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Courtyard Miami Airport West/Doral

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3929 NW 79th Avenue, Doral, FL 33166
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Traveler (137)
Dining (15)
Room & Suite (9)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Miami Airport West/Doral
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 26 hotels in Doral
Location
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Value
GreenLeaders Silver level
Enjoy new heights in an airport hotel at Courtyard by Marriott Miami Airport West/Doral. Our comfortable and convenient MIA Airport hotel offers a perfect Miami, Florida location just moments from the terminals and we offer a complimentary airport shuttle. We're also close to golf courses, beautiful beaches and exciting nightlife.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free airport transportation
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Snack bar
Wine / champagne
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
Spanish
Hotel links
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334Reviews17Q+A33Room tips
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Popular mentions
TheEdgeNYC wrote a review Mar 2020
Whitestone, New York138 contributions27 helpful votes
Our family took a recent cruise out of Miami and stayed the night before at this hotel and it couldn't have worked out better. We did not have the same experience as others may have had with problems with the shuttle. We had 5 people, and after we got our bags, we were picked up in 15 minutes after we called. Check in was easy, staff friendly, rooms clean. One downside is that one member of our party got a room facing the highway and one of the service roads off the highway. This was noisy at times, so they needed to keep the AC running to muffle the highway noise. The other issue was breakfast on Sunday morning. With many other folks also going to the Port of Miami, there was a line for breakfast and the woman behind the breakfast counter could have used another person to help her and to move things along. All in all it's a good hotel for a stop over before a cruise, as it is near the airport and a quick ride to the Port of Miami. For longer stays, request a room not facing the highway.
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Date of stay: March 2020
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Room Tip: Ask for a room not facing the highway
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Response from TeamMarriott, General Manager at Courtyard Miami Airport West/Doral
Responded Mar 18, 2020
Dear TheEdgeNYC, Thank you for including the Courtyard Miami Airport West/Doral in your travel plans and for recommending us to future guests. We are delighted that you enjoyed your pre-cruise stay and that you loved our spotless rooms as well as the convenient shuttle service. However, we wish we had the opportunity to address the noise issue you outlined as we would have done our best to ensure every member of your family had a comfortable night's sleep. We are also grateful for your feedback as we are continually striving to enhance our service delivery. We appreciate your kind recommendation and look forward to the pleasure of welcoming you all back soon. Beata Emmer General Manager
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EvanParty wrote a review Feb 2020
Vancouver, Canada39 contributions9 helpful votes
Stayed here for the past weekend, nice hotel and it’s close to the airport. Nothing really to see around the airport. You pay for what you get. When the next time I come back to Miami will probably stay here again. But it’s nothing special, comfy beds. Thank you!
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from TeamMarriott, General Manager at Courtyard Miami Airport West/Doral
Responded Feb 18, 2020
Dear EvanParty, We are glad you had a pleasant stay at Courtyard Miami Airport West/Doral. It is our pleasure knowing you liked our well-kept property, comfortable beds, and the proximity to the airport. We love that you will come again and look forward to seeing you soon. Beata Emmer General Manager
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Hopman_333 wrote a review Feb 2020
Eagle, Wisconsin189 contributions58 helpful votes
The Good : Desk Staff friendly - Property is clean - Room was clean and updated The Ugly - Shuttle service, called twice no pre-arrival info as to where to go - #23 location out of baggage. The driver will scold you for not being there. On this run he enjoyed running lights. Check in - the shuttle had what appeared to be crew members checking also, the desk was not prepared for the number of people, planning ahead could have lessoned this experience. The Room #148- differed maintenance in the shower mold developed, however clean F&B - no attendant for coffee or other items 8:15 AM - no sale. Good number of choices in this market.
