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Aloft Miami Doral

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Aloft Miami Doral
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363 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Lancaster, Pennsylvania
Reviewed January 24, 2016 via mobile

My stay started off by standing at Miami International Airport for 2hrs waiting for the hourly shuttle to arrive. After trying to translate English to the drivers wife/ girlfriend we arrived at our hotel. I thought we were walking into a night club... they had a band playing in the lobby right next to the front desk... this made checking...

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Helpful?
Thank Earl B
Juan Q, General Manager at Aloft Miami Doral, responded to this review

Dear Mr. Berry, I hope this message finds you well. I am completely sadden by your survey and hope that Mrs. Berry shared with you my apology given yesterday morning as well as the compensation we agreed on for you both to enjoy a two night stay anywhere you would like via points issued to your new SPG membership. I...

San Juan, Puerto Rico
Reviewed January 19, 2016 via mobile

Nice small hotel. Has all you need in a small scale. Very centric. Easy access. Rooms are nice and very clean. Very modern. Excellent for a business stay. Service is Ok. Gym is small, but has what you need to avoid missing a day. I would stay here on my next business trip to Miami.

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Helpful?
Thank Orlando_Soto
Juan Q, General Manager at Aloft Miami Doral, responded to this review

Thank yo so much for your review! You noticed everything! Love it!

Reviewed January 18, 2016 via mobile

I stayed there for 2 nights last weekend and had a great time. The service was wonderful, the staff was polite and courteous. It seems like at same time we where the a Colombian soccer was there also. Which created a more exciting atmosphere! I would definitely stay there again.

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Helpful?
Thank Jose L
Juan Q, General Manager at Aloft Miami Doral, responded to this review

It's all about service! Thank you so much for noticing our staff and the great service they provide. I want to meet you next time you come into town. Please ask for me when you arrive on your next trip! Take care!

Sao Paulo, SP
Reviewed January 14, 2016

The hotel is new and clean. Great if you are spending just 1 night to go to the airport (free shuttle)or the the cruises. If you are staying longer you better have a car to go to the beaches, shopping centers, etc.

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Helpful?
Thank jetmovel
Juan Q, General Manager at Aloft Miami Doral, responded to this review

Thank you so much for your amazing review. Happy 2016!

Dunedin, Florida
Reviewed January 12, 2016

After a long journey, the friendly efficient receptionist welcomed us into this contemporary hotel. The entire staff has been well schooled in amazing customer service skills. There is a full bar plus available snacks in the lobby. In the morning you can either eat a buffet or made to order eggs. The rooms are basic but pleasant, and the beds...

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Helpful?
Thank Robin G
Juan Q, General Manager at Aloft Miami Doral, responded to this review

Thank you so much for your review of our hotel. We appreciate that you took the time to share your thoughts and experience. What I appreciate the most about your review is how you recognized our staff and their schooling, we have worked hard to make sure our team has the tools and knowledge needed to succeed and provide great...

Atlanta, Georgia
Reviewed January 2, 2016 via mobile

This is the only bad experience I've ever had with aloft. When I checked in the woman behind the desk (who acknowledged me after her 10 minute conversation with her boyfriend) told me I had to pay $50 to check in. I had to call Starwood to clear this up... The Starwood rep said that was NOT right! The whole...

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Helpful?
Thank Cmcdonald86
Juan Q, General Manager at Aloft Miami Doral, responded to this review

Dear Guest, I hope you're having a great start in 2016. I am extremely sadden by your review. In all honesty we strive to provide the highest quality of service for each guest in each stay. We want everyone to enjoy our facilities and services and find the value behind the price you pay. As I can read one of...

Grand Cayman
Reviewed January 1, 2016 via mobile

Loved the fountain and the fresh spa scent as you enter the hotel's lobby. Loved the interactive elevator floors. Loved the modern feel of the hotel the room and overall feel. Would stay again. Stay were friendly, hotel was decorated nicely.

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Helpful?
Thank Angela W
Juan Q, General Manager at Aloft Miami Doral, responded to this review

Wow! Amazing review thank you!

Reviewed December 26, 2015

In Miami on business 4 to 6 times a year. Have stayed at the co-owned Element next door a couple of times. The Aloft is supposedly the upscale chicer of the two adjoining properties. The Element is better managed, better service, and better perks such as breakfast. The rooms at the Aloft were in my view (based on spending 60%...

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Helpful?
Thank Michael I
Juan Q, General Manager at Aloft Miami Doral, responded to this review

Dear Michael, I hope this message finds you well. I am completely sadden by your survey and cannot help but wonder what went wrong and how my team failed to manage your stay in a proper way. I will make sure to address the issues you mention here and most of all what we care about is making sure you...

New York City, New York
Reviewed December 15, 2015 via mobile

Always like Aloft. Nice big rooms with decent bathrooms, and they welcome pets! This was a last minute thing, got stucked the MIA for the night. Didn't like the hotels in and next to the airport, they were old. So checked HotelTonight App and saw Aloft Doral was available for $129. Since I just needed few hours, so I called...

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Helpful?
Thank VANSTEhospitality
Juan Q, General Manager at Aloft Miami Doral, responded to this review

Thank you so much for commenting your stay on this page. We appreciate it! Looking forward to having you with us once again in the future. Your comments mean a lot to us and that's why I have decided to share it with the team as well as the transportation company which renders services for us. We will make sure...

West Palm Beach, Florida
Reviewed December 11, 2015

Stayed here on business. Was fine for a few nights; room was spacious and laid out ok; internet was fine and free; room/bathroom were clean. But there was a musty odor in the hallway, sort of hinted at dirty laundry which was slightly "off putting." We could hear the baby crying in the next room so not completely soundproof. Asked...

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Helpful?
Thank rochelle m
Juan Q, General Manager at Aloft Miami Doral, responded to this review

Dear Rochelle, Thank you so much for sharing your thoughts and your experience with our hotel. I will make sure to visit our pricing with our managers and to analyze if something can be done in terms of our happy hour. I see your point. Please accept my sincere apologies. Please visit us again in the future and ask for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Aloft Doral hotel makes travel fresh and fun, with bold modern design, bright social spaces and a spirit of adventure - perfect for travelers who want unique experiences. Aloft has a variety of features like grab & go gourmet, a thriving bar scene, free WiFi and a cool concierge - each ideal for today's active lifestyle. At Aloft, energy flows and personalities mingle in free-flowing, no-walls/no-limits space. ... more   less 

Additional Information about Aloft Miami Doral

Address: 3265 NW 107th Ave, Doral, FL 33172-2144
Location: United States > Florida > Doral
Price Range: $141 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Miami Doral 3*
Number of rooms: 145
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Questions & Answers

Here's what travelers have asked, with answers from Aloft Miami Doral staff and other travelers.
7 questions
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Slickville, Pennsylvania
4 months ago
Washington DC, District of Columbia
10 months ago

See all questions (7)

Questions? Get answers from Aloft Miami Doral staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“high floor”
 of 5 bubbles TechIntellect84, Feb 12, 2017 | Read review
“Don't take a room near the ice machine. We were awakened when other guests were getting ice.”
 of 5 bubbles IsabelH329, Feb 7, 2017 | Read review
“There is music on the weekend. Stay far away from that area of the hotel if you want sleep”
 of 5 bubbles Good4u911, Dec 3, 2016 | Read review
“1st floor works best for me. Easy access to parking lot and to walk your pet.”
 of 5 bubbles , Nov 2, 2016 | Read review
“high floor and view to swimming pool”
 of 5 bubbles georgesA4190QX, Oct 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question