We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Centric Murano Venice

Save
Share
Riva Longa, 49, 30141 Murano Italy
5 people are viewing this hotel
Lock in the lowest price from these sites
Booking.com$268
Priceline$268
Travelocity$268
Hotels.com$268
Orbitz.com$268
eDreams$268
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2208)
Dining (142)
Room & Suite (35)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
Read more
Updated 11/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Centric Murano Venice
Updated 11/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 in Murano
Location
4.6
Cleanliness
4.8
Service
4.5
Value
4.5
Travelers' Choice
Enjoy an unforgettable arrival experience: step aboard the complimentary water taxi* and reach Hyatt Centric Murano Venice in just 20 minutes. Let yourself be enchanted by Murano with its reflections and canals lined with colorful glass retail outlets. Collect your room key, settle in, and feel the thrill of staying amongst the walls of a former glass furnace. Allot some time to sip an espresso at the waterfront bar before exploring Murano, the most genuine and authentic corner of the lagoon. With so many things to do in town, you might never want to leave. Venture over the main island, and just after a short boat ride, you are a few steps away from the top attractions. Carve out some time in your day for a tour of the neighboring Torcello and Burano Islands to discover Venetian life at a slower pace. End your day with a tasteful culinary experience at Rivalonga Restaurant. *conditions apply. See hotel's website.
Read more
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Free airport transportation
Business Center with Internet Access
Banquet room
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Airport transportation
Shuttle bus service
Taxi service
Meeting rooms
Non-smoking hotel
Outdoor furniture
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bidet
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, German and 1 more
3347Reviews222Q+A100Room tips
Traveler rating
  • 2,340
  • 779
  • 151
  • 44
  • 33
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Resort19858333243 wrote a review May 25
Shepperton, United Kingdom3 contributions
This hotel is a beautiful place to stay for a few days and a an excellent base for sightseeing in Venice. The vaporetto service linking the island to Venice is first class but beware of timetable changes especially during shoulder months in the tourist calendar.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from General Manager, Proprietario at Hyatt Centric Murano Venice
Responded yesterday
Thank you so much for posting this 5-star feedback and stopping by at Hyatt Centric Murano Venice. Should you come to Murano again in the future, we would love to welcome you again.  Best regards, Leonardo Ometto General Manager
Read more
Extraordinary630090 wrote a review May 25
13 contributions15 helpful votes
First time in 30 years of traveling that I can not decide the temperature of my room. The air condition was set at 20 celsius and the room was very hot. No way to have the air condition at our will. We did not sleep for 3 consecutive nights. The breakfast was very poor with bread selection that I would be surprised to find in a Motel 6, the service was slow and poor with 10 tables still to be cleaned when we entered the breakfast room. During the dinner a splash of rain entered the dining room with two ladies completely slammed by the water bomb. Ridiculous !!!
Read more
Date of stay: May 2022
Value
Service
Sleep Quality
Helpful
Share
Response from General Manager, Proprietario at Hyatt Centric Murano Venice
Responded yesterday
Dear Extraordinary6330090, Thank you for being our guest and for taking some valuable time to share your feedback. We sincerely apologize for not living up to your expectations during your recent visit and for the inconvenience you experienced. We would like to regain your trust and hope you will give us another chance in the future. Until then, we wish you only the best of travels moving forward. Best regards, Leonardo Ometto General Manager
Read more
Vivian A wrote a review May 25
2 contributions
The hotel situated in Murano is ideal to get away from the madness of Venice. Great breakfast, very friendly and efficient staff. Will definitely come again and recommend to family and friends. Wonderful food at restaurant close by L'Acqua Stanca.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from General Manager, Proprietario at Hyatt Centric Murano Venice
Responded yesterday
Dear Vivian, Thank you for taking the time to share this lovely feedback and for your 5 stars. We are thrilled to learn you had a pleasant stay and that you particularly appreciated our convenient location, breakfast offering and our amazing staff! Thank you for your recommendation, we look forward to welcoming you again soon on the island of the glassmakers. Sincerely, Leonardo Ometto General Manager
Read more
flyjkwon wrote a review May 23
Dallas, Texas1 contribution
