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Best Western Plus Miami-Doral/Dolphin Mall

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Traveler (232)
Room & Suite (230)
Pool & Beach (37)
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Overview
  • Excellent28%
  • Very good46%
  • Average16%
  • Poor6%
  • Terrible4%
Travelers talk about
“dolphin mall”(54 reviews)
“waffle maker”(6 reviews)
“room was large”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Miami-Doral/Dolphin Mall
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Miami-Doral/Dolphin Mall
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,225)
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516 results
Traveler rating
139
173
105
53
46
Traveler type
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LanguageEnglish
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139
173
105
53
46
Show reviews that mention
All reviewsdolphin mallwaffle makerroom was largecruise shipyogurtan overnight stayfront desk staffcomplimentary breakfastfree shuttlerental carone night staythe breakfast areabwmiamipablocvsalex
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1 - 5 of 516 reviews
Reviewed 2 days ago

I booked this hotel because it had a cheap rate on Expedia and advertised a free shuttle to and from the Miami Airport and also to Dolphin and International Malls. I was not quite sure what to expect because there the hotel had some mixed...More

Thank female17764
Hotel's Favorite
Reviewed 3 weeks ago via mobile

I have to say cudos to all the staff that were so nice and kind. We were supposed to be there by 3pm, but because of a flight delay, we didn’t get to the hotel until 11 pm. The staff still made us feel welcome,...More

Thank Marie M
Response from Luis B, Manager at Best Western Plus Miami-Doral/Dolphin MallResponded 1 week ago

Dear Marie, WOW, WOW and WOWW! We are so excited to read your review! Thank you for choosing to stay with us and for sharing your fantastic comments about our hotel with our future guests. We are so happy to know that you enjoyed your...More

Reviewed 4 days ago via mobile

I stayed at the BWP Doral/ Dolphin in May, it was my second time staying at the hotel. The staff is professional and friend;the rooms are clean; the breakfast was delicious ( tip try to get there before 8 as it can get pretty crowded);...More

Thank Ernest A
Reviewed 2 weeks ago via mobile

I don't think these employees know exactly what "truck parking" is. It is not BOB AND WEAVE around parked cars and curbs, barely missing trees, trying to cut a corner. TRUCK PARKING is being able to pull in or back in SAFELY with straight in/out...More

Thank lovelife2015
Response from Luis B, Manager at Best Western Plus Miami-Doral/Dolphin MallResponded 1 week ago

Dear guest, Thank you for sharing your feedback regarding your recent stay at our property. Your business is very important to us and we value your opinion. By telling us what you liked about your stay and how we can improve, you are helping us...More

Reviewed 3 weeks ago

So they call themselves a green hotel because they don't collect towels and sheets to rewash HOWEVER all room cups are plastic or styrofoam. The breakfast "buffet" is also only plastic or styrofoam, and their shuttle bus runs on a near continuous loop due to...More

Thank James M
Response from Luis B, Manager at Best Western Plus Miami-Doral/Dolphin MallResponded 1 week ago

Dear guest, We thank you for staying with us and we want you to know that we value your feedback. Please note that the plastic plates and cutlery that is available in our breakfast is a brand standard required by Best Western and there is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
$91 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$91 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (232)
Room & Suite (230)
Pool & Beach (37)
Dining (24)
Amenities (37)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Gillian M
November 21, 2017|
AnswerShow all 3 answers
Response from SHIRAZ F | Reviewed this property |
I did not stay in such room Your best bet is to call hotel for info
0
Votes
Nalini D
October 2, 2017|
AnswerShow all 4 answers
Response from Ernest A | Reviewed this property |
The mall timings are 9 am, 11 am, 3pm, and 9pm drops you off near Burlington at Dolphin mall and at the food court at international mall. When you get to the airport call the hotel, they will send the shuttle. Note the hotel... More
2
Votes
Caribbean L
August 15, 2017|
AnswerShow all 3 answers
Response from Ernest A | Reviewed this property |
Yes you can, and there is no cost. In addition, I shipped packages to the hotel before I arrived and received them when I checked in.
2
Votes
Room Tips
"Ask for a glass or non plastic option"
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"If you travel with family choose a lower floor, specialty if you have lots of luges."
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"Quieter rooms on upper floors."
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"Stayed in a king bed room facing the pool on the 4th floor and it was very spacious!"
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