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Sangkat Orussey, Kratie Cambodia
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Traveler (83)
Dining (17)
Room & Suite (4)

About

#3 of 7 hotels in Kratie
Location
3.4
Cleanliness
4.0
Service
4.1
Value
4.1
Full service western oriented hotel in Kratie opened in April 2014. Rooms cater from budget to mid-range. Only hotel swimming pool in Kratie Town. Located in a quieter area of Kratie about 2 km from the public market and riverside. Bar and restaurant serves Asian and western foods. A/C, flat screen TVs, balconies, free rides to and town center/river from 6 a.m. to 10 p.m. and pick-up from bus/minivan. Bike and motor rentals, workout room, 24-hr security/reception.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Fishing
Taxi service
Massage
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Table tennis
Steam room
24-hour security
Baggage storage
Currency exchange
24-hour check-in
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Seating area
Bottled water
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Khmer
287Reviews2Q+A31Room tips
Traveler rating
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Philip wrote a review Nov 2022
3 contributions
My room was large and well-aired, the facilities were all in good working order and everything was clean. The food was of a quality I'd expect at a 5 star hotel and there was a good range of meals available, there were also a large selection of drinks to be had. The staff were all welcoming, helpful and really friendly and the overall atmosphere was both homely and humble. I didn't want to leave.
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Date of stay: November 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bron wrote a review Oct 2020
Banlung, Cambodia15 contributions
River Dolphin Hotel, Kratie Excellent in every respect. Staff are welcoming, friendly and informative. Room very comfortable, 2 x bottle water, 2 x coffee and Japanese tea sachets, toiletries of toothbrush, comb and bar soap also  includes scented liquid soap in shower cubicle which is windowed of from toilet. Hot water shower and good pressure. Satellite TV (but no sound as days progressed with BBC Earth). Pool is large and clean. Location may be a couple of kms from town but free tuk-tuk service available.  Bicycle hire available too. I chose a room with 2 large windows. The view from one window is of the trees and from the other, part of the countryside. Excellent room. Cleaning staff friendly and smiling too. I may not have been as happy with a view of rooftops or construction site as waking up to a view of nature is important to me.. I really appreciated such good service and did not want to leave.
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Date of stay: September 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rick KRT, Marketing at River Dolphin Hotel
Responded Oct 15, 2020
Dear bronwynj643, Thank you for choosing River Dolphin and sharing your feedback with us and the TripAdvisor community. We're delighted you enjoyed your stay. Please come again if your travel brings you back to Kratie.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maverick Rexson wrote a review Sep 2020
Phnom Penh, Cambodia29 contributions1 helpful vote
yeah it was ok ,until the beer ran out.,and the staff forgot to wake me next morning .There are games to play ,and stories to tell ,come inside ,open wide,its Dolphin land. You get to where dolphin costumes to walk the streets. Advertising at a new cutting edge.
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rick KRT, Marketing at River Dolphin Hotel
Responded Sep 14, 2020
Dear mattrJ3773VL, Sorry your stay didn't meet all your expectations. We have discussed improvements with the staff. They remembered that you wanted draught beer. However our beer supplier has discontinued draught service during drop off in tourism due to the Covid situation. We have plenty of can and bottle beer.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Phirum Ra wrote a review Aug 2020
1 contribution
2 nights staying with River Dolphin Hotel, I really enjoyed having a good time with people I used to know. The staff was extraordinarily nice, really making me feel welcome and comfortable to never forget staying at River Dolphin Hotel for my next return to Kratie. The food in the Hotel owns restaurant is really good as well and has some great flavor with very moderate prices. I can especially recommend the super delicious beef steak and grilled chicken breast to everyone! Even though the location is not being right in the town but you have free tuktuk service to take us wherever we want to go to the town. I am sure I would recommend families and couples to stay here for your trip to Kratie.
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Date of stay: August 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rick KRT, Marketing at River Dolphin Hotel
Responded Aug 19, 2020
Dear Phirum, thanks for your feedback on your recent stay at our hotel. When we opened the hotel back in 2014 we didn't really think about repeat customers. But since that time we've had many customers from various countries, including Cambodia, come back to stay with us again and again. We hope you'll continue to think of River Dolphin when your work or leisure travel brings you back to Kratie.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Keith wrote a review Jul 2020
Perth, Australia1 contribution
I’m an Australian working in Cambodia and I have stayed in Kratie half a dozen times. This place is the best place to stay in Kratie. Cold Beers on Tap, western menu that good and nice rooms. I now chose to stay here when I need to travel though. Say g’day to Rick if you see him at the bar, nice bloke.
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Date of stay: July 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rick KRT, Marketing at River Dolphin Hotel
Responded Jul 20, 2020
Dear Pkeef, Thanks for staying with us and sharing your feedback with the Tripadvisor community. We're happy you enjoyed your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenni K wrote a review May 2020
Bangkok, Thailand14 contributions
I enjoyed our 4 night stay at River Dolphin Resort. After seeing all the attractions Kratie had to offer, it was great to come back and relax by the pool, or work out at the gym. Also the restaurant had the best food we had in Kratie. Delicious khmer and western food; vegetarian/vegan options available and everything at a fair price. Location is a bit outside of the town (2km), but one of the nice staff members were always happy to give us lift there and back. I Would recommend expecially for families and couples.
