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I was disappointed during this stay. Based on the price that I paid, I would have expected faster Wifi and more efficient staff. Check in took 5 minutes after 15 minutes of waiting in line. The housekeeping folks also started to knock on my door...More
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue SouthResponded 1 week ago
Thank you for evaluating your stay and for the feedback. We are sorry for the service issue you experienced while here and regret the inconvenience it caused. We have shared your feedback with my entire team and will use it as a training tool to...More
We stayed there for three weeks. We had infant with us. The stay was good. We were provided all kitchen stuff that was promised.
The front desk was really sweet and helpful.
This particular extended stay did not have any executive suite.
So the biggest...More
Thank Sumana S
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue SouthResponded December 12, 2017
Sumana, thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming...More
My partner and I are in the process of moving for a new job and decided here was closest to where we wanted to look for our new home. I’m currently 7months pregnant , we have two dogs, and my significant other and they where...More
Thank Jessica G
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue SouthResponded 3 weeks ago
Jessica, thank you for staying at Extended Stay America. We are delighted to read you loved our convenient location which was perfect for your needs and that you were impressed by the excellent service provided by our front desk team. We will be sure to...More
We paid $160 a night for this dump. When we first made the reservation I asked if there was an airport shuttle. Was told at certain hours there was. My wife read a review online saying there was no shuttle. Called back and was told...More
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue SouthResponded 4 weeks ago
We apologize for the inconvenience you encountered on arrival. Our brand standards require us to keep the kitchenware available at the front desk rather than leaving them in the suites to ensure its cleanliness, and our team gladly delivers them to your suite. We hope...More
We booked a few weeks out for a 1 night stay before a cruise, this was one of the few hotels available that could sleep 5, wasn't over $400 and was close to the airport. We arrived at 9;45pm and was able to catch the...More
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Doral - 87th Avenue SouthResponded February 5, 2018
Thanks for evaluating your stay. We are happy to read you were benefited with the proximity to the airport and that you liked the service offered by our staff. However, we are sorry you were unhappy with our breakfast offerings and regret the inconvenience caused....More