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Hotel Riu Guanacaste

06/05/2017 06/06/2017
1 room 2 adults 0 children
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6,099 Reviews from our TripAdvisor Community

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Showing 5,225: English reviews
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Reviewed yesterday NEW

What a big hotel! We had good service, but night lift was a big boring. The food was OK. Beach was great and especially the walk to the monkey bar! Loved that. Room a/c was not that wonderful at all. And noticed a bit of sandflea bites. We saw and heard howler monkeys. For me, the monkeys in the tree...

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1Thank Laura M
New York City, New York
Reviewed yesterday NEW

Costa Rica was absolutely gorgeous. My boyfriend and I visited for the very first time and stayed in two different hotels during our visit. The first was in the mountains at (Borinquen Mountain Resort & Spa) and the second was at RIU Guanacaste. Both locations were a bit secluded with little to do in the immediate area unless you booked...

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3Thank Milz_Rod
Reviewed yesterday NEW

Food was very poor, I have stayed in numerous all inclusives around the world and the food here was definitely not 5 Star.Everynight and lunch time we struggled to find any thing to eat. The only place fairly good was the Chinese Restaurant.No coffee or tea making facilities in the rooms only optics as an English Lady I like a...

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Thank Alison L
Reviewed 2 days ago NEWvia mobile

Where do i start? Costa Rica is beautiful! We stayed at the Riu Guanacaste, we have been constant supporters of the Riu chain. We've stayed at the Riu in Jamaica, Dominican Republic & Mexico but this experience is by far the worst! Our room was nice but the service was horrible. Little to no interaction with the staff, no nightly...

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2Thank Tasha J
St. Petersburg, Florida
Reviewed 3 days ago NEWvia mobile

I went to the Riu with my boyfriend, sister, and her boyfriend. It had been built up as an amazing all inclusive resort and to be honest, I was disappointed. The alcohol was all very cheap and the drinks were equivalent to wine coolers blended with ice. Our room was HOT the entire time we were there despite telling the...

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1Thank Lindsey H
Toronto, Canada
Reviewed 5 days ago NEW

My husband and I were at this hotel for 2 weeks starting from May 1,2017. As soon as we got to the hotel, we were greeted by Alejandra at the front desk. She helped make our trip exceptional! Her customer service and attention was absolutely phenomenal. Her colleagues Daniella and Julio Caesar (who has an exceptional knowledge of Russian literature)....

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7Thank Elizaveta R
Shippensburg, Pennsylvania
Reviewed 5 days ago NEW

I vacationed at the Riu with my two sisters the beginning of May. The grounds are very well kept. The staff is always working to keep it clean. The rooms are spacious, and housekeeping keeps it very clean. We were on the 5th floor, as requested, and faced the Diamante Park. We could watch people zip lining. At night it...

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8Thank Pamela H
Reviewed 6 days ago NEWvia mobile

Pros: Beautiful resort. Nice beach. Decent food. Cons... most of the staff was not too friendly or helpful. U only get wifi for 90 mins a day IN THE LOBBY (unless u pay $15 a day ). U can't eat unless your in a restaurant . U can't leave restaurants with food (I have a kid). U can only eat...

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7Thank Elevated K
Reviewed 1 week ago via mobile

Found hotel to be mediocre. AC was on full and was warm in our room. No solution offered. Food mediocre as well. Top shelf liquors not served. Entertainment was great. Great mix of people there. Staff friendly and helpful. Resort a little dated. Would likely go to Four Seasons or Dreams on next visit.

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2Thank Tim M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Guanacaste, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. At RIU we want all our customers to feel comfortable during their stay and that they will want to visit us again. Your comments help us improve and we take them very seriously, therefore, we have reported your views to the relevant...

Reviewed 1 week ago via mobile

For sure it was a great experience. Service, rooms and food were excellent. The only thing will recommend as a customer, it is to improve your snacks. Regarding shows and activities to enjoy they were ok.

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3Thank Wainer R
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06/05/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Liberia CR Airport Shuttle is locally owned and operated, representing over 10 years of transportation experience. We are the official transportation provider for the Liberia International Airport, providing door to door shared ride shuttle and private car service. We also provide point-to-point and chartered transportation services to/from any destination in Costa Rica & Nicaragua, including all other local seaports and airports. Whatever your ground transportation needs may be, we can handle them in a professional, friendly and cost effective manner. Our fleet of 50 late model sedans, SUV's and vans are well maintained, immaculately clean and properly licensed and insured to operate in the Costa Rica. ... more   less 

Additional Information about Hotel Riu Guanacaste

Address: Riu Guanacaste Boulevard | Carrillo - Guanacaste, Playa Matapalo 50503, Costa Rica
Location: Costa Rica > Province of Guanacaste > Playa Matapalo
Price Range: $192 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Guanacaste 4*
Number of rooms: 701
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Guanacaste staff and other travelers.
1,008 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not sure which rooms are good”
E6309SWlauram, yesterday | Read review
“Room 3007 had a side view of the hotel which was peaceful.”
Milz_Rod, yesterday | Read review
“Ocean view is great but does cost extra”
322elizavetar, 5 days ago | Read review
“ask for oceanview”
sunshine5192017, 1 week ago | Read review
“We had a nice view on the sea from the balcony. I did not see the other rooms”
danielsO7960BT, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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