Mangrove Bay Hotel
Mangrove Bay, Kolonia, Pohnpei 96941-1597 Federated States of Micronesia
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About
#2 of 3 B&Bs / Inns in Kolonia
Location
4.6
Cleanliness
4.5
Service
4.2
Value
4.3
Just 10 minutes from the airport in a quiet secure location, Mangrove Bay Hotel has all new clean comfortable guest rooms overlooking the bay, each with its own private balcony. Your room is equipped with a two beds, air conditioning, large flat screen TV with cable, refrigerator, free Wi-Fi, and phone. And we are the home of the Pohnpei Surf Club which provides land and sea tours, sightseeing, fishing and surfing.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Airport transportation
Non-smoking hotel
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Location
47Car recommended
Grade: 47 out of 100
15Restaurantswithin 5 miles
2Attractionswithin 5 miles
Contact
Mangrove Bay, Kolonia, Pohnpei 96941-1597 Federated States of Micronesia
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63Reviews4Q+A11Room tips
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The great - staff was super friendly, picked me up at the airport and took me back and when our flight was delayed, put me up in an available room until departure time. Views are spectacular, bay view with Soeks Rock. On site restaurant had very good sushi and an excellent fish sammy. The good - rooms are serviceable with a big bathroom, ice cold A/C and a nice balcony. The not so good - rooms on the farthest end away from office get almost no wifi signal and the TV did nothing (no cable, just streaming, which didn't work). They need to invest in a wifi extender. Lights are super low wattage meaning the room is dim at best.
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Date of stay: November 2022
Rooms
Cleanliness
Service
Room Tip: If you value wifi, get a room near the office. Ask for second floor for better views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Thanks to Staff.Good housekeeping.Limited availability of rooms.Have to book ahead of time.Airport pick-up&drop off available upon notification.Could do better on amenities.Sushi resto.place limited menu,not open for bfast.Have to order in Arnold's.Only soap(2 small ones) are provided.Coffee(creamer,sugar),hot waterµwave in reception.Hope they clean the microwave properly.Free Kayak usage upon availability.Pohnpei surf club Tour&activities on site.Friendly staff.Amazing view of water.Hope they provide more amenities.Ok price hotel.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from CarolSerepein, Hotel Manager at Mangrove Bay Hotel
Responded Feb 23, 2020
Thank you for your review. Room is limited, so we do recommend booking ahead. We do provide complimentary airport transit services. We ask that you provide flight information so we could do pick up and drop off accordingly. Or do let us know if you do require this service. There are times, that the transit would arrive at the airport and guest won't need it. The soaps that are provided in each rooms are locally made on the island from coconut(copra). It is very good for both skin and hair. We do sell them in the hotel, if guests wish to buy it. It comes in variety of scents. We are trying to do our part in being ECO-friendly here in Pohnpei. We do volunteer clean ups on the island, and the amount of trash(plastics and etc) we gathered from both ocean and land is unbelievable. We will try our best to get more amenities that will be of good use for guests and environmentally friendly also. Thank you for mentioning the microwave. I did spoke with the hotel staffs about that. And will make sure it is properly cleaned everyday. Thank you again for the review and for choosing to stay with us at Mangrove Bay Hotel, we hope to see you again in the future. Caroline C.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I highly recommend staying at the Mangrove Bay Hotel on your trip in Pohnpei for many reasons. They have free shuttle service to and from the airport which is a plus. Upon checking in the front desk (located upstairs) staff members were very helpful with all of my questions and needs (RiRi was awesome!!). The front office is open from 6:00 am to 10:00 pm every day. In the front office they have beer, soda, chips, candies, oatmeal, ramen, and little travel necessities you may need. They have free coffee or tea with hot water and a microwave. (No microwaves are in rooms only the front office). They also have souvenirs you can purchase as well. Also something that I wish I would have known ahead of time which I love and is Eco friendly instead of buying a bunch of water bottles the night before just inform them you would like to purchase for $5.00 a water jug and its a massive water jug that is sure to last you a few days. I highly recommend asking for it upon arrival. The front desk will also call you a taxi which is $1.00 per person for in town rides. There is 24 hour security. OHH! They have bananas hanging at the door of the office and they are free! I didn't know till the last day. The location is right outside of the town and I timed myself walking at a normal pace it took me about 30 minutes