We have stayed at this hotel a few times, but not for a couple of years. Things have changed with the addition of a bistro cafe/bar in the lobby. I missed the coffee pots that you used to be able to help yourself too though. Our check-in was easy and hassle free. Eduardo was on…
The hotel is very nice and in close proximity to the mall with many restaurants and stores. My room was clean and comfortable and spacious. However, I was checked in by the most helpful, energetic, totally awesome Edwardo. He knows the true meaning of customer service because it…
Room was excellent, very comfortable, everything clean and tidy. Service exceptional, everyone was really nice. It is located very well, you can go shopping to dolphin mall walking, very central if you are first visiting miami. Ammenities are awesome and breakfast is good
The guy behind the desk is always upbeat even at 2am in the morning He has been their for many years and he is outstanding The bar serves great breakfast and evening meals and the location in Dolphin Mall car park is great
Stayed here with family for two nights before flying back to the UK. Located across the car park from the very good Dolphin mall. Check in was a breeze and we got 4 pm late check outs and no extra charge which was great. Staff friendly and attentive. Small pool area but…
"Central place to stay, very nice if you are first visting miami."
"Get a higher floor room"
"avoid a room over the front sliding door, solved by Eduardo!"
"Request the lake/pool view, beautiful sunsets"
"We had pool view rooms so I would recommend that if possible."