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Swiss-Belhotel Silae Palu

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Swiss-Belhotel Silae Palu
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90 Reviews from our TripAdvisor Community

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Showing 53: English reviews
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Reviewed 1 week ago via mobile

We spent to weekends in this hotel and during both of the times we had a really good time. During our second stay at the hotel, we experienced that the room smelled of mold, when we complained to the staff they were very accommodating and offered us a new room. We were moved to a new and very nice room...

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Thank evedan
Jakarta, Indonesia
Reviewed December 16, 2016

I recommend you to choose room facing sea because you can see the beautiful Palu bay. One of the hotel resto where guest take breakfast have partly open air area. Overall hotel condition and service is good. Food quality is average. The only disappointment I experienced was dispite my group stayed 13 room-nights, the hotel officer refused my request for...

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2Thank Rahman_Priyono
Guntoro P, General Manager at Swiss-Belhotel Silae Palu, responded to this review

Dear Mr. Rahman Priyono Warmest greetings from Swiss-Belhotel Silae Palu ! We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Palu. We do hope that you enjoyed your visit our property it was truly a pleasure for us to serve you. If there anything we...

Jakarta
Reviewed November 28, 2016 via mobile

This is my first stay at this hotel.. the view was amazing.. the location is great.. at night some local restaurants open within walking distance.. At the time I checked in my room smelt smoke although it was the non smoking room. The staff politely help me with the room refresher.. the view from restaurant was great.. I might stay...

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Helpful?
Thank Johan11October
Guntoro P, General Manager at Swiss-Belhotel Silae Palu, responded to this review

Dear Mr. Johan Warmest Greeting from Swiss-Belhotel Silae Palu, We would like to convey our sincere appreciation and gratitude for your support in staying and sharing your experience to us. We do hope that you enjoyed your visit to our property as it was truly a pleasure to welcome you. If there is anything we can do on your next...

Jakarta, Indonesia
Reviewed September 18, 2016

The hotel is located at the beachfront, close to the Mercure. Rooms are very nice. Breakfast, however, was disappointing for a Swissbel (whereas I left Mercure too early to have breakfast there). In-house dining was cheaper than Mercure and I liked it more.

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Helpful?
Thank Juninho2
Guntoro P, General Manager at Swiss-Belhotel Silae Palu, responded to this review

Dear Mr. Dirk. L. Greeting from Swiss-Belhotel Silae Palu, On behalf of management, we would like to convey our sincere appreciation and gratitude for your support in staying with us. We do hope that you enjoyed your stay to our property as it was truly a pleasure for us to welcome you. If there is anything we could do for...

Reviewed September 16, 2016 via mobile

Food size rooms with all the comforts you could ask for. Top notch bathroom that is kept spotlessly clean, like the rest of the hotel. The swimming pool is an excellent end to a day of checking the Palu sites. The staff are very friendly and go out of their way to serve you quickly and efficiently. The restaurant does...

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Helpful?
Thank Amos J
Guntoro P, General Manager at Swiss-Belhotel Silae Palu, responded to this review

Dear Mr.Amos Greeting from Swiss-Belhotel Silae Palu, We would like to convey our sincere appreciation and gratitude for your support in visiting and sharing your experience and knowledge to us. We do hope that you enjoyed your visit to our property as it was truly a pleasure to welcome you. If there is anything we can do on your next...

Reviewed July 12, 2016 via mobile

Swiss bel is hands down the best hotel in palu. The location is great, right facing the tomini bay. It is quite far from the airport, but there's no traffic jam in palu so anywhere is reachable in 30 mins. The room is clean, the service is great. the pool is good and open from 0600-2200, so it is suitable...

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Thank lasiaf34
Guntoro P, General Manager at Swiss-Belhotel Silae Palu, responded to this review

Dear Value Guest Greeting from Swiss-Belhotel Silae Palu, On behalf of management, we would like to convey our sincere appreciation and gratitude for your support in staying with us. We do hope that you enjoyed your stay to our property as it was truly a pleasure for us to welcome you. If there anything we could do for you on...