to get to the Tourism Center which is in the middle to beginning of town. There is plenty of grocery stores, markets, and places to eat that take about a 10-15 minute walk. I know this was a big debate somewhere in a review or question. The room was amazing! Each room has 2 beds, a TV, a fridge, and silverware, plates, cups, mugs, bowls, and the most amazing view! We did not have our room cleaned the time we were there but im sure the service was good. Beds are comfy!! Wifi is spotty but its still nice to be able to connect. There is a sushi restaurant directly located next to the hotel which is open for lunch and dinner. You can also order Arnold's which is $1.00 delivery fee. Since the sushi place does not serve breakfast you can call Arnold's the day before and have them deliver breakfast to your room at whatever time you choose. Also you can eat Arnold's in the sushi place if you arent a fan of sushi but your group is. The Pohnpei surf club is located downstairs in the hotel. Amazing service there as well. They have a bunch of activities for you to do such as diving, surfing, land tours, or hikes. As well as recommendations to places to shop, eat, and hike. As stated in another review check out is at 11:00 am but I mean come on......if that's the check out time that's the check out time...... You can store your luggage in the office even if you have a late flight the security is able to open the door and get it for you. They also provide 2 kayaks for free use for hotel guests or $10 for non hotel guests where you can kayak to the nearby wrecks and mangroves. I highly recommend this as it is really worth the time. Between the beautiful up-kept hotel, the amazing location and view, and the friendly staff members my time in Pohnpei was well spent. Thank you again!…
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CarolSerepein, Hotel Manager at Mangrove Bay Hotel
Responded Feb 23, 2020
Kaselehlie Lauren, Thank you for the rating and review. Sincere apologies for your room not being cleaned while you were here with us. Already have a talk with the housekeeping staffs regarding this. Will look into the wifi situation and will do our best to make it a lot better for our future guests. Thank you for bringing these to my attention. We look forward to having you with us again in the future. Kalahngan, Caroline C.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Was unfortunate that the hotel was full... chose poorly, regarding where I ended up. However... I cannot say enough about the restaurant and bar. Great staff, clean, well managed, affordable for the copious amount of food you get. It was such a great place to eat and such great food, I ate there 4 times in 6 days and I was staying up in town. Cabs are a dollar, so don't stress on location. The sushi was on point with some of my all time favorite stateside joints. Seriously that good. I was told it was at that level and it did not disappoint. Try special number 5 or the Mountain Roll... lovely. The poke was fantastic, as well. Kudos to the staff.
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Date of stay: October 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CarolSerepein, Hotel Manager at Mangrove Bay Hotel
Responded Feb 23, 2020
Kaselehlie Scott, Thank you so much for rating the Sushi Bar. Will be sure to show this to the staffs at Mangrove Bay Sushi Bar. We would like to have you with us at Mangrove Bay Hotel in the future. Do book in advance. Thank you again for the review and rating. You have a awesome and bless day now, Caroline C.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were lucky to get a room for a week, as I heard often the hotel is completely booked. They took special care of my Mother before I arrived and by the time I did, she was friends with everyone! The owners went above and beyond for us- from restaurant recommendations, to special boat tours tailored to our needs, to knowing just the right person- they were gracious and honest. We did the snorkel trip, and despite the cloudy weather, we all had a wonderful time (and enjoyed the banana bread and fresh coconuts!) The hotel is brand new and ideally located on the Mangroves - perfect for sunrises and sunsets - and watching the boats coming and going from your private balcony. There’s the Mangrove Bay restaurant steps from your door- or numerous restaurants deliver directly to your room! Taxis are about $1 USD to town. Can’t wait to go back!…
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Date of stay: September 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CarolSerepein, Hotel Manager at Mangrove Bay Hotel
Responded Feb 23, 2020
Kaselehlie Sylvia, Thank you so much for the rating and review. Both you and your Mother were such sweethearts! We are happy, you both enjoyed your stay here with us. We hope to see you both again in the future. Thank you again and have a awesome and bless day! Caroline C.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay was good with a great balcony view of the ocean. Beware check out is at 11 am, although we’re used to 12. You’ll get a call around 10:45 asking if you need airport drop off but won’t remind you of the checkout.
