The Royal Suite must be one of the very best of its kind in SIri Lanka. The three -star rating of the rest of the hotel is belied by the luxurious fittings and comfort. The second room however is a very basic room down the small corridor, just inside the main door.
If you are looking for Star standards, Please don’t go. Worst experience ever. Leaking from the bathroom. We were in the dark for few minutes. They don’t care about the guests. There’s much more than I mentioned. Thanks
During the month of August, 2019, we went there and it was not too far from the capital city Colombo and a hotel at the beach. Rooms were refurbished and really really nice. Spacious and nicely arranged. It was enriched with a scenic view of the Indian Ocean through the balcony. Food was delicious and the staff was also very attentive and supportive. Highly recommended.
Our stay at Pandanus Beach Resort & Spa was an excellent break for our rushed routine. We stayed in the ocean front Royal Suite on the third floor and the views and sound from the Great Indian Ocean were splendid! Beyond the relaxing atmosphere of the suite, the next best part was the fantastic food and excellent service. The staff was very attentive, professional and friendly. We would definitely recommend the Pandanus Beach Resort & Spa as a great place to come to relax and enjoy yourself.
We had a great weekend thanks to you, absolutely the hotel was marvelous and the royal suite was beyond the expectations good vibe, great food, good surrounding and beautiful location. really good service and very helpful hotel staff, one of the best service we have ever got,
We a team of 50 (12 rooms) visited this hotel and provided good service even with more restrictions of covid Pandemic, Meal arrangement good, and service is excellence. The safety measures for covid -19 pandemic also up to the standard. Good hotel and can be recommenced
Checked in Yesterday( 27 Feb 2021), worst experience ever. 🤐Doesn't worth the price. Weekend Buffet is very basic comparing to other 4* Hotels offering much lower prices these days.Booked 2 deluxe rooms for Rs. 18k for double & 22k for triple. We arrived at the hotel at 4pm where the check-in time is 2pm and the rooms weren't ready and took another 40 mins to prepare the rooms. 🤐👎. After a while we had to shift to another room due to a power failure in the room.One water bottle they've given to us, has already been used by Rats 🐀. Room balcony is with full of dust. Although The staff is very friendly and the Deluxe rooms are very spacious. But overall experience is very disappointing and Total waste of our money and our time.
We had a wonderful stay here. The staff was great and always so welcoming.We got great welcome from front office staff and specially front office manager attended to all inquiries very actively and friendly. We had the room with the view of the sea. Best room in the place and a beautiful morning view.They were doing good job with disinfection due to covid 19 situation without any disturbance to us and they doing it best way. And specific food and there so many varaities that we can select from the buffet and special action corner and desserts corner was awesome. Best place to stay. 🤗
From the arrival we have received a brilliant service starting from the Front Office and the Front Office staff and special Front Office manager attending all the guest very nicely with a smile. After the checking we have entered the deluxe room. WOW! It was amazing. The rooms are very clean and tidy.Thanks for the housekeeping staff. Food were very delicious. "Thanks for the chef."There were various kinds of food that we can select to suit our choice. It was like a five star hotel. And also restaurant staff was very friendly. They have given a good specialized service for all the customers. Although their service according to the COVID pandemic it should be applicable for all the hotels. Location and pool were amazing! Good atmosphere. Finally thanks for the all staff that they have provided us a good service and special thanks for the General Manager because he personally speak with all the guests. Thank you☺️☺️☺️…
We spent lovely 10 days at this hotel. Mainly i would like to thank all the hotel staff for doing great job and especially mr. Rohan Fernando, who was extremly helpful and kind. Hotel staff - 10/10 Food was also delicious. There was plenty of everything so everyone can choose by his prefference. Deserets were the best ! Food - 10/10 Accommodation were also good, cleaned every day. They had their best days past but nothing really important. Rooms - 8/10 Beach was great ! Clean and there was no problem with beds at all. Waves were a bit bigger which i loved but i can imagine for some people it could be problem. There was always snack bar ready for drinks, beers etc. Beach - 10/10