing. Upon arrival to Leticia it was a 2.5h boat tour to Palmari.. the boat tour was already the best way to start my stay in the Amazon.. the views from the Lodge on the Amazon & River are simply breathtaking and you instantly feel connected to nature. At Palmari my personal guide was Soko and Yesica was a volunteer assigned to me to translate from Spanish to English.. this was an amazing service provided.. my most incredible experience was 1 night of camping out in the Amazon 1.5h away from the Lodge. We stayed close to a lake, barbecued chicken on a fire, watched the stars and slept in hammocks during night time. There was so many moments that made Palmari the absolute best place to stay. Soko’s knowledge of plants and animals and the sounds they make was incredible. Yesica was so amazing in translating and looking out for me :) all the staff and volunteers at Palmari were SO kind and helpful! I could make an endless list of all the things I loved about my time and can just really recommend staying at the Lodge and having such a personal experience in the Amazon! I will for sure be back!! Thank you Palmari!!!!!…
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Date of stay: January 2022Trip type: Traveled solo
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Response from Palmarí Reserva Natural, Director General at Reserva Natural Palmari
Responded Jan 18, 2022
Larissa! Herzlichsten Dank - du hast dich mit dem Megareview "ueberschlagen"! This is the best "thank you" you can grant us and rest assured that this review will be translated by Yessica to all our staff at the visitors centre, who are the first deserving to feel & sense your very positive experience with us. Danke! Danke! Danke & unser gruenes Paradies darfst du als dein Zuhause in Amazonien betrachten! Hut ab, Axel & Melanie & Nicole
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Stayed here for four nights. Definitely the most outstanding, most beautiful, happiest, important days during my seven weeks in Colombia! Loved the people - the owner has some incredible stories to share - the atmosphere, the absolute beauty of the place, the food, the Caipirinhas, the activities, the views, the guides and volunteers - there is no single thing I would want to complain about. Thank you so much for this memorable experience!
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Date of stay: November 2021
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Response from Palmarí Reserva Natural, Director General at Reserva Natural Palmari
Responded Dec 20, 2021
Luisa! Thank you so VERY much for your review! Lovely to start the week reading this and sharing it with our staff & volunteers! "Your made not our day, but our WEEK" Danke! Danke! Danke! Diese Art von Beurteilungen sind das beste DANKESCHOEN & WEIHNACHTSGESCHENK, dass wir uns wuenschen koennen! Totale Gruesse & Dank von uns allen, Palmari und unsere Bueros & Wohnungen in BOG sind "ganz dir" und wir wuenschen dir ein besonnenes, Wein-volles Weihnachten sowie eine "hause-shaking" Neujarhspary! Mit den besten Gruessen des Palmari & Grupo Travesias Team!
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It was the most amazing experience you could even imagine. From the beginning to the end everything was just perfect. Since everything was organized really well we could just lay back and enjoy the incredible fact that we were in the Amazonas. The lodge itself is beautiful and has the perfect spot right next to the river where you could see incredible sunsets. Even though the food, the lodge, the scenery was more than perfect the most outstanding for us where the people. The owner (Axel) is a really cool and funny guy, has incredible stories to tell and is just so giving and helping. Also the volunteer (Sergio) was an amazing person to meet. Since our Spanish was really bad the he translated us everything what the guide said and helped us everywhere he could. The guide (Enrico) knew everything you could ask about the nature and was super friendly. A review cant describe how perfect and wonderful everything was and we wish we could´ve stayed for ever. Thank you for everything!…
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Date of stay: September 2021
Value
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Response from Palmarí Reserva Natural, Director General at Reserva Natural Palmari
Responded Oct 3, 2021
Vivien! Du bist & bleibst ein Schatz! Thank you HEAPS for this - exagerating (?) - review! We try to do our best for all our visiting guests, but this really just made us touch the sky of pride! Be certain that Sergio and Danna will translate it to all our staff & guides...I hope it does not end in a salary increase request! :-) And this has just granted you guys with a "bonus" of 2 days / 1 night "on the house" should you decide to re-visit in the future! Abrazos & mil gracias from the general management and always here for you! Hut ab!
