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Hans Merensky Hotel & Spa

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78 Reviews from our TripAdvisor Community

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Showing 70: English reviews
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Reviewed 1 week ago NEWvia mobile

We stay here for work and can't complain staff always happy rooms always cleaned perfectly and beers are always cold... great place see heaps of wild life from just outside your door step. Golf course is good surrounded by jungles and lakes !!

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Helpful?
Thank Gill L
Management response:

Thank you very much for the good review of Hans Merensky Hotel & Spa. Much appreciated. Our mission is to keep our guests happy.

Phalaborwa, South Africa
Reviewed 1 week ago

I would like to thank all the Hans Merensky staff for a warm welcome and a great stay. The self-contained units are excellent, with beautiful sweeping views of the golf course and lush gardens. Rooms are open plan and provides plenty of space. Hotel infrastructure has all the creature comforts you need with an amazing African theme. Would highly recommend.

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Helpful?
Thank reedmarkstephen
Management response:

We are striving to keep our guests happy. So glad you enjoy your stay with us.

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

We Have been staying here for over a month, and have noticed quite a bit of actively around the hotel and Spa, staff always seem busy, gardening, cleaning. The grounds around the Resort are always being attended too, which makes for a lovely surroundings. All the staff that we have personally dealt with have been extremely helpfully, and will go...

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Helpful?
Thank A TripAdvisor Member
Management response:

Thank you very much for the positive feedback. Positive comments like this just motivate us to work harder and to make this the top destination in South Africa.

Perth, Australia
Reviewed 1 week ago via mobile

I stayed at Hans Merensky and absolutely loved it. The rooms are beautiful and the staff are so friendly and helpful. I will be staying here in the future. For all people thinking about staying do it you won't be disappointed!

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Helpful?
Thank Kyrhgdser
Management response:

Thank you for your posting. It is heart warming to know that your guests are happy at all times.

Reviewed 1 week ago via mobile

Wonderful time stayed in the chalets. Great service and clean setup all round. The place is peaceful and tranquil with an amazing bush experience. Waking up to the wild animals on the golf course was a once in a lifetime experience

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Helpful?
Thank Sibusiso M
Management response:

Thank you for the positive comment. We became the proud owners of a new born giraffe about a week ago and it is so nice walking on your rounds and see how shy he/she still is. In another week or so she will also be on the golf course with her mom. Glad you enjoyed your stay with us. Here...

Johannesburg, South Africa
Reviewed 2 weeks ago

We stayed in the self catering chalets for 16 days, but also had breakfast at the hotel diner every morning. They say the staff determine what people will say, very true, the staff made us felt at home and the chef makes for a mouth watering breakfast. The pool water was at a very pleasant temperature and clean. The pool...

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Helpful?
Thank azylstra
Marsa Alam, Egypt
Reviewed 3 weeks ago via mobile

Staff were lovely , parts of the hotel need TLC, the swimming pool near the bar was very unclean, and not fit to swim in very disappointed. Spa was nice however they have a beautiful area outside with a pool, once again wasn't not fit to swim in, it had thick green mould around the steps that come out of...

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Helpful?
Thank PREZ2013
Management response:

Thank you for your feedback. Your comments just motivate us to work harder to make our guests feel welcome and that they enjoyed their stay with us without any complaints. I do hope that you will come back and that you will enjoy it the next time.

New York City, New York
Reviewed 4 weeks ago

We stayed at two chalets through a luxurious time share. The Hotel does not allow guests from the timeshare to tee off, or use hotel facilities. Currently, there is a golfing ban on time share visitors- with an ongoing dispute with the hotel. The grounds and hotel are disappointing. There is no exercise facility - and that has not changed...

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Helpful?
Thank rika65
Edenvale, South Africa
Reviewed February 14, 2017

The dining room staff were very friendly. I saw little cockroaches running around the room. I phoned the front desk clerk for insecticide spray, after about fifteen minutes of waiting I walked to the receptionist. Only when I sat down and said I was going to wait, was I given the insecticide. The cell phone signal is poor to nothing,...

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1Thank Garnet2015
Nottinghamshire, United Kingdom
Reviewed January 26, 2017

My wife and I stayed for 4 nights and could quite easily have extended this if time had allowed. Our room was first class looking onto the extremely picturesque and testing golf course. However, the stars of the show were the staff members that we came into contact with who were nothing short of exceptional in the way they cared...

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Helpful?
1Thank Ranger-Ravenshead
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
In your room
  • Air Conditioning
Services
  • Free Parking

Additional Information about Hans Merensky Hotel & Spa

Address: 3 Copper Street, Phalaborwa 1390, South Africa
Location: South Africa > Limpopo Province > Phalaborwa
Price Range: $51 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hans Merensky Hotel & Spa 4*
Number of rooms: 143
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Questions & Answers

Here's what travelers have asked, with answers from Hans Merensky Hotel & Spa staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Highly recommend the self-contained units”
reedmarkstephen, 1 week ago | Read review
“Choose another place to stay.”
rika65, 4 weeks ago | Read review
“Overlooking the golf course, but a distance from the dining room.”
Garnet2015, Feb 14, 2017 | Read review
“Go to another hotel.”
Peace7747, Feb 5, 2016 | Read review
“Try and secure a room overlooking the golf course, otherwise - no view.”
Garnet2015, Dec 29, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question