Had some issues with the ac unit which was leaking.. Requested to have it fixed on three occasions but it was never looked at until we were eventually moved to another room two days later. Front desk ladies were very helpful as well as the...More
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This was the nicest experience. This hotel is extremely clean and the staff members extremely pleasant. I had lost my phone charger and desperately needed to charge my phone to conduct business I had come to Miami . The clerk was so helpful. He searched...More
First night A/C didn't work.Room was at 78 degrees all night long. Mtce unavailable. (They did move us to another room for the second night). Coffee and oatmeal luke warm in morning. Poor breakfast first (Sunday ) morning....better the next day but still lack of...More
We chose to stay at this hotel prior to our family cruise. There were total of 14 of us, all flying into Miami area at different times. We were all able to take the shuttle to the hotel, even those of us who arrived after...More
Stayed two days with friends prior to going on cruise, staff friendly, hot breakfast was great, did not use pool or Wi-Fi. Free shuttle service from airport was confusing if followed the map and waited near door posted was told to meet driver at an...More
"Don't book this hotel.....There are much better Hampton Inns in the Miami area"