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Holiday Inn London - Heathrow T5

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Holiday Inn London - Heathrow T5
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379 Reviews from our TripAdvisor Community

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Showing 366: English reviews
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Bromley, United Kingdom
Reviewed 2 days ago NEW

We decided to stay the night before jetting off to Milan very early the following morning. Having driven & parked we discovered we couldn't leave the car there for the 2 nights as I had believed we could!!!! We were gutted!!! Not least because we were really tired by then. It meant we had to leave even earlier to park...

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Helpful?
Thank Gill K
Conifer, Colorado
Reviewed 1 week ago

The staff is excellent. Kevin at the front desk was most helpful on several occasions when I needed things and Dorota was always a pleasure to do business with and took care of me when I had laryngitis. I don't usually stay at American hotels when I travel in Europe but I wanted someplace that had exercise facilities and I...

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Helpful?
Thank kathieAHPlanner
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear kathieAHPlanner, Thank you for sharing your lovely kind review following your visit to The Holiday Inn London-Heathrow T5 Thank you also for the detailed description of the facilities and the service provided, I am sure other travellers reading your review would appreciate the details description. I will be sure to share your lovely feedback with Dorota, Kevin and rest...

Bristol, United Kingdom
Reviewed 1 week ago

We stayed here 2 days ago when we came back from a two week holiday to India. We normally drive back to Bristol from Heathrow but this time the flight had been delayed for five hours due to a technical snag. We were therefore quite exhausted when we arrived at Heathrow - combination of jet lag and 17 hours in...

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Helpful?
Thank OmArunachalam
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear OmArunachalam, Thank you for sharing this excellent review of your stay at the Holiday inn London Heathrow T5. I am very pleased to see that you had a comfortable and relaxing. In particular I am thrilled to learn that you found our level of service to be warm and friendly and I will be sure to share your lovely...

Liverpool, United Kingdom
Reviewed 3 weeks ago via mobile

Recently stayed for one night during a stopover from New Zealand and the hotel is good. Was checked in by the night manager don't know his name but is a credit to the company, he was very professional and knowledgeable told me exactly were my room was and the facilities of the hotel. Ordered room service club sandwich and eaton...

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1Thank scouser1978
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear scouser1978, Thank you for great feedback. I am very pleased to learn that you found our rooms, food and service to be great . I will be sure to share your fantastic feedback with the rest of the team here. I can ensure you that I will share your fantastic feedback with Ignacy our night manager & the rest...

Southampton, United Kingdom
Reviewed 3 weeks ago

I needed to stay at Heathrow before an early flight out. I was attracted to this hotel by the glowing customer service comments in reviews and I am really pleased to say that the hotel and its staff lived up to them. The service is exceptional for this level of hotel - I'd say it's five star service in a...

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Helpful?
Thank sjs1811
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear sjs1811, I am delighted to learn of your fantastic review of your experience with us at Holiday Inn London Heathrow T5. In particular, your comments about the staff . We try to create an atmosphere to allow our guests to feel at home and really enjoy their time with us at the hotel, so its brilliant to see that...

Cardiff, United Kingdom
Reviewed 4 weeks ago via mobile

Never flown anywhere but use quite a lot. It is a revamped HI Express. The food is very average but the hotel is very clean and very quiet, staff are excellent. Pricing is also very reasonable for the area. Only one minor complaint. It's the 21st century and all the plug points are on the floor and hidden under the...

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1Thank PaulMM1234
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear PaulMM1234, Thank you for sharing your kind review following your visit to The Holiday Inn London-Heathrow T5 Thank you also for the detailed description of the facilities and the service provided. Once again thank you for taking the time to leave the review and I look forward to welcoming you back in the very near future. Kind regards, Hossam...

England
Reviewed 4 weeks ago via mobile

Stayed here before flight out of Terminal 5 and have to say it's one of the best airport hotels I've stayed at. It's a small and compact hotel. All the staff are extremely friendly and welcoming and it feels like they want to be there and are proud of their hotel. The rooms are very clean with a hugely comfortable...

