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Hotel Baseraa

9-1-167/168, Sarojini Devi Road | Near Secunderabad Clock Tower, Secunderabad 3, India
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Hotel Baseraa
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91 Reviews from our TripAdvisor Community

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Ernakulam, India
1 review
4 of 5 stars Reviewed 2 weeks ago

Very Good ambiance, friendly staff, Nice food ( buffet break fast & Dinner ) A perfect blend of modernity and tradition. Each of them meticulously designed for luxury and comfort. The rooms are imbued with character and individually complete with polished floors, The suites have luxurious living luxury of the spacious suite & exotic decor. There is also an aesthetically... More 

Review collected in partnership with this hotel

Helpful?
Thank SureshOA
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear mR. sURESH, I would like to thank you for your recent visit to Hotel Baseraa. It was truly a pleasure to serve you. We are happy that the accommodations and service were to your liking, as complete satisfaction is our goal at Hotel Baseraa. We would love to have the pleasure of seeing you as a regular guest. We... More 

Hyderabad, India
1 review
5 of 5 stars Reviewed 3 weeks ago

Good experience staying at Hotel Baseera in Secunderabad. I booked Deluxe rooms for 2 days and they upgraded me into Super Deluxe room. Rooms are very neat and clean. They provided complementary breakfast it is also good.

Review collected in partnership with Cleartrip

Helpful?
Thank 974rameshb
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Mr. Ramesh, Seasons Greetings from Ohri's Hotel Baseraa! I would like to thank you for your recent visit to Hotel Baseraa. It was truly a pleasure to serve you. We are happy that the accommodations and service were to your liking, as complete satisfaction is our goal at Hotel Baseraa. We would love to have the pleasure of seeing... More 

Norrköping
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 4, 2016

This is a nice hotel, but it took really long time to get room service. We asked several times for the wifi ticket, but eventually we had to go down and get it ourselves. We also had to ask several times for an adapter and teacups. The solution for internet access was very complicated, and you can only use on... More 

Helpful?
Thank EVA_L_S
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Eva, Seasons Greetings from Ohri's Hotel Baseraa! I would like to thank you for your recent visit to Ohri's Hotel Baseraa. It was truly a pleasure to serve you. We are glad that You liked our friendly and hospitable nature of our staff as well as the Breakfast Spreads at Pickles--The Coffee Shop. We are sorry that you had... More 

Karimnagar, India
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed January 2, 2016

Only plus point is its location. It is near to Secunderabad Railway staion and JBS. Hotel is very old. Rooms are not good. Service of Restaurant people is very poor. Quality of food is not upto the value. Overall experience is bad.

Helpful?
Thank kckumar
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear KCKumar; Seasons Greetings from Hotel Baseraa! On behalf of “Ohri’s Hotel Baseraa”, please accept my apology for your recent unpleasant stay at the Hotel Baseraa. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We take every complaint seriously and work upon that immediately. We... More 

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Chennai (Madras), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 14, 2015

Hotel is definately not value for money. There is very little restaurant space for complimentory breakfst. I had been there for holiday with family for 4 days but out of 4 days 3 days I have to waite for table space.There is no enough staff to serve restaurant croud at the time of B/F. There is a disco pub in... More 

Helpful?
1 Thank Sarang676
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Mr. Sarang, On behalf of “Ohri’s Hotel Baseraa”, please accept my apology for your unpleasant stay at the Hotel Baseraa recently. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We take every complaint seriously and work upon that immediately. We hope you will see... More 

Kolkata (Calcutta), India
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed December 3, 2015

Though it was my home town a decade back, i frequently visit Hyderabad for official work. This time I chose this hotel just to have a change. Rooms are not maintained are supposed to be have been. Windows are not sealed properly and lot of road traffic sound disturbs your sleep. Choose room not to be on road facing. Central... More 

Helpful?
Thank ShyamAgarwalKolkata
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Mr. Shyam Agarwal, On behalf of “Ohri’s Hotel Baseraa”, I thank You for your recent stay at the Hotel Baseraa and giving us your valuable feedback. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We take every complaint seriously and work upon that immediately.... More 

Pune, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 20, 2015

we stayed in Basera during diwali. quick check-in with best room option offered by reception. Nice big room with 2 double beds. Good for a family say. Bathroom with bathtub. But shower did not work ever after complaint. otherwise good housekeeping. Enjoyable complimentary buffet breakfast but limited spread. Location of the hotel is away from hyderabad tourist places but fairly... More 

Review collected in partnership with Cleartrip

Helpful?
1 Thank Aniruddha73
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Anirudha, I would like to thank you for your recent visit to Hotel Baseraa. It was truly a pleasure to serve you. We are happy that the accommodations and service were to your liking, as complete satisfaction is our goal at Hotel Baseraa. We would love to have the pleasure of seeing you as a regular guest. We are... More 

hyderabad
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 16, 2015 via mobile

I had been for business deal dinner, good ambience, gazal singer singing good & known gazals, as its a veg & non veg resturant so generally i avoid visiting, but came to know from different persons about food quality made up my mind & went for trial. My experience was superb & quality of food was good, can make &... More 

Helpful?
Thank nayancgandhi
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Mr. Nayan, Seasons Greetings from Ohri's Hotel Baseraa! Thank You so much for visiting Ohri's Hotel Baseraa, Secunderabad. Providing our guests excellent hospitality experience our reason to be and we are happy that You had an excellent experience with us. We look forward to welcoming You in your next visit and assure You of our best services and fullest... More 

London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 3, 2015

A decent stay in Hyderabad. The hotel is good for business travelling, and in a good location. It was very easy to locate the hotel, and all cab drivers knows about the place. The room was really big with Good Sized Bed, Sofa and Table, Big Wardrobe and Tv. The toilet although was big but not clean enough. Since the... More 

Helpful?
Thank RKundu
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear RKundu, Seasons Greetings from Ohri's Hotel Baseraa! Thank You so much for choosing to stay at Ohri's Hotel Baseraa, Secunderabad. Providing our guests excellent stay experience our reason to be and we are happy that You had a nice stay with us. We are probably the oldest hotel in the twin cities of Hyderabad & Secunderabad and have been... More 

Hyderabad
1 review
5 of 5 stars Reviewed October 2, 2015

Excellent place and what I liked the most is the Live ghazals. Place is very well maintained with subtle interiors. Service was prompt with suggestions about food. Food was also not very expensive. Overall experience was good.

Review collected in partnership with this hotel

Helpful?
Thank 107chaitanya
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Mr. Chaitanya, I would like to thank you for your recent visit to Hotel Baseraa. It was truly a pleasure to serve you. We are glad that the accommodations, food and service were to your liking, as complete satisfaction is our goal at Hotel Baseraa. We would love to have the pleasure of seeing you as a regular guest.... More 

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