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Date of stay: January 2020
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Response from TeamMarriott, General Manager at Courtyard Miami Airport West/Doral
Responded Feb 1, 2020
Dear Hopman_333, Thank you for joining us during your recent visit to our area. We appreciate you taking the time to share your thoughts about your stay. Our staff strives to deliver attentive service and clean comfortable accommodations for every guest, and it is pleasing to read you felt our front desk was friendly and our property was clean with updated spotless rooms. However, it is disappointing to know you endured shuttle service issues, a long check-in, and problems with your shower and food service, and we apologize for letting you down. Be assured that these problems have been noted, and the respective departmental managers are taking corrective action. Having another opportunity to provide you with the excellent service we are known for is important to us, and we invite you to come back and try us again. It was a pleasure to serve as your host, and we wish you continued safe travels. Beata Emmer General Manager
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Louan M wrote a review Jan 2020
London, United Kingdom18 contributions3 helpful votes
This is a long as the stay has lots of mixed feelings and marks were taken down due to this. I stayed at this hotel on Friday 10th Jan 2020 as a stop over with my family (3 adult daughters, husband and myself). The stay at the hotel did not get off to the best start. My youngest daughter, husband and myself took the earlier flight from London Heathrow to Miami. Upon arrival at the airport, we had to call the hotel to inform them of our arrival. There was no public pay phone so we had to use our UK mobile phone. This cost us approx £15.00 to get through to the hotel and get directions of where to meet the transfer bus. The place to meet your transfer bus is just a few mins walk on the other side of the road as you exit the arrivals terminal. It's all covered so you are protected from the sun, wind or rain (should you experience bad weather whilst there). Be aware, the waiting area does get quite full as everyone is told to wait here and everyone has at least one suitcase, so it is rather crowded. We were told to wait for approx 20 mins as the driver had only just left Miami airport so would have to do a drop off then come back and pick us up. The time was approx 2.30pm. And so we waited, and waited and waited. After watching everyone else come and go at the meeting point, and witnessing the same transfer buses pull up and take their guest to their various hotels, we obviously began to get frustrated. We were lucky enough to meet a Canadian couple who was looking to be picked up by another Courtyard hotel. So he used his phone and called our hotel. They apologised and said they would be on their way. By now, we had waited for over an hour. Needless to say, our new Canadian friends were picked up within 20 mins leaving us standing and continue waiting, and waiting and waiting. After 2 hours of arriving at Miami Airport, we were finally picked up by Jose. Jose explained that he had just come on shift and apologised for us waiting. He was very friendly and gave us lots of advice on things to do in Miami (we were returning to Miami after our cruise). As we had our daughters arriving on the later flight from Heathrow, we told Jose that we did not want them to wait for 2 hours like we did and could he pick them up. He said "yes of course, just let him know when they arrived and he will go and get them". Check in was fine. The reception area was airy and modern. To speak the truth, we were not too bothered by the hotel as we were only going to be staying overnight. We just wanted somewhere inexpensive, large enough to accommodate us and above all else, CLEAN. The hotel did not disappoint us on that front. The Receptionist (Jacob) was friendly and very welcoming. The room was a mini suite. Two queen size beds in the bedroom and a pull out single sofa bed in the living room. Two decent size TVs in both rooms. Balcony that overlooked the swimming pool and area. WARNING:.... Watch out for the palm tree that is growing right outside the building and is the perfect height to whack you in the face when the wind blows and you are enjoying breath of fresh air outside!!! You could hear the road but once the balcony door was closed, you couldn't hear a thing. So it came to 8.30pm and our daughters messaged to say that they had arrived. So we informed the hotel receptionist and Jose. Unfortunately, despite all the pre-arrangements, our daughters were left standing outside waiting for 1.5hrs until they were picked up. I seriously think that the courtyard Miami Airport West/Doral needs to sort out their transfers. After being up since early morning, plus a 10 hour trip to Miami, we were all exhausted and we just wanted to get to our destination. To have to wait for over 1 hour was bad but 90 mins and 2 hours, I frankly think is disgusting. To make things worse, we ordered a pizza and salad but the delivery guy went to another hotel who accepted it. Lucky Jose was still around and at 11pm spoke to the owner of the restuarant in Spanish and he advised us how to get a full refund - yes we did get it. Despite the hotel (Jacob, Jose and the other receptionist on duty) knowing what had happened with our food order and that all other options were closed, they did not even offer us a sandwich or a hot drink. And after being up for over 24 hours (include time difference between UK & USA) by 11.30pm we all fell asleep wherever our heads landed and slept on empty stomachs. The next morning, we had breakfast included. If you are looking to get this and you like Starbucks then you will be fine. But for me and my family who had not eaten a proper meal for 2 days, a Starbuck sandwich and coffee was not going to do it. So we had the basic coffee to go (thats all our allowance would allow) and went to Denny's up the road. After that we felt ready to tackle Miami. We did not staying the hotel that day but explored the area. There isn't anything to really do here. there is a very large and busy road that runs alongside the hotel and a few shops. There is a shopping mall approx 15 mins walk but that opened after 11am on a Saturday and by that time, we wanted to check out and be on our way. Apparently this is the place to be on a Friday and Saturday night. To speak the truth, I could see this but early in the day, it was completely dead. In my view, this is a stop over hotel and nothing more. The room was perfect for us - no problem there. The staff were friendly but....... in terms of hospitality and looking after their guests, they are lacking. They saw how unhappy we were when we arrived after waiting for 2 hours to be picked up and did nothing. They say how unhappy my daughters were when they arrived after waiting for 1.5hrs to be picked up and did nothing. They were with me during the whole pizza-gate matter and trying to get my money back (the pizza manager told me because the pizza had been eaten, even if it was by another person, I wouldn't get my money back!!) - they did nothing to help or ease the situation for me and my family. I was told by Jacob if I wanted a cup of tea, I had to go to the bar and pay - this was midway through having a dispute with the delivery company. So overall, if you are going to stay at this hotel, please make sure that you call them as soon as you land in Miami to give them that extra time to make their way to you while you go through immigration and collect your luggage. Also don't order any pizza online. Do it downstairs in the Reception area so they can confirm any details to the person at the end of the other line (this is particularly important if you do not speak Spanish). And finally unless you are a fan of Starbucks, don't bother with the breakfast. Take an Uber (cost us $5) to Denny's and have a proper breakfast. ** At Denny's we were informed that they are opened 24 hours per day. The hotel team could have told us this and we could have eaten there the night before! - customer service and for this reason, I would not stay here again.