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1Thank poppiesbrother
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear poppiesbrother, Thank you for this brilliant review following your recent visit. To learn that you enjoyed visiting us, so much so that you would return on another occasion is the best feedback that the team and I could hope for. Thank you for your kind comments with regards to our food, I will pass the message on our Head...

London England
Reviewed 5 weeks ago via mobile

Stayed here for one night and was very impressed. The lady who checked us in was outstanding. Friendly and knowledgable and passionate about her job. The hotel is well appointed and comfortable with a nicely decorated restaurant and bar area. Dinner was pleasant and tasty with a great cheese board. The only downside (there is always one!!) was the pillows....

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1Thank Hartrix
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Hartix, Thank you for taking your time to write a review on TripAdvisor following your recent stay with us. I have shared your wonderful comments with my staff and they are just as delighted as me. Thank you, it really was a pleasure to have taken care of you and it is much appreciated that you have noted our...

Alvor, Portugal
Reviewed 5 weeks ago

It may be T5 Heathrow, but I've never stayed there in connection with a flight. Like some of the other reviewers this hotel is my home from home when working out of my company's Heathrow Office. It's a small and extremely friendly hotel, which means that staff remember you and welcome as old friends. It's size means that there are...

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Thank theterrymason
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear theterrymason, Thank you for taking your time to review your recent stay with us at The Holiday Inn London Heathrow T5. We take great pride in our personalised service here and I’m thrilled to learn that my staff recognised you, greeting you by your name and welcoming you ‘home’ when you come back. We strive to deliver exceptional service...

North Yorkshire, United Kingdom
Reviewed January 16, 2017 via mobile

Sorry this is late but we would like to thank all staff on duty 31st Dec/1st Jan '17. After severe delays because of poor weather at Heathrow, we were accommodated by BA at your hotel. All so kind, professional and helpful - very good natured too considering the time of year and the hectic time you'd had yourselves! Much appreciated...

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Thank Francopphile
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Francopphile, Thank you for your fantastic review of your time at The Holiday Inn London-Heathrow T5 I am thrilled to read that you had a wonderful experience with us and were able to enjoy our friendly service . We take pride in our service and attention to detail and I am thrilled you found our service to be of...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The perfect location to stay whether you’re working or travelling for leisure. Centrally located in the historic village of Colnbrook, the home of the third oldest Pub in England. All Heathrow terminals are within a short distance, with Terminal 5 less than 10 minutes by car. It is ideally situated only 5 minutes from the motorway network, M25, J14 and M4, J5 and is moments away from the A4. Historic Windsor is a short drive away and has magnificent attractions such as Windsor Castle, Legoland, Thorpe Park Resort and Windsor Great ParkThe perfect location to stay whether you're working or travelling for fun. ... more   less 

Additional Information about Holiday Inn London - Heathrow T5

Address: Old Bath Road, Colnbrook, Slough SL3 0PH, England
Location: United Kingdom > England > Berkshire > Slough > Colnbrook
Price Range: $71 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Heathrow T5 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Arora Park Slough
Arora Park Hotel Slough
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn London - Heathrow T5 staff and other travelers.
12 questions
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Toowoomba
over a year ago
Aurora, Ohio
Essex, United Kingdom

See all questions (12)

Questions? Get answers from Holiday Inn London - Heathrow T5 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Newly furnished. Everything was new & modern. Lovely thick carpet & fab bathroom”
 of 5 bubbles 989gillk, 2 days ago | Read review
“Our room was on the 1st floor overlooking a busy road and we heard nothing through the windows .”
 of 5 bubbles mm3pts, Oct 20, 2016 | Read review
“Ensure you request a no smoking room this is your preference.”
 of 5 bubbles lesleyd, Sep 24, 2016 | Read review
“IF 2 people choose twin room beds are otherwise narrow”
 of 5 bubbles nissefalk, Aug 25, 2016 | Read review
“Top Floor Room”
 of 5 bubbles peterw663, Aug 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question