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River Dolphin Hotel

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Sangkat Orussey, Kratie Cambodia
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Traveler (83)
Dining (12)
Room & Suite (3)

About

#3 of 7 hotels in Kratie
Location
Cleanliness
Service
Value
Full service western oriented hotel in Kratie opened in April 2014. Rooms cater from budget to mid-range. Only hotel swimming pool in Kratie Town. Located in a quieter area of Kratie about 2 km from the public market and riverside. Bar and restaurant serves Asian and western foods. A/C, flat screen TVs, balconies, free rides to and town center/river from 6 a.m. to 10 p.m. and pick-up from bus/minivan. Bike and motor rentals, workout room, 24-hr security/reception.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Fishing
Taxi service
Massage
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Table tennis
Steam room
24-hour security
Baggage storage
Currency exchange
24-hour check-in
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Seating area
Bottled water
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Khmer
279Reviews2Q+A31Room tips
Traveler rating
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Popular mentions
I enjoyed our 4 night stay at River Dolphin Resort. After seeing all the attractions Kratie had to offer, it was great to come back and relax by the pool, or work out at the gym. Also the restaurant had the best food we had in Kratie. Delicious khmer and western food; vegetarian/vegan options available and everything at a fair price. Location is a bit outside of the town (2km), but one of the nice staff members were always happy to give us lift there and back. I Would recommend expecially for families and couples.
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Response from Rick McMahan, Marketing at River Dolphin Hotel
Responded 1 week ago
Dear JenniK672, Thanks for choosing River Dolphin and sharing your feedback with the Tripadvisor community. We're happy you enjoyed your stay.
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We stayed for one night. The hotel is outside of town. The usual noice from roosters and dogs. But noice from the kids in the pool area was the worst. The pool is just next to the bar/restaurant. Not possible to have a decent conversation. The food is not too bad. The breakfast is slow, despite the fact that your order had been taken the nihgt before and especially if you come with a group
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Response from RickKRT, Marketing Rep at River Dolphin Hotel
Responded Feb 15, 2020
Dear Patrick V, thank you for sharing your comments regarding your recent stay. Our goal is for every guest's experience to be enjoyable. We're sorry there were inconsiderate kids using the pool at the time of your visit. We coach our staff to monitor pool activity and notify abusive actors that they will be expelled from the pool if they cannot behave in a manner that allows everyone to enjoy the pool atmosphere together. We have notified the Food & Beverage Manager regarding your experience with slow breakfast service. We will give attention to solving the problem.
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Good hotel, nice pool. Rooms a little dated and tired but very clean with everything you may need. Very good food, very well priced, good restaurant service. Friendly and helpful staff, great free Tuk Tuk into town.
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Response from RickKRT, Marketing Rep at River Dolphin Hotel
Responded Dec 5, 2019
Dear Maria F, Thanks for staying with us and sharing your feedback on TripAdvisor. We're happy you had a good experience and hope you may return someday.
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This hotel is unpretentious and not attractive from outside. However, it is clean, welcoming, has spacious rooms and the food is fantastic and cheap. The staff are very helpful and friendly and it was a pleasure to stay for our very hectic day tour. Tuk tuk to town is free. The pool was being well used and looked very clean and everyone using it looked happy.
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Response from RickKRT, Marketing Rep at River Dolphin Hotel
Responded Dec 1, 2019
Dear Greenclifflady, Thank you for staying with us and sharing your feedback on your experience. We're happy you chose River Dolphin Hotel.
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My wife and I traveled with another couple that sets up teams to do Medical Mission trips. We first traveled to Vietnam and as we were leaving the United States the airline discovered my wife's birthday on her electronic visa to Vietnam was off by one month. My friends had it corrected through a travel agent while we were in the air. We left Saigon and had reservations at this hotel which had a van at the Cambodian border to pick us up at a remote border crossing. My wife was first in line at the check point and was stamped out just fine. I was next and they couldn't process an electronic visa. My wife was out to Cambodia and couldn't come back in to Vietnam and i would have to go to the airport in Saigon to get out. My wife, very upset went on to the hotel where they treated her great. Our phones wouldn't communicate with each other so the owner of the hotel Chamnan went to her room several times with his phone to let me talk to her. I got a flight the next day to Phnom Penh and they had a van waiting to pick me up and take me 6 hours to the hotel. They kept the restaurant open so I could have a meal when I arrived. The staff new the situation we had been through and did an outstanding job of making us feel at ease. The food was great, rooms were clean and well serviced. They made a bad situation a lot better. Couldn't ask for better.
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Review collected in partnership with this hotel
Response from RickKRT, Marketing Rep at River Dolphin Hotel
Responded Nov 25, 2019
Dear smcmahan2019, We remember your ordeal very well and are happy that things finally came together so you could reunite and get on with your planned trip itinerary. We hear a lot of travel stories from our guests and it seems that no matter how much you plan and anticipate, there's always something that pops up unexpectedly to test patience and ingenuity. We hope the rest of your trip was closer to plan. Thank you for your comments about our hotel. We're happy you enjoyed your stay. Eventually.
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PRICE RANGE
$12 - $15 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaKratie ProvinceKratie
NUMBER OF ROOMS
35
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Frequently Asked Questions about River Dolphin Hotel
Which popular attractions are close to River Dolphin Hotel?
Nearby attractions include Koh Trong (1.5 miles) and Phnom Sambok Pagoda (2.8 miles).
What are some of the property amenities at River Dolphin Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at River Dolphin Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at River Dolphin Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at River Dolphin Hotel?
Yes, free parking is available to guests.
What are some restaurants close to River Dolphin Hotel?
Conveniently located restaurants include Le Tonlé Restaurant and Guesthouse, Sorya Cafe, and Tokae Restaurant.
Are there opportunities to exercise at River Dolphin Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at River Dolphin Hotel?
The staff speaks multiple languages, including English and Khmer.