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For the adventurous traveler, staying at the Palmari Lodge is an absolute 10/10 experience. We stayed 4 nights/5 days in their "service package C" and I could have easily spent more time there. All we had to do was get to Leticia airport and Palmari handled the rest. We were met by a local rep at the airport in Leticia, they coordinated our transport to the river docks and our boat ride (~3hrs) to the lodge. When our trip ended, they coordinated all of our transport back to the airport as well. It couldn't have been smoother. Our private lodges were very basic and comfortable (private room with bathroom, running water, cold showers, clean mattress/sheets/towels, and well hung mosquito nets). The location is truly incredible. You are surrounded by the amazon jungle and hiking through it with one of their guides is an unforgettable experience. Our local guide (Jaze) was awesome. He allowed us to hike and explore in the jungle in a way that we would never be able to without him (I'm an experienced backpacker/hiker and without him, I would have been absolutely lost in all of 5 minutes... I also never would have seen the vast majority of the wildlife that he was able to point out). If you're really adventurous, I would highly recommend doing an overnight stay with the guide out in the jungle (it really comes alive at night!). We had excellent translators as well (Sergio and Mari) who were a blast to hang out with and really helped us to interact with the guides. The level of service here was top notch and their list of available activities will leave you with a ton of things to do. You could stay out here a month and never get bored. Also, the food was incredible. Their chef Marta whips up three delicious home cooked meals a day including multiple dishes and some absolutely delicious fresh juices. You will not go hungry. I could keep going on about how incredible this place is but it really is something you need to experience for yourself!…
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Date of stay: September 2021
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Helpful
Response from Palmarí Reserva Natural, Director General at Reserva Natural Palmari
Responded Dec 20, 2021
Tom! Wow & darn! I do not know why we have not seen this before! It is NOT "our style" to leave reviews un-answered! Sorry for this and a HEAP of thank you´s for this one! As you say "you are a blast" with this lovely review! Thank you VERY much and never forget that Palmari is your home/house in our little green paradise! With the warmest and best widshes for this Xmas & New year from the whole Palmari & Grupo Travesias team!
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My stay at Palmari couldn't have gone more smoothly or been more enjoyable. I contacted the manager last-minute and he went to considerable effort to make sure they would be able to accommodate my schedule. Coming from another lodge upriver, I was met at the Leticia dock by Palmari staff, who transferred me to their boat for the trip to their lodge. The return trip 4 days later, including delivery to the airport, went just as smoothly. The thorough orientation included description of the many and varied activities that they have available, developed to not only provide for an enjoyable stay but to increase your understanding and appreciation of the surrounding jungle. Palmari preserves an area that is more varied than most jungle and so provides opportunity to view a wider variety of wildlife. The long boat ride to get there was actually a very enjoyable part of my experience. The staff was very professional, competent, and friendly, including my own personal guide and translator who were available full-time during my entire stay. The food was delicious and plentiful, and the facilities were comfortable and well-designed. I would certainly recommend a visit to Palmari to anyone looking for an outstanding Amazon jungle experience…
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Date of stay: July 2021Trip type: Traveled solo
Helpful
Response from Palmarí Reserva Natural, Director General at Reserva Natural Palmari
Responded Dec 20, 2021
Well, why did we not see this before and answered it appropriately? Very sorry, indeed for this omission! But better later than never and this goes out as a HUGE THANK YOU for this lovely review! We will copy it to the visitors centre so that the volunteers can share and translate it with all the staff, who are the one´s that most deserve it! Again, thank you and remembaer that Palmari is YOUR house in our little green paradise, remaining and wishing you a lovely Christmas night and a house-shaking pary on New Year´s eve from the whole Palmari & Grupo Travesias team!
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Un lugar mágico en todos los sentidos! A truly magical adventure, unique and stunning place to stay!
