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Stayed here one night for business. Good bedroom, big enough desk to work at, the usual very comfortable premier inn bed. Busy restaurant. Pizza was not great. Breakfast excellent, lots of hot and cold options. Good service throughout from reception to the bar/restaurant. Surprised they...More
1 Thank sophia27
Response from Daksh T, General Manager at Premier Inn Sunbury - Kempton ParkResponded June 8, 2016
Thank you for writing a review and posting on Tripadvisor. I am delighted to read that we lived up to our usual high standards in customer service and clean bedrooms. All your comments are very well received and encourage us to do even better during...More
Room not clean, bathroom smelled of stale urine. Told staff nothing done. Hotel generally had a musty smell. Location ok. Room not made up properly following sleep. Not like other premier inns I have stayed inMore
Review collected in partnership with premierinn.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from WhitbreadHotels, Online Customer Services at Premier Inn Sunbury - Kempton ParkResponded March 23, 2016
Thank you for taking the time to review your stay at our hotel.
At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short...More
The usual premier inn experience, well kept modern hotel ideal for stopping through while on business. I stayed one night and made use of the onsite car park. This costs an extra £5 for 24 hours but this didn't seem unreasonable as it is a...More
With Premier Inn you know what to expect and the accommodation at this locaton is very good. The decor and furniture was quote modern and room well kept. There was a problem with the access card for the room but the receptionist on duty was...More
We have stayed at the Sunbury premier inn on a number of occasions, most recently before morning flights out of Heathrow. The hotel is less than a 15 minute drive from terminal 4 so is ideally located. The rooms are clean and comfortable. All the...More
$62 - $114 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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Response from Nickh1969 | Reviewed this property |
Hi I can only assume there is disabled parking but the car park is very tight to navigate if a large vehicle , as for booking the floor I would ring them , they are friendly and am sure will help on all your queries . Good... More
Hi I can only assume there is disabled parking but the car park is very tight to navigate if a large vehicle , as for booking the floor I would ring them , they are friendly and am sure will help on all your queries . Good luck . Nick