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Hotel Riu Guanacaste

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5,944 Reviews from our TripAdvisor Community

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Showing 5,093: English reviews
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Hamilton, Canada
Reviewed yesterday NEWvia mobile

I absolutely loved my vacation in Costa Rica! The resort was wonderful as well as the staff. It very clean and the maids dida fantastic job of keeping us satisfied. The only thing I'd have to say that I didn't like was that we were supposed to get a King size bed but rather than that we got two double...

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2Thank Chantale P
Redruth, United Kingdom
Reviewed yesterday NEW

The Riu Guanacaste and the adjacent Palace hotels are situated in a remote area of the province of Guanacaste with the beach adjoining the hotel. The main building is in the shape of a square horseshoe with the open section facing the beach. It has 700 rooms on 5 floors served by only 4 lifts. The sea view rooms are...

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5Thank raysunLincolnshire
Cleveland, Ohio
Reviewed 2 days ago NEW

Location was great. Right on the beach. Right next to a zip-lining/animal sanctuary place. 20 minutes by boat or car to coco beach. Staff was super friendly and helpful. My wife got a cake with her dinner on her birthday and they left a nice note with some ground coffee and a keychain in the room on her birthday. The...

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1Thank kennynbabes
Reviewed 3 days ago NEWvia mobile

16 of us all went for thanksgiving and had so much fun. We arrive a little late and the car ride from the airport to the hotel seemed like it took forever. But thankfully we arrived safe and sound. Was a little disappointment that when we got there (11pm) there was really no food to be found except leftover buffet...

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1Thank Eva M
Reviewed 3 days ago NEW

We loved this place! Family and friends group of 8. I read a ton of reviews before we left so here are some do's, don't and responses to other reviews. (in no particular order) Overall resort layout and appearance was awesome. Very clean and well landscaped. Designated smoking areas and people seemed to respect it. Never seemed like a long...

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13Thank Turner S
Newark, New Jersey
Reviewed 4 days ago NEW

I stayed there last week. Pros: hotel is beautiful, reception staff are nice, housekeeping does a great job, pools are clean. Great place to stay. Cons: too many birds near Restaurante de Ocotal during lunch and Restaurante de Liberia during breakfast. At the buffet, there's no indication of gluten-free meal options and all inclusive should include Free WiFi in the...

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1Thank Carmen N
Reviewed 4 days ago NEW

Myself and my partner came in last August for a 2 week break, it was honestly paradise. The weather was amazing although every afternoon around 3 it rained for 30 mins appx it would soon brighten back up and was in the 30's in the morning! The pools are large and spacious which means you always have some privacy. The...

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6Thank Rebeccafiona1
Stayner, Canada
Reviewed 5 days ago NEW

We stayed at Hotel Riu Guanacaste for a week in March of 2014 -The Hotel and ground were extremely clean. -The Beach wasn't the nicest, but we knew that going in. -Edwin at the Pool Bar owes me a bottle of Advil. lol -Monkey sanctuary was very cool and cheap -Did a Zip line, horse back ride and mud spa...

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4Thank swickey99
Montreal, Canada
Reviewed 5 days ago NEW

The resort is nice and the rooms are acceptable. The food was good but was cold if you did not go eat at the buffet right from the start. The biggest negative of this resort is the beach. No parasols and the first 20-30 yards are rock. We had no water shoes and paid for it. Very painful experience getting...

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4Thank eferrari2015
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Guanacaste, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We regret to read that you could not enjoy the time on the beach. We can assure you that we do everything in our hands to ensure everyone at the hotel has a great vacation. RIU Hotels and Resorts motto is “More than 100...

Kingswinford, United Kingdom
Reviewed 5 days ago NEW

We spent the second week of our Costa Rica holiday in the Rui Guancaste and overall it was a great experience. The rooms were great although the maid service involved being usually in late afternoon which at times made things a bit awkward when you fancied a siesta. The buffet restaurant served a wide variety of food and the clearing...

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3Thank Nicholas S
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Opening winter 2009/10. Situated in northern Costa Rica, in Guanacaste. Located on Playa de Matapalo beach. Complimentary sun loungers on the beach. 6-storey main building. Surrounded by 35,000 m2 / 41,86 sq. yards of lush gardens. Closest village: Nuevo Colon. 13 km / 8.1 miles from various shops. 33 km / 20.5 miles from Liberia airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Guanacaste

Address: Playa Matapalo 50503, Costa Rica
Location: Costa Rica > Province of Guanacaste > Playa Matapalo
Price Range: $211 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Guanacaste 4*
Number of rooms: 701
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Guanacaste staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we were on the jungle side and could see the zipliners from the place next door.”
 of 5 bubbles kennynbabes, 2 days ago | Read review
“Rooms towards the mountains.”
 of 5 bubbles CarmenN406, 4 days ago | Read review
“Room 2129 was nice and quiet”
 of 5 bubbles flattopsteve, 1 week ago | Read review
“Best view was 2nd floor to 4th floor, 5th the balconies of the balcony block the scenery. can not see”
 of 5 bubbles Chelsea26710, 1 week ago | Read review
“Go for a room on a high floor”
 of 5 bubbles Rod-Oxfordshire, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question