We stayed for a total of 9 days and we can’t find the correct words to describe what an amazing place this is. From the people to the magic vibrations of the jungle this place has it all. It’s well-taken care off by the staff and the volunteers. There was not a single moment in which we felt unsatisfied with the activities, food and/or lodging. Since arriving in Leticia there was a Palmari representative waiting to answer all of our questions and make our experience a valuable one. When sharing our experience of Palmari, there is one obvious person who deserves a standing ovation for his dedication, passion and kindness: our guide, Ka. Always with a smile on his face, he guided us with the utmost expertise through the jungle for 2 days (la traversia highly recommended!!) teachings us how to recognize birds, respect the jungle, follow monkeys, find pink dolphins and making us love every moment of it. Ka was also willing to play a mean match of ping pong and share thoughts over a cold caipirinha!! To add, Maria is a terrific cook and also deserves a standing ovation!! From the beginning, we had clear communication with Palmari rep in Bogota which we highly appreciated since they took the time to provide us with a comprehensive briefing prior to our departure. Sandy answered all of our questions, gave us invaluable tips and tricks to survive the humidity and the creepy crawlers and made our trip the easiest to plan. In terms of lodging, everything is kept super clean and organized. Sometimes so much that you forget you're in the middle of the jungle. There is a wide range of activities to choose from, we did most of them and highly recommend la traversia (2-day trek through the jungle), kayaking, fishing, wakeboarding and bird watching with the excellent volunteer Gerome aka “pischo”. In terms of COVID preparedness, Palmari checks all the boxes and makes sure that the guests are briefed on all protocols. We encourage everyone to visit Palmari and experience it’s magic. Muchísimas gracias a todo el equipo de Palmari por compartir su tiempo, pasión y amor por la selva con nosotros con tanta paciencia. Nos hicieron pasar momentos increíbles que nunca vamos a olvidar y de todo corazón les deseamos lo mejor y que sigan siendo un ejemplo para la humanidad de como deberíamos cuidar nuestro hermoso planeta. Muito obrigados!!! Ale y Teo “Caserola”…
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Date of stay: November 2020
Location
Service
Sleep Quality
Room Tip: Eco lodge for more comfort, Enramada for budget travelling
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Helpful
Response from Palmarí Reserva Natural, Director General at Reserva Natural Palmari
Responded Dec 18, 2020
Hello& WOW! Thank you VERY and HUGELY MUCH! This is lovely review! We have copied it to our new volunteer Sara so she can translate ir to the overall staff at our visitors centre, Polo in LET and the team at our offices is dwelling in proudness! This is the best "thank you" we can receive and this gives us a huge push into the future after 9 distastrous month of "SARS-CoV2" Our place is your home in the neo-tropical rainforests! Again, thank you from all our team and we wish you a lovely Christmas and a great party into 2021 -of course, staying safe and toasting to each other from a 2 mts distance!
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I really wanted to love it here, not only because it's eye-wateringly expensive but because the communication up to departure had been 10/10. Unfortunately the trip didn't live up to expectations. Firstly, when we arrived on site no one greeted us. It's apparent that there is no one there acting as a "manager/face of the place" for the site - it's made up of volunteers and guides (the people that take you out on your walks etc). We were dumped in the dining area and my partner had to go and actively seek someone to help us - where are room was, how things worked etc. They didn't tell us how we could access water or show us around the facilities. This place needs a permanent member of staff to take ownership over best practice for the volunteers there. The activities were good, although kayaking was the most popular and they only had 3 working when we were there. When you're paying them £400 per night you'd figure they could invest in the facilities a bit more. The food/drinks was fine - it's marketed online as unlimited soft drinks/beer. This isn't true. Also, we were there for 5 nights and even though we requested new towels we never got them, totally gross. Look, no one goes to the amazon expecting luxury and you certainly don't get it here, but it's almost like the owners (who are nowhere to be seen) have no idea what's happening here and need better oversight to ensure better service to people who are paying a lot of money to be there.…
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Date of stay: December 2019Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Palmari-Reserva, Gerente at Reserva Natural Palmari
Responded Jan 13, 2020
