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River Dolphin Hotel

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Sangkat Orussey, Kratie Cambodia
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Traveler (83)
Dining (13)
Room & Suite (4)

About

#3 of 7 hotels in Kratie
Location
Cleanliness
Service
Value
Travelers' Choice
Full service western oriented hotel in Kratie opened in April 2014. Rooms cater from budget to mid-range. Only hotel swimming pool in Kratie Town. Located in a quieter area of Kratie about 2 km from the public market and riverside. Bar and restaurant serves Asian and western foods. A/C, flat screen TVs, balconies, free rides to and town center/river from 6 a.m. to 10 p.m. and pick-up from bus/minivan. Bike and motor rentals, workout room, 24-hr security/reception.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Fishing
Taxi service
Massage
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Table tennis
Steam room
24-hour security
Baggage storage
Currency exchange
24-hour check-in
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Seating area
Bottled water
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Khmer
284Reviews2Q+A31Room tips
Traveler rating
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Popular mentions
Bron wrote a review Oct 2020
Banlung, Cambodia15 contributions
River Dolphin Hotel, Kratie Excellent in every respect. Staff are welcoming, friendly and informative. Room very comfortable, 2 x bottle water, 2 x coffee and Japanese tea sachets, toiletries of toothbrush, comb and bar soap also  includes scented liquid soap in shower cubicle which is windowed of from toilet. Hot water shower and good pressure. Satellite TV (but no sound as days progressed with BBC Earth). Pool is large and clean. Location may be a couple of kms from town but free tuk-tuk service available.  Bicycle hire available too. I chose a room with 2 large windows. The view from one window is of the trees and from the other, part of the countryside. Excellent room. Cleaning staff friendly and smiling too. I may not have been as happy with a view of rooftops or construction site as waking up to a view of nature is important to me.. I really appreciated such good service and did not want to leave.
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Date of stay: September 2020Trip type: Traveled solo
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Response from Rick KRT, Marketing at River Dolphin Hotel
Responded Oct 15, 2020
Dear bronwynj643, Thank you for choosing River Dolphin and sharing your feedback with us and the TripAdvisor community. We're delighted you enjoyed your stay. Please come again if your travel brings you back to Kratie.
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Maverick Rexson wrote a review Sep 2020
Phnom Penh, Cambodia28 contributions
yeah it was ok ,until the beer ran out.,and the staff forgot to wake me next morning .There are games to play ,and stories to tell ,come inside ,open wide,its Dolphin land. You get to where dolphin costumes to walk the streets. Advertising at a new cutting edge.
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Rick KRT, Marketing at River Dolphin Hotel
Responded Sep 14, 2020
Dear mattrJ3773VL, Sorry your stay didn't meet all your expectations. We have discussed improvements with the staff. They remembered that you wanted draught beer. However our beer supplier has discontinued draught service during drop off in tourism due to the Covid situation. We have plenty of can and bottle beer.
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Phirum Ra wrote a review Aug 2020
1 contribution
2 nights staying with River Dolphin Hotel, I really enjoyed having a good time with people I used to know. The staff was extraordinarily nice, really making me feel welcome and comfortable to never forget staying at River Dolphin Hotel for my next return to Kratie. The food in the Hotel owns restaurant is really good as well and has some great flavor with very moderate prices. I can especially recommend the super delicious beef steak and grilled chicken breast to everyone! Even though the location is not being right in the town but you have free tuktuk service to take us wherever we want to go to the town. I am sure I would recommend families and couples to stay here for your trip to Kratie.
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Date of stay: August 2020
Value
Rooms
Service
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Response from Rick KRT, Marketing at River Dolphin Hotel
Responded Aug 19, 2020
Dear Phirum, thanks for your feedback on your recent stay at our hotel. When we opened the hotel back in 2014 we didn't really think about repeat customers. But since that time we've had many customers from various countries, including Cambodia, come back to stay with us again and again. We hope you'll continue to think of River Dolphin when your work or leisure travel brings you back to Kratie.
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Keith wrote a review Jul 2020
Perth, Australia1 contribution
I’m an Australian working in Cambodia and I have stayed in Kratie half a dozen times. This place is the best place to stay in Kratie. Cold Beers on Tap, western menu that good and nice rooms. I now chose to stay here when I need to travel though. Say g’day to Rick if you see him at the bar, nice bloke.
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Date of stay: July 2020Trip type: Traveled on business
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Response from Rick KRT, Marketing at River Dolphin Hotel
Responded Jul 20, 2020
Dear Pkeef, Thanks for staying with us and sharing your feedback with the Tripadvisor community. We're happy you enjoyed your experience.
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Jenni K wrote a review May 2020
Bangkok, Thailand14 contributions
I enjoyed our 4 night stay at River Dolphin Resort. After seeing all the attractions Kratie had to offer, it was great to come back and relax by the pool, or work out at the gym. Also the restaurant had the best food we had in Kratie. Delicious khmer and western food; vegetarian/vegan options available and everything at a fair price. Location is a bit outside of the town (2km), but one of the nice staff members were always happy to give us lift there and back. I Would recommend expecially for families and couples.
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Date of stay: May 2020
1 Helpful vote
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Response from Rick McMahan, Marketing at River Dolphin Hotel
Responded May 16, 2020
Dear JenniK672, Thanks for choosing River Dolphin and sharing your feedback with the Tripadvisor community. We're happy you enjoyed your stay.
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PRICE RANGE
$13 - $15 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaKratie ProvinceKratie
NUMBER OF ROOMS
35
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Frequently Asked Questions about River Dolphin Hotel
Which popular attractions are close to River Dolphin Hotel?
Nearby attractions include Koh Trong (1.5 miles) and Phnom Sambok Pagoda (2.8 miles).
What are some of the property amenities at River Dolphin Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at River Dolphin Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at River Dolphin Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at River Dolphin Hotel?
Yes, free parking is available to guests.
What are some restaurants close to River Dolphin Hotel?
Conveniently located restaurants include Le Tonlé Restaurant and Guesthouse, Sorya Cafe, and Tokae Restaurant.
Are there opportunities to exercise at River Dolphin Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at River Dolphin Hotel?
The staff speaks multiple languages, including English and Khmer.