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Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Rick McMahan, Marketing at River Dolphin Hotel
Responded May 16, 2020
Dear JenniK672, Thanks for choosing River Dolphin and sharing your feedback with the Tripadvisor community. We're happy you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patrick V wrote a review Feb 2020
Manosque, France209 contributions94 helpful votes
We stayed for one night. The hotel is outside of town. The usual noice from roosters and dogs. But noice from the kids in the pool area was the worst. The pool is just next to the bar/restaurant. Not possible to have a decent conversation. The food is not too bad. The breakfast is slow, despite the fact that your order had been taken the nihgt before and especially if you come with a group
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Date of stay: November 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RickKRT, Marketing Rep at River Dolphin Hotel
Responded Feb 16, 2020
Dear Patrick V, thank you for sharing your comments regarding your recent stay. Our goal is for every guest's experience to be enjoyable. We're sorry there were inconsiderate kids using the pool at the time of your visit. We coach our staff to monitor pool activity and notify abusive actors that they will be expelled from the pool if they cannot behave in a manner that allows everyone to enjoy the pool atmosphere together. We have notified the Food & Beverage Manager regarding your experience with slow breakfast service. We will give attention to solving the problem.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MMMM wrote a review Dec 2019
Dorking, United Kingdom397 contributions260 helpful votes
Good hotel, nice pool. Rooms a little dated and tired but very clean with everything you may need. Very good food, very well priced, good restaurant service. Friendly and helpful staff, great free Tuk Tuk into town.
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Date of stay: December 2019
Value
Location
Service
Room Tip: Beware budget rooms have no windows.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RickKRT, Marketing Rep at River Dolphin Hotel
Responded Dec 6, 2019
Dear Maria F, Thanks for staying with us and sharing your feedback on TripAdvisor. We're happy you had a good experience and hope you may return someday.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greenclifflady wrote a review Dec 2019
West Yorkshire, United Kingdom266 contributions111 helpful votes
This hotel is unpretentious and not attractive from outside. However, it is clean, welcoming, has spacious rooms and the food is fantastic and cheap. The staff are very helpful and friendly and it was a pleasure to stay for our very hectic day tour. Tuk tuk to town is free. The pool was being well used and looked very clean and everyone using it looked happy.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RickKRT, Marketing Rep at River Dolphin Hotel
Responded Dec 2, 2019
Dear Greenclifflady, Thank you for staying with us and sharing your feedback on your experience. We're happy you chose River Dolphin Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
smcmahan2019 wrote a review Nov 2019
Chickasha, Oklahoma1 contribution1 helpful vote
My wife and I traveled with another couple that sets up teams to do Medical Mission trips. We first traveled to Vietnam and as we were leaving the United States the airline discovered my wife's birthday on her electronic visa to Vietnam was off by one month. My friends had it corrected through a travel agent while we were in the air. We left Saigon and had reservations at this hotel which had a van at the Cambodian border to pick us up at a remote border crossing. My wife was first in line at the check point and was stamped out just fine. I was next and they couldn't process an electronic visa. My wife was out to Cambodia and couldn't come back in to Vietnam and i would have to go to the airport in Saigon to get out. My wife, very upset went on to the hotel where they treated her great. Our phones wouldn't communicate with each other so the owner of the hotel Chamnan went to her room several times with his phone to let me talk to her. I got a flight the next day to Phnom Penh and they had a van waiting to pick me up and take me 6 hours to the hotel. They kept the restaurant open so I could have a meal when I arrived. The staff new the situation we had been through and did an outstanding job of making us feel at ease. The food was great, rooms were clean and well serviced. They made a bad situation a lot better. Couldn't ask for better.
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Review collected in partnership with this hotel
Date of stay: November 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RickKRT, Marketing Rep at River Dolphin Hotel
Responded Nov 26, 2019
Dear smcmahan2019, We remember your ordeal very well and are happy that things finally came together so you could reunite and get on with your planned trip itinerary. We hear a lot of travel stories from our guests and it seems that no matter how much you plan and anticipate, there's always something that pops up unexpectedly to test patience and ingenuity. We hope the rest of your trip was closer to plan. Thank you for your comments about our hotel. We're happy you enjoyed your stay. Eventually.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$11 - $15 (Based on Average Rates for a Standard Room)
LOCATION
CambodiaKratie ProvinceKratie
NUMBER OF ROOMS
35
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RIVER DOLPHIN HOTEL $10 ($̶1̶5̶) - Updated 2022 Prices & Reviews - Kratie, Cambodia

Frequently Asked Questions about River Dolphin Hotel
Which popular attractions are close to River Dolphin Hotel?
Nearby attractions include Koh Trong (1.5 miles), Mekong River (0.7 miles), and Phnom Sambok Pagoda (2.8 miles).
What are some of the property amenities at River Dolphin Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at River Dolphin Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at River Dolphin Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at River Dolphin Hotel?
Yes, free parking is available to guests.
What are some restaurants close to River Dolphin Hotel?
Conveniently located restaurants include Le Tonlé Restaurant and Guesthouse, Sorya Cafe, and The German Restaurant.
Are there opportunities to exercise at River Dolphin Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at River Dolphin Hotel?
The staff speaks multiple languages, including English and Khmer.