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This hotel is very dirty. I stayed in the building opposite the office. From the moment I entered the building I could smell dampness and a musky odor. The carpets were filthy throughout. My room had water leaking from the AC vent. The staff changed...More
Response from TPSMLakes, General Manager at TownePlace Suites Miami Airport West/Doral AreaResponded yesterday
Thank you for providing valuable feedback regarding your recent stay. I apologize that we fell short of meeting your expectations. I have shared the comments with our team as
they always strive to improve and provide a comfortable stay for every guest. I hope...More
This place was ok. We walked in the room and I saw a couple small bugs (ants/flies not cockroach) scury under the oven. We were only staying there one night so I didn't bother switching rooms. The rooms could use updating, the bathroom seemed worn...More
Thank Emily C
Response from TPSMLakes, General Manager at TownePlace Suites Miami Airport West/Doral AreaResponded 1 week ago
Thank you for submitting feedback regarding your recent stay. We apologize that we fell short of meeting your expectations. We will review your comments with our team and take the appropriate corrective action. We hope you enjoyed your time in the Miami area....More
The location is very good - there are a lot of fast food stores, casual restaurants, and a Publix. Also it is close enough to the airport.
The hotel is definitely showing signs of wear and tear but it is spacious enough and comfortable. Front...More
Response from TPSMLakes, General Manager at TownePlace Suites Miami Airport West/Doral AreaResponded 3 weeks ago
Thank you for providing valuable feedback from your recent stay. Your comments surrounding noise are being acted upon to reduce future occurrences. We appreciate the kind words surrounding our staff service! We hope you enjoyed the Doral area during your stay.
...but not perfect. Had stayed here in 2012 and was satisfied. For lack of other experiences I chose to come again. I found prices still reasonable and accommodation adequate. Alfredo cheerfully checked us in, nice guy, welcoming - thumbs up!
Cleaning staff is not doing...More
Response from TPSMLakes, General Manager at TownePlace Suites Miami Airport West/Doral AreaResponded August 2, 2017
I apologize that you experienced the issues stated in your comments. I will share the feedback with out team and correct the issues immediately. Thank you for mentioning our welcoming and warm staff. I hope you still enjoyed your time in the Doral area....More
This place is a moldy, smelly mess!!! Don't be fooled by the outside. There are two buildings that face each other. The one where the office is has been undergoing renovation so some of the rooms are ok while others are still bad. We arrived...More
Thank Matt L
Response from TPSMLakes, General Manager at TownePlace Suites Miami Airport West/Doral AreaResponded July 27, 2017
Thank you for the valuable feedback regarding your recent stay. I apologize that we failed to meet your expecations I have shared the comments with our staff as I believe they are very valuable as we continuously strive to improve. I hope you...More
$138 - $267 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Towneplace Suites Miami Airport West / Doral Area Hotel Miami