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Date of stay: January 2020
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Response from TeamMarriott, General Manager at Courtyard Miami Airport West/Doral
Responded Jan 30, 2020
Dear Louan M, Thank you for choosing to stay with us after your cruise. We appreciate you taking the time to share a detailed review of your experience with us. It was deeply disappointing to read and know that we failed to deliver the seamless hospitality we are known for and we were not attentive to your needs. It is never our intent to disappoint our guests, and we apologize for your profoundly unsatisfactory experience. The proper action will be taken with everyone on our team to ensure we are better poised to serve our future guests, as we want our dedication to our guests to show in everything that we do. Thank you again for your candid feedback, we have genuinely taken your insights to heart. It was our pleasure to host you, and we hope that you will consider us again when your travels bring you back to our area. Beata Emmer General Manager
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774judye wrote a review Jan 2020
Bedford, Texas9 contributions
Waited 45 minutes for shuttle at airport-called 3 times and repeatedly said the shuttle was just there but on its way again. It was not but did see 3 Marriott hotel shuttles, element and aloft meanwhile in same time frame. Also this hotel shows in Marriott website “free breakfast” search filter but no such thing. Muffin and coffee will cost $ 9.50 We will stay elsewhere next time.
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from TeamMarriott, General Manager at Courtyard Miami Airport West/Doral
Responded Jan 18, 2020
Dear 774judye, Thank you for choosing our hotel. We appreciate you taking the time to evaluate the time you spent with us. We are genuinely sorry your stay was not the seamless experience that we strive to provide. Your feedback regarding our shuttle service has been shared with our team to make sure similar missteps do not reoccur, and we are better poised to properly serve our guests going forward. We are disheartened to know that you feel our website miscommunicated information to you regarding free breakfast. Please know that even though the filter shows us under the free breakfast, it is the rate description and rate details that lets you know exactly what is included in your rate. If you specifically are looking for rates that include breakfast, you can click on the Deals and Packages tab to see the best results. Be assured that we will continue to work hard to improve our guest experience, and we would be honored to have you stay with us again so you can experience a Florida getaway as it was meant to be. Thank you again; we wish you continued safe travels. Beata Emmer General Manager
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PRICE RANGE
$92 - $186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott miami airport west/doral hotel miami, courtyard miami airport west, miami courtyard, miami marriott
LOCATION
United StatesFloridaDoral
NUMBER OF ROOMS
145
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Frequently Asked Questions about Courtyard Miami Airport West/Doral
Which popular attractions are close to Courtyard Miami Airport West/Doral?
Nearby attractions include CityPlace Doral (0.5 miles), Kings Dining & Entertainment (0.5 miles), and Miami Improv Comedy Club and Dinner Theater (0.5 miles).
What are some of the property amenities at Courtyard Miami Airport West/Doral?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Courtyard Miami Airport West/Doral?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Miami Airport West/Doral?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard Miami Airport West/Doral?
Conveniently located restaurants include El Pollo Inka Miami, Famous Dave's Doral, and Miyako Doral Japanese Restaurant.
Are there opportunities to exercise at Courtyard Miami Airport West/Doral?
Yes, guests have access to a pool and a fitness center during their stay.
Does Courtyard Miami Airport West/Doral have an airport shuttle?
Yes, Courtyard Miami Airport West/Doral offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Courtyard Miami Airport West/Doral located near the city center?
Yes, it is 0.9 miles away from the center of Doral.
Are any cleaning services offered at Courtyard Miami Airport West/Doral?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Miami Airport West/Doral offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Courtyard Miami Airport West/Doral?
Many travelers enjoy visiting Alhambra Water Tower (4.6 miles) and Curtiss Mansion (2.6 miles).