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Ashcroft Coast Holiday Park - Park Resorts

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Ashcroft Coast Holiday Park - Park Resorts
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364 Reviews from our TripAdvisor Community

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Showing 363: English reviews
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Reviewed 2 weeks ago

Stayed at Ashcroft last year ... & can see improvements have been made since then. As before, the staff are great - thank-you to Kat in reception who is very helpful. Totally disagree with some of the negative comments left here, this isn't a 6* resort afterall! Some people obviously expect to receive way too much for what is "just"...

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Helpful?
Thank Stan H
CustomerServicePR, Guest Relations Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you so much for your 5* review! We’re so pleased you enjoyed your second trip to Ashcroft Coast :-) I’ll be sure to share your kind words and hopefully see you again for your third visit! ^Beth

Peacehaven, United Kingdom
Reviewed 2 weeks ago via mobile

Firstly I'd like to say that all staff we met were friendly, helpful and the only decent aspect of this site. We have stayed in many resorts and this easily ranks as the worst. We paid extra for a new caravan which was tiny, no storage and we're welcomed by a damp patch In the bedroom.. we were offered a...

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Helpful?
1Thank Rob S
CustomerServicePR, Guest Relations Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Hi there, many thanks for reviewing your recent stay at Ashcroft Coast. Whilst I’m pleased the team on park were really good to you, I am sorry that most aspects of your holiday really weren’t good enough. We would welcome the chance to speak to you further about your review, please can you get in touch via TripAdvisor.Service@parkdean-resorts.com? Many thanks,...

Ashford, United Kingdom
Reviewed November 14, 2016

Lovely friendly holiday park , staff very helpful . Very clean park , and caravan very clean and smell lovely when u walk into it .bedlining lovely and white . Already booked again for next year .food at club house was seavered hot , very close to beaches .. and long road before u get to park so little one...

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Thank acheese2016
London, United Kingdom
Reviewed November 14, 2016

Had a Friday to monday stay at this site and I was presently surprised. The park is in quite a rural location but th I add to the charm of the place. The staff are very friendly and polite. The entertainment was good fun and the general feel was a country side escape.

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Thank casper56
Bletchley, United Kingdom
Reviewed October 30, 2016

A multitude of failures, Disabled caravan not fit for use at all, not safe, blood dripping from freezer compartment....cleaner could not remove it and had reported it but we were told it was an ice pop. Broken seating, spillage, soiled bedding blocking access ramp etc Second caravan not clean either , badly handled by maintenance man who spent his time...

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7Thank Sarah D
Brentwood, United Kingdom
Reviewed October 30, 2016

Caravan was fine, swimming pool was shut for one of the days , entertainment was only on for two days so the rest of the week after this the bar and games area shut down early ever night and was told to leave our game of pool .SO WE GOT SO FED UP WE WENT HOME A DAY EARLY. Never...

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3Thank Judith C
Reviewed October 30, 2016 via mobile

My family and I had a weeks stay here last week. The pool was out of use, noisy people in caravans late at night, the arcade area smelt of sewerage which going to food area is not great. Staff unhelpful and no where near a beach. Horrendously expensive. Will not be going again!!

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3Thank Liam A
Reviewed October 23, 2016 via mobile

After reading negative reviews we almost cancelled our weekend away but very glad we didn't! We booked a cheap weekend away via the sun and was pleasantly suprised upon arrival- we were running slightly late for check in but had a very polite call from the park to make sure we were ok....we booked a bronze caravan but were welcomed...

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1Thank Samantha H
Reviewed September 26, 2016

We went to Ashcroft coast from Friday to Monday with my family and the kids, first night we were there we had food in the restaurant as there was 8 of us, we all wanted to eat together,so we ordered our food straight after each other at the till, expecting it to all to come out at the same time...

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Helpful?
4Thank Karen T
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

We're so sorry to hear that you were disappointed with your holiday. It's really disappointing that you experienced some issues during your stay, the team would have welcomed the opportunity to discuss your concerns. They would never want any of our guests to leave feeling let down. Our experienced advisors can help you plan a break on one of our...

Reviewed September 21, 2016

We booked a private rental - through "Als Van" on Facebook & have to say - the entire process was faultless... it is a beautiful caravan and obviously well cared for by the owner. Very high standard & equally as well-equipped as we have at home! The lady who dealt with our booking is lovely, nothing was too much trouble...

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Helpful?
1Thank Stan H
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Microwave
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Ashcroft Coast Holiday Park - Park Resorts

Address: Plough Road, Minster on Sea ME12 4JH, England
Location: United Kingdom > England > Kent > Isle of Sheppey > Minster on Sea
Hotel Class:3 star — Ashcroft Coast Holiday Park - Park Resorts 3*
Number of rooms: 180
Also Known As:
Ashcroft Coast Holiday Park - Park Hotel Isle Of Sheppey
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Questions & Answers

Here's what travelers have asked, with answers from Ashcroft Coast Holiday Park - Park Resorts staff and other travelers.
3 questions
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Essex
9 months ago

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Questions? Get answers from Ashcroft Coast Holiday Park - Park Resorts staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All caravan r lovely and warm and clean”
acheese2016, Nov 14, 2016 | Read review
“Avoid at all costs”
sarahd484, Oct 30, 2016 | Read review
“Ask for a caravan outside the main block. They were a little tightly packed together.”
LinzH_12, Jul 27, 2016 | Read review
“We chose gold”
jacquie5, May 23, 2016 | Read review
“Always go for silver or gold”
Suzzie0, Apr 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question