This is best hotel for Murano/Burano and those who are headed to the airport. Access to the main parts of the Venice is a bit time consuming. Hotel has great onsite food options as well as few neighborhood restaurants. Most part of the 2nd floor is ‘Duplex Suites’ excellent option for the family traveling with kids.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from General Manager, Proprietario at Hyatt Centric Murano Venice
Responded 3 days ago
Dear flyjkwon, Many thanks for being our guest and for taking some time to provide us with your valuable feedback through our survey as well as on TripAdvisor. We are more than happy to learn you had a pleasant stay at Hyatt Centric Murano Venice and that our Duplex Suite was an adequate space for your family's needs. It is essential to every vacation that a property is located conveniently, and we are delighted that our location was a contributing factor for you to enjoy your tour of the city.  We look forward to welcoming you back soon and hopefully many more times to come. Sincerely, Leonardo Ometto General Manager
Read more
jimfV574MU wrote a review May 22
Victoria, Canada3 contributions
An incredible hotel on a jewel of an island within a 20 minute boat ride of Venice. Glass factories and stores to tempt you at each step. Hotel features a glass aquarium and glass art of local artists. Hotel is strategically located next to the Murano Glass Museum.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from General Manager, Proprietario at Hyatt Centric Murano Venice
Responded 4 days ago
It is great to read about your excellent experience, jimfV574MU! Thank you for sharing with the community. I am particularly happy that you mentioned the glass aquarium since it is one of the most refined examples of local craftsmanship on display in our hotel. It was crafted by the renowned glass master Adriano dalla Valentina who brought the Lagoon and the sea worlds into Hyatt Centric Murano Venice. Again thank you for your visit and we hope to have the chance of welcoming you back on your next Venetian stay. Leonardo Ometto General Manager
Read more
Nancy E wrote a review May 22
Lewes, Delaware8 contributions1 helpful vote
Easy access to Venice, but peaceful in the evening here on Murano when the crowds go home. Wonderful in-house restaurant and cafe out front for cappuccinos. Complimentary airport transport by boat is a real plus!!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from General Manager, Proprietario at Hyatt Centric Murano Venice
Responded 5 days ago
Buongiorno Nancy E, We are grateful for the time you took to review your experience through Hyatt survey and on public forum as well. It is great that you loved the ride on the water shuttle and it made your approach to Murano a little extra special. We also love knowing you benefitted from our privileged location to see all Venice has to offer. Thank you again on behalf of the Team and our Chef Alessandro for your visit and recommendation. We look forward to your next Venetian stay! Leonardo Ometto General Manager
Read more
jaci865 wrote a review May 15
Melbourne, Australia1 contribution
All around easy experience. Clean, ambient and met all expectations of a high quality hotel. Great breakfast, big, clean, well laid out room. Comfortable bed, blackout curtains, quiet and in a perfect location to explore the island.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
Helpful
Share
Response from General Manager, Proprietario at Hyatt Centric Murano Venice
Responded 1 week ago
Dear jaci865, It is nice that you had the chance of enjoying such a special location that we have: away from the hectic area, but still close enough to the main island and the neighboring villages to enjoy everything the town and the Lagoon have to offer. Thank you also for acknowledging our spotless facilities and tasty breakfast offering. We are grateful for your recommendation to the TripAdvisor community and we hope to see you again in the next future. Leonardo Ometto General Manager
Read more
lbleich wrote a review May 13
Gig Harbor, Washington181 contributions55 helpful votes
The Hyatt Centric Murano Venice is an exceptional hotel. The moment you step off the water taxi you arrive at this beautiful hotel. Greeted by friendly and well informed staff you immediately know you have entered a magical place. We had an exquisite king bed and the rain shower was to die for! Murano itself is removed from the hustle and bustle of Venice so this hotel serves as the perfect destination point.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from General Manager, Proprietario at Hyatt Centric Murano Venice
Responded 1 week ago
bleich, Allow me to share a quick heartfelt "thank you" message for your recent visit and for the glowing review that you posted. I was thrilled to learn you had a great Hyatt Centric Murano Venice experience from start to finish and that our courtesy boat service was a highlight of your stay together with the professionalism and attentiveness of the team. And I can only agree with you: Murano itself is a welcome retreat after a busy day sightseeing in Venice and we are incredibly fortunate to be located in such a oasis of peace ☺ The team and I look forward to welcoming you back soon and hopefully many more times to come. Leonardo Ometto General Manager
