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Aston Jayapura Hotel and Convention Center

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Aston Jayapura Hotel and Convention Center
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74 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Bandung, Indonesia
Level Contributor
180 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 stars Reviewed June 8, 2016

I stayed in this hotel because I would give a seminar in hotel ballroom. I’d rather stay in a better hotel if I had a choice. They said this is 4-star hotel, but I can assure you that it isn’t. I stayed in room 1015, and the room was gloomy, with old furniture, broken and dirty carpets. I really think... More 

Helpful?
Thank Indra M
Jakarta, Indonesia
1 review
1 of 5 stars Reviewed May 16, 2016

My booking through traveloka two nights and extended to six nights.... I do not feel like in a 4 star hotel.. very bad service... breakfast is not tasty. I wake up at 8:45, when grab a drink, all the food already in the clear.. whirpool so bad..

Helpful?
Thank jodiets

Travelers are raving about these Jayapura hotels

Jakarta, Indonesia
Level Contributor
113 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 29, 2016

Aston Jayapura can be a better option than the other hotel in the same class in the city. Simply because the service is better, staff were more efficient during check-in, check-out and when handling queries. Breakfast selections were limited but still satisfactory. If you are catching an early flight, they will make the effort to make you a breakfast box... More 

Helpful?
Thank Fluffyplo
GM-AJHCC, General Manager at Aston Jayapura Hotel and Convention Center, responded to this review

Thank you very much for your stay with Aston Hotel Jayapura Im appreciate for your choose our hotel and we will give the best service with our guest and regarding for the type of room we have superior room all that type no window next time if you want to visit again can you upgrade to deluxe room you can... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 4, 2016 via mobile

4 star hotel but the service I may say it is not good. After check in and the room has been prepared for the new guest, the big and small towels were not available in the room. Can you imagine that ? Prepare the room without ensuring the equipments are not there. Phewwww. Another terrible thing is no communication between... More 

Helpful?
Thank Hindra S
GM-AJHCC, General Manager at Aston Jayapura Hotel and Convention Center, responded to this review

I am grateful to Mr. Hindra for the opportunity to be able to come and stay at Aston Jayapura regarding for small towel ( Hand towel) issue we simply are not available in the bathroom only when guests request us surely love we give. To check out the next issue of the Front Office Manager who will provide training back... More 

Jakarta, Indonesia
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 1, 2016 via mobile

There are two hotels in this city of top caliber and this is one of the two. I was surprised to know that my booking over the phone didn't come up at check-in, which is generally speaking quite shocking. Yet they were able to accomodate me with a room to my phone-quoted price despite being regarded as a walk-in guest.... More 

Helpful?
Thank TamuHonorer
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 14, 2015 via mobile

Average service for 4 stars hotel, very good. When we stayed here the light is off,that's why the spare charged light on the wall. But the swimming pool, should say whirlpool not swimming pool. and when we stayed here the pool is can not used :( Breakfast so far good. Just need improve for the service i get not very... More 

Helpful?
Thank Febriani R
London, United Kingdom
Level Contributor
282 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed December 14, 2015 via mobile

Hotel in good location close to port & restaurants.1 hour transfer from airport.Checked in early & got a room upgrade.wifi is free.room is ok size with aircon & tv but bathroom small.restaurant serves buffet breakfast & lunch/dinner.had early check out @ 0600 but very difficult to get a taxi(40 mins wait).

Helpful?
Thank Michael D
New Ireland
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

I've stayed here a couple times. The cheapest rooms are interior, with no windows. Avoid them--terribly claustrophobic. The upper harbour side rooms have great views, but avoid floor 10. On Sunday's there's a noisy Pentecostal church upstairs with bad music and lots of shouting. The best thing is the location, right in the centre and close to markets. It hasn't... More 

Helpful?
Thank Nipsco
GM-AJHCC, General Manager at Aston Jayapura Hotel and Convention Center, responded to this review

Dear Mr. Nipsco Warm regards from Aston Jayapura Hotel&Convention Center......... Firstly, We would like to send our grateful due to your stay at Aston Jayapura Hotel&Convention Center. Secondly, We are taking appreciation for Your attention to the condition of our facility, and by the name of Management of Aston Jayapura Hotel & Convention Center, we would like to send apologizes... More 

Bandung, Indonesia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 10, 2015 via mobile

I was very UPSET AND ANNOYING to received 3 times phone calls..2 times from your hotel and one from a cellphone which has accused me that I brought black suitcase from someone else. " IBU TOLONG KEMBALIKAN KOPER HITAM". It's your employee mistaken why your other employees blamed me till 3 times calls( THREE TIMES). I have never brought anybody... More 

Helpful?
2 Thank Dwi M
GM-AJHCC, Front Office Manager at Aston Jayapura Hotel and Convention Center, responded to this review

Dear Ibu Dwi M. , "Warmest Greeting from Aston Jayapura Hotel & Convention Center" First of all,Thank you for sharing your feedback on your recent visit to Aston Jayapura. We have taken note on your feedback and we do apologize for in convenience experience that you have during your stay at Aston Jayapura. We will be more frequent training to... More 

Dortmund, Germany
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 21, 2015

- Breakfast so so - Rooms are very good and clean - Pool was terrible, looked dirty - Dinner buffet was ok - Hotel is close to the police (cause of surat jalan paper) - Service was ok - Free wifi included

Helpful?
Thank rhomomit
GM-AJHCC, Front Office Manager at Aston Jayapura Hotel and Convention Center, responded to this review

Dear Mr.Rhomomit Warm regards from Aston Jayapura Hotel&Convention Center......... Firstly, We would like to send our grateful due to your stay at Aston Jayapura Hotel&Convention Center. Secondly, We are taking appreciation for Your attention to the condition of our facility, and by the name of Management of Aston Jayapura Hotel & Convention Center, we would like to send apologizes for... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy a striking hotel that combines exceptional service with attention to detail. The delightful Aston Jayapura Hotel and Convention Center is the city's leading hotel offering an unmatched range of facilities such as 102 modern guest rooms and suites, extensive convention facilities, a gym with sauna and steam room, cafe, lounge, live entertainment, karaoke rooms and Jayapura's leading restaurant - the accolade winning bistro. ... more   less 

Additional Information about Aston Jayapura Hotel and Convention Center

Address: Jln. Percetakan III 50- 58, Jayapura 99111, Indonesia
Location: Indonesia > Papua > Jayapura
Price Range: $55 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aston Jayapura Hotel and Convention Center 3.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Aston Jayapura Hotel Jayapura
Aston Jayapura Hotel And Convention Center Papua
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