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Hilton London Heathrow Airport Terminal 5

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Certificate of Excellence
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1 room 2 adults 0 children
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Hilton London Heathrow Airport Terminal 5
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3,201 Reviews from our TripAdvisor Community

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Showing 3,084: English reviews
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Minneapolis, Minnesota
Reviewed yesterday NEW

This hotel is very nice. The interior design is very pleasant and functional. The hotel is very quiet given that it is near an airport. The staff was very pleasant and helpful and the fitness center was good. We will be returning to this hotel whenever we are flying out of Heathrow.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tom R
Scotland
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago

First, some people are exercised about is location. I have some sympathy with this point and I do not know why it is called Terminal 5. To get there from from the Terminal you need a taxi (with the outrageous fixed fare of £25 - which isn't so bad if there's more than one of you), or the shuttle bus....

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Helpful?
Thank Homelovinguy
About Hotel's Favorite Review
alex m, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear guest Thank you for the amazing feedback regarding the hotel . We will take on bard your child moments regarding upgrades . Kind regards Alex

Pembroke Pines, Florida, United States
Reviewed 2 days ago NEWvia mobile

We recently stayed here for our trip to Europe and enjoyed it very much. Being from USA, we weren't aware of having to put the key in by the entrance. Hospitality was at its best, however if we come to London again, we would prefer to stay in central to avoid having to pay for the shuttles and the underground....

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Helpful?
Thank Reinhard-HGI
Walsall, United Kingdom
Reviewed 2 days ago NEW

Upgraded on check in. Nice. Room was good - access to lounge. Air conditioning not working. Rang to get it sorted. Engineer came within a few minutes. Couldn't fix it. Instant move to new room. Impressed. Nice location and good parking for airport. Would stay again.

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Helpful?
Thank David C
Vienna, Wien, Austria
Reviewed 2 days ago NEWvia mobile

Started with long lines by check in which was annoying. Oh and by the way, the hotel is 25 British pounds away from terminal 5 (by taxi). Almost fraud calling it terminal 5 Hilton. Went to a group dinner in the hotel with a fix menu. When I saw I could not eat either the appetizer nor the main course,...

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Helpful?
Thank Chloe C
Brussels, Belgium
Reviewed 2 days ago NEW

Possibly one of the best Hilton's I have stayed at, with excellent and friendly staff throughout. Minimal, but very comfortable rooms and efficient business facilities. Mr Todwali's Kitchen is an amazing Indian restaurant. Shame the location is so remote, the only thing that lets it down.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank the_Nige001
Boston, Mass
Reviewed 2 days ago NEWvia mobile

Don't get fooled as we were, this hilton is NOT in terminal 5! It is in fact a 10 minute 9 pound ($12) bus trip away. About as bad a case of false advertising as we've run into. SHAME ON HILTON! If you actually want to stay in Heathrow terminal 5 use the Sofihotel.

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Helpful?
Thank Dan T
Houston, Texas
Reviewed 3 days ago NEWvia mobile

No matter where I stay for visits to the UK, if I am flying out from Heathrow I normally stay here for the last night so I don't have to mess around with London traffic before a long haul flight. Plus I get to have dinner at Todiwalas Kitchen (see separate post) but suffice to say, one of my favourite...

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Helpful?
Thank Ian A
Portadown, United Kingdom
Reviewed 3 days ago NEW

We stayed here in between flights. The room was Hugh and very well appointed. If had had known it was this good I would have booked earlier flight to enjoy the room. All staff we encountered spoke to us and were friendly without being false.

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Helpful?
Thank Animal254
Prestatyn, UK
Reviewed 6 days ago NEWvia mobile

We stayed in a deluxe room which was very comfortable and well insulated from sound. Check-in was a breeze. The breakfast was delicious made all the better by the cheerful waitress. Most convenient was the covered walkway to terminal 4. Would definitely stay again.

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Helpful?
Thank Minmar_10
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
1 Mile from Terminal 5 and with excellent connectivity to the M25/M4 Motorways, London and South England. A Hoppa Bus serves all terminals at Heathrow to Hilton London Heathrow Airport T5 for a nominal fee of £4.50 Per person (this is the same for all Heathrow Hotels). We are a Hilton with a generous twist. Award winning restaurants, Bars, Spa and Conference Centre. High speed complimentary wifi throughout the whole hotel. ... more   less 

Additional Information about Hilton London Heathrow Airport Terminal 5

Address: Poyle Road | Heathrow, Colnbrook, Slough SL3 0FF, England
Location: United Kingdom > England > Berkshire > Slough > Colnbrook
Price Range: $106 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport Terminal 5 4*
Number of rooms: 350
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Also Known As:
Hilton London Heathrow Airport Terminal 5 Hotel Colnbrook
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Questions & Answers

Here's what travelers have asked, with answers from Hilton London Heathrow Airport Terminal 5 staff and other travelers.
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Questions? Get answers from Hilton London Heathrow Airport Terminal 5 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Executive room 439”
leca2820, 1 week ago | Read review
“All rooms are just as good.”
Homelovinguy, 3 weeks ago | Read review
“Don't stay here unless u like looking at a business park from a terrible room”
mgardiner2015, 4 weeks ago | Read review
“Higher floors are better, if you don't mind waiting for the lift.”
590salesd, Mar 5, 2017 | Read review
“The location of the hotel offers an all rounded quiet environment”
Krissi916, Feb 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question