Dear Daniel & Thomas, we can say only "oh dear! what lousy service did we grant!" and apologize for the inconveniences you guys suffered. Indeed, it is a high priority instructed to our volunteers to be the first faces to be seen by our arriving clients, receive, show around and assist the guests from second 1 of their arrival - we have taken action accordingly, not only at the visitors centre but will work on revising our protocolls and follow-up accordingly. Further, yes, from our 7 kayaks 2 are being re-furbished in Leticia and on our shopping list the adding of new ones is priority - we have pushed our Leticia administrator to follow your lead and speed-up the process for having them in full and in sound condition, soonest. And yes, correct, our supplying of beer, rum, caipirinha and cachaza as only alcoholic drinks is not unlimited, this remark being described in forums, reviews and other on-line sites is not true and understandably harms us; we are not a "drink 24° and until you drop bar" and initiate offering beer at lunch time, stronger drinks from +/- 15:00° and only until 21:30°, all of them as long as the stock lasts and strong drinks are stopped to be provided to consumers who show signs of having "drank over the limit" and/or become a nuisance - we will revise our lines in the web-site, vouchers, quotes and other on-line material in order to have this made clearer and more visible being very sorry for the misleading information you took for granted. The lack of changing your bedding cloths and towells has also been addressed by us from the main offices immediately, as you are right, this may not stand and to make sure that in the heavy rainy months have ordered the buying of 24 additional sets just to be certain that at least regarding the stock being present there is no lacking. Daniel, Thomas, we are still investigating as to the seemingly absence of Elías, main administrator of the visitors centre as you reported and our Melanie and Santiago will revise during the next, few days the scenario surrounding his responsibility of surveying the volunteers and will see to it that your important and worrying remarks are being grasped and taken care of , further the travelling date of their "control & follow-up" visit scheduled for February having been pushed forward to next week, precisely in order to ascertain the review of your complaints... Of course not only regarding your sour experience but with view to all future visitors, we are highly interested to correct these details, but also are open to hear from you how we can "fix the damage": are you guys still in Bogotá or will you be in Bogotá prior to ending your Colombia trip so we could meet and come forward somehow in order to "sooth the pain a bit" or might you propose any other remedy you believe is appropriate? Apologizing again, also thanking you for letting us know al this and being crystal-clear so we can really process and improve/correct protocolls and instructions based upon these facts, we remain in expectancy of your further thoughts and remarks, with kind regards, your "Grupo Travesías" and "Reserva Natural Palmari" team
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I had really unforgettable and excellent experience. Was overwhelmed by staff approach and kindness. They went not an extra mile but tens extra miles!! Despite the language barrier (I speak Polish and English and most of them Portuguese and Spanish) they were always on their toes to help. There were also very kind volunteers, speaking English, German, Polish and French. The place itself is situated in a wonderful and peaceful part of our Amazonia. With its natural beauty, which we explored together with our amazing, very skilled and knowledgeable guides. Food and accommodation were excellent too. And there is not even one thing I could think of as an space for improvement. If you want to be close to nature and are ready for adventures, this is the place for you to come. And the best news is that you can do it all year round!…
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Date of stay: November 2019
Value
Location
Service
Room Tip: Peaceful with wonderful sounds of jungle
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Helpful
Response from Palmari-Reserva, Gerente at Reserva Natural Palmari
Responded Nov 25, 2019
Wow, MartaS2809! You just established "a new record" for a lovely review! :-) This text is awesome and we are very greatful for this review! Brilliant, that you loved the place, we look forward to having you with us during the "other half of the year when Amazonia changes 180°" - you visited us during the low water season, now have to visit during the high water season and please do not forget that Palmari is "your house" in Amazonia! Thank you very, very much from your GTR & RNP team!
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LOCATION
BrazilState of AmazonasPaumari
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Claim Your Listing Frequently Asked Questions about Reserva Natural Palmari
What are some of the property amenities at Reserva Natural Palmari?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Reserva Natural Palmari?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Does Reserva Natural Palmari have an airport shuttle?
Yes, Reserva Natural Palmari offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Reserva Natural Palmari have airport transportation?
Yes, Reserva Natural Palmari offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Reserva Natural Palmari located near the city center?
Yes, it is 0.8 miles away from the center of Paumari.
Which languages are spoken by the staff at Reserva Natural Palmari?
The staff speaks multiple languages, including English, Spanish, German, and Portuguese.