Jakarta, Indonesia
Reviewed June 21, 2016

This is the best hotel ive stayed in Palu. Prices have gone way up since it was first built so nowadays i just stay at mercure. Other than the price this hotel is great. Good food and service all around.

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Thank GlennSutrisno
Guntoro P, Manajer Umum at Swiss-Belhotel Silae Palu, responded to this review

Dear Mr. Glenn Sutrisno Greeting from Swiss-Belhotel Silae Palu, We would like to convey our sincere appreciation and gratitude for your support in sharing your experience to us. We do hope that you enjoyed your visit to our property as it was truly a pleasure to welcome you. If there is anything we can do on your next visit to...

Reviewed June 17, 2016 via mobile

With a gorgeous view and a clean comfortable room I am pretty much satisfied. This hotel has exactly that! Although the staff is extremely friendly, it would be very beneficial to put them through a thorough english course. I could make myself clear most of the times to them about what I wanted, but they mis understood plenty of times...

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Helpful?
Thank Mike V
Guntoro P, General Manager at Swiss-Belhotel Silae Palu, responded to this review

Dear Mr. Mike V Greeting from Swiss-Belhotel Silae Palu, We would like to convey our sincere appreciation and gratitude for your support in staying with us. We do hope that you enjoyed your stay to our property as it was truly a pleasure for us to welcome you. If there is anything we could do for you on your next...

Yogyakarta, Indonesia
Reviewed June 7, 2016 via mobile

The hotel has a great panoramic view from the room and some of areas. There is shopping mall people called "pgm" but the hotel too far from airport , need 1/2 hours. Room Toilet is little bit dirty, breakfast fair variety food, staff is quite good. But overall service is fair

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Thank SLFB09
Guntoro P, General Manager at Swiss-Belhotel Silae Palu, responded to this review

Dear Value Guest Greeting from Swiss-Belhotel Silae Palu, On behalf of management, we would like to convey our sincere appreciation and gratitude for your support in staying with us. We do hope that you enjoyed your stay to our property as it was truly a pleasure for us to welcome you. If there is anything we could do for you...

Reviewed April 14, 2016

The hotel are not too far from the airport, Best sea view of all room type, cannot use wifi because all of password are wrong!! great swimming pool and free breakfast, car rent at hotel are expensive,

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1Thank Saroch C
Guntoro P, Manajer Umum at Swiss-Belhotel Silae Palu, responded to this review

Dear Mr. Saroch C Warmest Greeting from Swiss-Belhotel Silae Palu, We would like to convey our sincere appreciation and gratitude for your support in visiting and sharing your experience to us. We do hope that you enjoyed your visit to our property as it was truly a pleasure to welcome you. If there is anything we can do on your...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Laundry Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
A business hotel with the ambience of a resort, Swiss-Belhotel Silae Palu blend the comforts of modern accommodation with the beauty of our natural surroundings: the gorgeous Palu Bay. Situated in the central business district of Palu, we are merely 20 minutes from the Mutiara Airport and ten minutes from the city centre.We boast of 53 sleekly-designed hotel rooms and 27 villas with a private garage. The hotel rooms overlook the breathtaking Palu bay, a popular venue for windsurfing. ... more   less 

Additional Information about Swiss-Belhotel Silae Palu

Address: Jln. Malonda 12 | Silae Palu, Palu 94227, Indonesia
Location: Indonesia > Sulawesi > Central Sulawesi > Palu
Price Range: $47 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Belhotel Silae Palu 4*
Number of rooms: 126
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Questions & Answers

Questions? Get answers from Swiss-Belhotel Silae Palu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing Palu bay”
Rahman_Priyono, Dec 16, 2016 | Read review
“every room are sea view”
sarochc, Apr 14, 2016 | Read review
“Superior room facing the sea for the winner!”
an69a, Nov 22, 2015 | Read review
“choose rooms at level 5 for the view.”
Ubai8, Sep 22, 2015 | Read review
“get the seaview room in the first floor”
  • view from room
  • view from room
fransisn, Apr 29, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question