Read more
Storyteller511031 wrote a review May 10
3 contributions1 helpful vote
We enjoyed our stay in Hyatt Centric. All the staff is very friendly, polite and helpful. The duplex suite was nice, clean and airy. Having a drink at the bistro sitting in the sun is really fun. It's just opposite the vaparetto stop from where you can easily reach Venice in 15 min. In the evening when the day tourists had left Murano is a dreamy quiet place. If you open the windows there will be some mosquitoes take some repellent with you. Unfortunately the hotel didn't provide bathrobes in the suite.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
Helpful
Share
Response from General Manager, Proprietario at Hyatt Centric Murano Venice
Responded 1 week ago
Dear Storyteller511031, Thank you so much for staying in our hotel and for taking the time to share your review on TripAdvisor. We were happy to read about your satisfaction related to our Duplex Suites which indeed are very spacious bedrooms are very unique compared to those of other Venice hotels. We are glad that our guests can enjoy full comfort and extra space while staying with us. For information, bathrobes are available upon request; I am afraid that a misunderstanding occurred when they were asked to the Front Desk, our apologies. I would like to take this opportunity to reassure you that the mosquito issue is taken very seriously. Insect pest control measures are carried out by qualified experts several times over the year with the purpose of limiting mosquitoes around the property as much as possible. Unfortunately, the environment itself is not of a help: being Venice and its islands surrounded by water and experiencing warm temperatures from Summer through Autumn, it is impossible to avoid them totally. The whole Hyatt Centric Murano Venice team wishes you safe travels ahead and would be delighted to welcome you back soon for another memorable experience. Leonardo Ometto General Manager
Read more
579song wrote a review May 8
1 contribution1 helpful vote
I already stated. See the above. Terrible. Wasted my time and money! Cannot recommend to anyone who wants to come to Venice. Bad location, waster of traveling time, ay least 2-3 hours every day, , no breakfast, blocked view from the room, broken hair dryer or electrical plug problems, clogged drain in bathroom, etc.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from General Manager, Proprietario at Hyatt Centric Murano Venice
Responded 2 weeks ago
Dear 579song, Thank you for your loyalty to Hyatt brand on the occasion of your recent trip to Venice area. Although I was glad to read on the Hyatt survey that the Team positively impressed you with their positive and courteous service, it is a huge disappointment for us to read that your experience was below expectations. It is understandable that our location and room were not suitable to your needs and we are sorry this impacted on your overall satisfaction. By reading your words, it is quite clear that Hyatt Centric Murano Venice will not be your choice of hotel in case of future visits to Venice, but know our door will always be open should you wish to return and allow us an opportunity of providing you with a flawless stay. In the meantime, we wish you only the best of future travelling experiences with Hyatt. Sincerely, Leonardo Ometto General Manager
Read more
Previous
123456
PRICE RANGE
$178 - $252 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
LaGare Hotel Venezia - MGallery by Sofitel
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceMuranoMurano
NUMBER OF ROOMS
119
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hyatt Centric Murano Venice
Which popular attractions are close to Hyatt Centric Murano Venice?
Nearby attractions include Duomo di Murano Santi Maria e Donato (0.1 miles), New Murano Gallery (0.3 miles), and Isola di Murano (0.2 miles).
What are some of the property amenities at Hyatt Centric Murano Venice?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Centric Murano Venice?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Centric Murano Venice?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hyatt Centric Murano Venice?
Conveniently located restaurants include Murano gelateria (Murano), B Restaurant alla Vecchia Pescheria, and Osteria La Perla Ai Bisatei.
Does Hyatt Centric Murano Venice have an airport shuttle?
Yes, Hyatt Centric Murano Venice offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Centric Murano Venice have airport transportation?
Yes, Hyatt Centric Murano Venice offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hyatt Centric Murano Venice located near the city center?
Yes, it is 0.1 miles away from the center of Murano.
Does Hyatt Centric Murano Venice offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Centric Murano Venice?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Hyatt Centric Murano Venice?
Many travelers enjoy visiting Doge's Palace (1.7 miles), Ca' Zenobio degli Armeni (2.4 miles), and Scuola Grande di San Rocco (2.0 miles).