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Hilton London Heathrow Airport Terminal 5

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Hilton London Heathrow Airport Terminal 5
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2,788 Reviews from our TripAdvisor Community

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Showing 2,685: English reviews
London, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Have used the Hilton at Heathrow T5 a number of times for informal business meetings. It is not on the airport campus so you don't get caught up in travel traffic. Just 3 mins off the M25 makes it ideal. The reception area is large and spacious with 3 pod like tables at the rear of the coffee cafe being... More 

Helpful?
Thank Fordy65
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Fordy65 Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith More 

Berkshire, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I spent a wonderful relaxing day at this Spa. We enjoyed all the Spa experiences available. We had a delicious lunch and were waited on by Sonal, who gave us exceptional service. The lunch took a little longer than expected but Sonal kept us informed and gave us delicious olive bread while we were waiting. The meal... More 

Helpful?
Thank marion20072016
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear marion20072016 Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith More 

St. John's, Canada
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here recently for two nights as a family of four. We used Hhonors points to reduce the room rate enabling us to have two interconnecting rooms. Nice, modern, spacious hotel, Rooms (1 king, 1 twin) were comfortable, clean & offered all we needed. We ate breakfast at the hotel both days - prepaid GBP15 per adult with kids eating... More 

Helpful?
Thank Alan W
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Alan W Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is amazing, very big entrance and reception and very good size banqueting suites for events, the hotel also has a car park therefore accessing is no problem however it's a bit pricy but overall a great hotel

Helpful?
Thank Kunil T
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Kunil T Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith More 

Oxford, United Kingdom
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is a good cheaper alternative to the Hilton at Terminal 4 once you can find it. Had problems locating the hotel due to roadworks meaning we went round in circles for awhile until we figured it out. The hotel itself is clean and modern. Easy check in process. The room was spacious, the bathroom nice and big. It came... More 

Helpful?
Thank Tayfun F
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Tayfun F Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. WIFI is complimentary for all our Guests! I do hope we have the pleasure of welcoming back in the near future and until then,... More 

Libertyville, Illinois
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff is fine, the king size bed is very comfortable, it was quite quiet. It is NOT a terminal hotel. It is in the outskirts of another town. Having stayed at the Hilton HeathrowTerminal Hotel, I inadvertently picked this hotel because it said heathrow terminal. It is very expensive to get to and to get away from. If you... More 

Helpful?
Thank donnaHen
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear DonnaHen Thanks for your review. I was please to read you thought the Team and guest bedroom were of great quality. We are indeed 1.1 miles from Terminal 5 and a mere 10 minutes Hoppa Bus. Please remember that the two hotels at the airport connected to the airport terminals (4&5 only) are still a 7 minute walk to... More 

London
Level Contributor
16 reviews
6 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Large, spacious, well lit, comfortable rooms with equally and assuringly comfortable bed for a good night's sleep with option for upgrade or executive suite with an option for healthy continental buffet breakfast to get the day going. The hotel also offers a well rounded 24 hour open gym and a heath club providing Jacuzzi, Sauna and Turkish steam-bath (restricted opening... More 

Helpful?
Thank charliey44
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Charley44 Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith More 

Madrid, Spain
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in an Executive Room, really nice room, the rooms are really good sound proof, the meal was really nice and I loved the spa. The staff is really helpful and attentive. I definitely stay here again!

Helpful?
Thank David d
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear David D Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Meredith More 

Vancouver
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 1 night prior to taking a cruise from Southampton. The standard King room I had was spacious and well equipped. Washroom is also large but a bit dark. Window of my room faced the rear parking lot. Air con was powerful which was handy given London was having warm weather. However, rest of hotel services fell a bit... More 

Helpful?
Thank VancTraveller
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Vanctraveller Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read about your guest room comments although sorry to learn of your other observations. I will certainly share your views with the team and use them to make adjustments to our usually very popular and successful standard of service excellence. I... More 

London, United Kingdom
Level Contributor
143 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

It's hard, I would probably say 3.5 stars rather than 3. I'd love to say 4 but I can't get over two issues... Firstly is location, as other reviews state, it's not at Terminal 5. You need a car to be staying here. Its right next to the industrial shipping estate, and is not close to the terminal. Second, parking.... More 

Helpful?
1 Thank sidesix
Meredith B, General Manager at Hilton London Heathrow Airport Terminal 5, responded to this review

Dear Sidesix Thanks for your review. We don't agree. Neither do the majority of people placing reviews on this platform, when it comes to location or indeed prices. We are certainly more than just an airport hotel, with two award winning restaurants, two bars a gym, a wonderful Imagine Spa, a coffee shop and great location close to LHR and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
1 Mile from Terminal 5 and with excellent connectivity to the M25/M4 Motorways, London and South England. A Hoppa Bus serves all terminals at Heathrow to Hilton London Heathrow Airport T5 for a nominal fee of £4.50 Per person (this is the same for all Heathrow Hotels). We are a Hilton with a generous twist. Award winning restaurants, Bars, Spa and Conference Centre. High speed complimentary wifi throughout the whole hotel. ... more   less 

Additional Information about Hilton London Heathrow Airport Terminal 5

Address: Poyle Road | Heathrow, Colnbrook, Slough SL3 0FF, England
Location: United Kingdom > England > Berkshire > Slough > Colnbrook
Price Range: $109 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport Terminal 5 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Hilton London Heathrow Airport Terminal 5 Hotel Colnbrook
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