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Date of stay: September 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CarolSerepein, Manager at Mangrove Bay Hotel
Responded Oct 1, 2019
Hi David, Thank you for your review. Our check out time could be found on our booking site and with all the other detailed information guest will need to know. And is also sent to guest once booked with us. Do read Hotel's Terms and Conditions prior to booking with us online. Again apologies for the late courtesy call, we do have a new receptionist just done with training that week and helped you on your checkout date. So again apologies for all that. Hope to see you again. Hafa adai and Kaselehlie! Caroline
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a very great stay for a few nights at the Mangrove. Very quiet location with balcony overlooking the water. Was still not very far from the airport. On site restaurant was very good, I enjoyed happy hour daily here watching the sunset and then stayed for dinner.
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Date of stay: February 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CarolSerepein, Manager at Mangrove Bay Hotel
Responded Oct 1, 2019
Thank you for the review and we are glad you enjoyed your stay here with us. Caroline
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff is not as pleasant as they could be... bed not comfortable and the place is isolated. Stay closer to Kolonia and not have to walk up a steep hill to get 'anywhere'. They say a 5 minute walk to town, but its 5 minutes just to reach the main road. I didn't use housekeeping all week and kept my room spotless and yet when time to check out, I realized I had been on the wrong time, due to their clock in the room being incorrect, and failed to check out right at 11 am... reception charged me a late check out fee even after explaining the mistake. I was given 5 minutes to vacate and even though it was closer to 10, I was still charged. Also, hardly anyone around all week, so this must be a way of recouping money... Very tacky and they lost a customer and any referral for $30, which I plan to charge back to my credit card.…
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Date of stay: September 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from CarolSerepein, Front Office Manager at Mangrove Bay Hotel
Responded Sep 2, 2019
Kaselehlie Timothy Bridges, Thank you for taking your time to review us. Yes, Mangrove Bay Hotel is isolated from the busy and noisy street of Kolonia, 5-10 minutes walk to Kolonia and only 2 minutes drive if you catch the taxi. Reception did called and informed you that transit was waiting for you( at that time was 11:30 AM). Our check out time is 11 AM, but receptionist decided to give you sometimes til 11:30 AM. But you did stayed in your room til later then 11:30 AM. Our late check out fee of $30 and time could be found on our booking site. And is also sent via email once guests make booking with us online. Do READ Mangrove Bay Hotel's Term and condition prior to booking online. It's been a busy week for us here, only 2 rooms were vacant for 2 nights and will be busy again all week. It is most unfortunate that we won't be seeing you again. Thank you again and have a wonderful one!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Comfortable Lodging in Pohnpei. Litterally on the water with balconees overlooking the bay surrande by lush and green mountains. Not far from the small city center and with helpful staff. Restarant is next door and breakfast can be ordered and delivered.
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Date of stay: April 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CarolSerepein, Manager at Mangrove Bay Hotel
Responded Apr 22, 2019
Thank you for your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were really looking forward to our stay here but the United Island Hopper didn't land in Chuuk the day we tried to depart there for Pohnpei. Even though it was out of our control, the Mangrove Bay Hotel kept half of our deposit. From what we heard, cancellations are common on the Island Hopper and they must be frustrating for the hotel, but it still felt a little punitive.
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Date of stay: January 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from CarolSerepein, Front Office Manager at Mangrove Bay Hotel
Responded Feb 10, 2019
Kaselehlie Mr or Mrs. Taylor, thank you for taking your time to write us this. As you already know, our cancellation policy is found on the credit card authorization form sent to you through our emails. We only charged you half of one of your rooms, as per our hotel policy, a deposit will be made for both rooms, and both rooms will be charge when anything like this happens. As a small business cancellations and no-shows really do effect our business dearly. That is why we are now working on changing our Reservation and cancellation policy to a NON-REFUNDABLE deposit. Our new policy will be effective as soon as everything is finalized. Kaselehlie and good day now.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LOCATION
Federated States of MicronesiaPohnpeiKolonia
NUMBER OF ROOMS
7
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Claim Your ListingMANGROVE BAY HOTEL - Prices & Reviews (Kolonia, Federated States of Micronesia)
Frequently Asked Questions about Mangrove Bay Hotel
Which popular attractions are close to Mangrove Bay Hotel?
Nearby attractions include Kolonia (0.7 miles) and Protestant Church (1.0 miles).
What are some of the property amenities at Mangrove Bay Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Mangrove Bay Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Mangrove Bay Hotel?
Conveniently located restaurants include Joy Hotel Restaurant, Arnold's Restaurant, and Nett Ramen Cafe Restaurant.
Does Mangrove Bay Hotel have airport transportation?
Yes, Mangrove Bay Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Mangrove Bay Hotel have any great views?
Yes, guests often enjoy the bay view available here.