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Lion Quays

Traveler (430)
Room & Suite (107)
Dining (24)

About

Location
Cleanliness
Service
Value
Lion Quays Hotel & Spa is situated just north of Oswestry, between Wrexham and Shrewsbury, on the picturesque banks of the Llangollen Canal, just a short walk from the UNESCO World Heritage Site that runs along the canal from the Chirk Aquaduct to the Horseshoe Falls in Llangollen. With 82 rooms including a bridal suite and family rooms. Lion Quays has something for everyone. We offer all the comfort and convenience you would expect from a 4 star hotel as well as full access to our Country Club - 25 m swimming pool and poolside jacuzzi, steam room and sauna for all hotel guests. You will also discover our award winning 5 bubble Spa with thermal suite and snow cave. Spa facilities and treatments can be booked on their own or with a stay in the hotel.
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Property amenities
Room service
Free parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Sauna
Wheelchair access
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Room features
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
1,515Reviews
16Q+A
100Room tips
Traveler rating
  • 600
  • 451
  • 317
  • 96
  • 51
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Popular mentions
Lovely facilities, good food and clean room. Slow and unhelpful staff let the place down. Especially the woman on the front desk who was snarky towards my husband when he was asking for advice. Need to work on people skills when working in customer service.
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Response from Matthew W, Manager at Lion Quays
Responded 3 days ago
Dear Grace J, Thank you for taking time to leave feedback regarding your recent visit to Lion quays Resort. Its great to read you found our facilities and food along with the room to be lovely and to a good standard. I am surprised to read the comments regarding the team here at the resort we get a lot of fantastic feedback in this area and I will be sure to pass these comments onto the Reception manager. Please accept my apologies if you felt the team were rude and snarky our aim is to ensure our guests have a fantastic stay and to ensure we exceed your expectations I apologise on this occasion we did meet our aim. I do hope we have the opportunity of welcoming you back to the Resort for us to show you our true colours. Warm Regards Matthew Warren
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Lovely setting, excellent facilities, fabulous 3 course lunch, amazing Decleor facial, back and leg massage with Tracy. Will definitely be returning. Slight downside was that it was too busy and there were not enough loungers for the amount of people in Spa areas, also jacuzzi
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Response from Matthew W, Manager at Lion Quays
Responded 1 week ago
Dear Shropshirelass1970, Thank you for taking time to leave a 5 star review regarding your recent visit to Lion quays Resort. Its great to read that you found Lion Quays to be a lovely setting and enjoyed your fabulous three course lunch. I am pleased to see the treatments you chose on the day were amazing and Tracy did a fantastic job. I will be sure to pass on these kind words to the team here at the resort. We look forward to welcoming you back to Lion quays very soon. Warm Regards Matthew Warren
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Stopped off on Friday for the most lovely shoulder, neck and back massage, by a delightful therapist called Beth. So relaxing and so professional.would definitely recommend and will definitely go again.
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Response from Matthew W, Manager at Lion Quays
Responded 2 weeks ago
Dear ksm3, Thank you for taking time to leave a fantastic five star review regarding your recent visit to Lion Quays Resort. I am pleased to read you found your massage to be lovely and relaxing. Its great to read how Beth was able to leave an impression and was able to show her fantastic skills. I will be sure to pass on these kind words. We look forward to welcoming you back to Lion Quays very soon. Warm Regards Matthew Warren
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I only had a meal at the waterfront restaurant but I came by narrow boat and found the venue extremely boat friendly and relaxed - service and food were excellent and within reasonable hotel prices I would go there again for the hotel and spa if that is generally the standard
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Response from Matthew W, Manager at Lion Quays
Responded 2 weeks ago
Dear robin t, Thank you for taking time to leave a lovely review regarding your recent visit to Lion Quays Resort. Its great to see you didn't float by and decided to stop off here at the resort. I am pleased to read you had an excellent experience within the Waterside restaurant here at the resort. I will be sure to pass on the kind comments regarding the service to the team here in the Waterside. We look forward to welcoming you back to Lion Quays in the future for you to be able to enjoy all our other fantastic facilities we have available. Warm regards Matthew Warren
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+1
Great spotless room. As I booked direct, I had a bottle of fizz on arrival. I did the bed, breakfast and dinner package. I had a stunning 3-course meal! Will be back. There is also an ajoining spa that I iwll use next time.
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Response from Matthew W, Manager at Lion Quays
Responded 2 weeks ago
Dear K722LHstevenc, Thank you for taking time to leave such a fantastic 5 star review regarding your recent visit to Lion Quays Resort. Its great to read you had a fantastic stay with great food and service. I am pleased to see you really enjoyed your meal and the service was to our usual high standard. Thank you for the kind words regarding the room and team I will be sure to pass these across to our team here at the resort. Warm Regards Matthew Warren
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PRICE RANGE
$112 - $201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lion quays oswestry
LOCATION
United KingdomEnglandWeston Rhyn
NUMBER OF ROOMS
82
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