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Hotel Baseraa

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Hotel Baseraa
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117 Reviews from our TripAdvisor Community

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Showing 117: English reviews
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We r at this hotel now.service is excellent n staff very help.food is also gud.though we had a problem of noise on 1floor.but they shifted us immedtely ,once rooms were vacant...on the whole ,enjoying our stay..it's worth money spent.

Helpful?
Thank fathimarr
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Guest, I would like to thank you for your recent visit to Hotel Baseraa. It was truly a pleasure to serve you. We are glad that the accommodations and service were to your liking, as complete satisfaction is our goal at Hotel Baseraa. We would love to have the pleasure of seeing you as a regular guest. We are... More 

Chandigarh, India
Level Contributor
110 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I have been staying in this hotel for past many years and the previous stays were satisfactory. This visit is the worst one and is ongoing. We checked last night as had booked two twin bedded deluxe rooms. The first surprise cane when they allotted us double bedded standard rooms. After a lot of argument they gave proper deluxe rooms.... More 

Helpful?
Thank Josan165
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Mr. Josan, On behalf of “Ohri’s Hotel Baseraa”, please accept my apology for your unpleasant stay at the Hotel Baseraa recently. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We take every complaint seriously and work upon that immediately. We have taken the serious... More 

Travelers are raving about these Secunderabad hotels

New Delhi, India
1 review
2 of 5 stars Reviewed 3 weeks ago

Only good this about this hotel is thier restruants rest u will find out . No led tv , washroom drainage have now started stinking difficut to stay there .. Hot water water not that hot .. Beds Matress are also quite old need as change

Review collected in partnership with this hotel

Helpful?
Thank gagan_marwah
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Mr. Gagan Marwah, On behalf of “Ohri’s Hotel Baseraa”, please accept my apology for your unpleasant stay at the Hotel Baseraa during your recent visit. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We take every complaint seriously and work upon that immediately. We... More 

Panchkula, Haryana, India
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This is about 35 KM from Hyderabad International Airport, almost 90 mins drive. For checkin after having confirmed pre booking I waited at the reception for 10 mins as the rooms were under cleaning process at 9:30 PM then I was allocated a room No. 215. Which was not prepared to checkin . Finally got a room and was searching... More 

Helpful?
Thank Apurv J
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Mr. Apurv, On behalf of “Ohri’s Hotel Baseraa”, please accept my apology for your unpleasant stay at the Hotel Baseraa. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We take every complaint seriously and work upon that immediately. We hope you will see the... More 

Thrissur, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I booked Baseeraa on the recommendation of someone who had been living in the city some 15-20 years previously. It may have seen better days until a few years ago. But now it is crying for some long overdue renovation. The worst is the bathroom that I used. The tap at the wash basin was shaking from the base, the... More 

Helpful?
Thank Arvind-Nair11
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Mr. Arvind, On behalf of “Ohri’s Hotel Baseraa”, please accept my apology for your unpleasant stay at the Hotel Baseraa. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We take every complaint seriously and work upon that immediately. We are in a process of... More 

Bengaluru (Bangalore), India
1 review
1 of 5 stars Reviewed 4 weeks ago

I do not suggest this hotel if you are booking online. seems to be they have kept separate rooms for online booking persons, broken furniture, AC was not good, Shabby sofa, old Tube TV, electric pins are not working.

Review collected in partnership with this hotel

Helpful?
Thank MAdhuPAtilkar
Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2016

`Really very nice staff and excellent location. One awesome experience ...Hatts off to all those staff who make this place even more special. Excellent breakfast !!! Excellent lunch !! They had really nice crab curry... and masala omelet served for breakfast was really good

Review collected in partnership with this hotel

Helpful?
Thank Harsha V
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Harsha I would like to thank you for your recent visit to Hotel Baseraa. It was truly a pleasure to serve you. We are glad that the accommodations and service were to your liking, as complete satisfaction is our goal at Hotel Baseraa. We would love to have the pleasure of seeing you as a regular guest. We are... More 

Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed July 10, 2016

Basera is an extremely well planned and comfortable hotel. The rooms are big and luxuriously designed. the beds are extremely comfortable. The staff is extremely courteous and friendly. I had an early check in without prior information and yet did not have to wait even for 5 minutes. The complementary breakfast has a wide spread and has both western and... More 

Review collected in partnership with this hotel

Helpful?
Thank biswajyoti2016
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Biswajyoti, I would like to thank you for your recent visit to Hotel Baseraa. It was truly a pleasure to serve you. We are pleased that the accommodations and service were to your liking, as complete satisfaction is our goal at Hotel Baseraa. We would love to have the pleasure of seeing you as a regular guest. We are... More 

Hyderabad, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 9, 2016 via mobile

It's long since I visited this place. Went with family. The food option in PICKLES restaurant is poor. Found soup almost over and no refilling. The food variety is very limited for the price. The roti and naan served was cold. Seems they just pulled it from another table.

Helpful?
Thank Renjith Kumar P
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Renjith, On behalf of “Ohri’s Group of Hotels & Restaurants”, please accept my apology for your unpleasant dining at Pickles--The Coffee Shop at Ohri's Hotel Baseraa. We strive to ensure our patrons experience the best dining possible during their visits at our Restaurants and we fell short of our goal this time. We take every complaint seriously and work... More 

Thane, India
1 review
3 of 5 stars Reviewed June 20, 2016

The condition of room was not very good. The condition of Fridge in the room was poor. The condition of Chair, Pillow Covers was poor. The Condition of Bathroom was also poor. The force of water coming from shower was worst.

Review collected in partnership with this hotel

Helpful?
Thank anandv209
Akhil01121976, General Manager at Hotel Baseraa, responded to this review

Dear Anand, On behalf of “Ohri’s Group of Hotels & Restaurants”, please accept my apology for your unpleasant stay at the Hotel Baseraa. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We take every complaint seriously and work upon that immediately. We hope you will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Internet
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
There are many reasons to visit Hyderabad. Hotel Baseraa makes them all comfortable. You could be here on a business trip or you could be here for a family vacation. But when it comes to finding a place to stay, the luxurious comforts of Hotel Baseraa make it the ideal choice.Be at the center of things at Hotel Baseraa....... It is centrally located in the heart of Secunderabad. It is a few minutes away from the railway station. It offers you all that you need to make your stay comfortable.There is always room in our rooms.........The 77 rooms at Hotel Baseraa are extremely spacious and well-designed with a careful attention to guest's comfort. Facilities like central air-conditioning with individual thermostats, an array of TV channels, piped stereo music, a well-stocked bar and direct dialing, make your stay with us comfortable. Our efficient and prompt 24-hours In Room Dining as well as our safe-deposit lockers makes life really hassle free. What's more, as a guest in the hotel, you even get a delicious breakfast on the house.Hotel Baseraa is a perfect blend of luxury and affordability. With its friendly staff and culinary excellence, it offers excellent value for money for its patrons.Dining......... Mehfill: Multi cuisine restaurant with live ghazals every night since 1981. OUTSWINGER the Pub: The only sports bar in town is also the first pub in the city. Pickles The coffee Shop: Highlights include a Pickles trolley with 40 types of pickles, first and only 24hrs coffee shop in Secunderabad, Largest spread of Zero - Hour Biryani (Midnight) in the city etc. Banqueting & Conference Facilities...... Baseraa Garden: A great place for parties and banquets. Up to 1500 people can be comfortable accommodated here. The lush greenery provides a breath of fresh air in the crowded city environs. Baithak: A function hall with a PA system, ideal for celebrations, parties and other events. Comfortably accommodates up to 75 persons. Mini Conference Hall: An exclusive option for holding conference and seminars for approx.30 Persons. Sky Roof: A open rooftop for Birthday celebration and get-together for approx 40 persons. Daawat: An exclusive option for holding conference and parties for a small group. ... more   less 

Additional Information about Hotel Baseraa

Address: Sarojini Devi Road | Near Secunderabad Clock Tower, Secunderabad 500006, India
Location: India > Telangana > Secunderabad
Price Range: $34 - $43 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Baseraa 3*
Number of rooms: 77
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Also Known As:
Baseraa Hotel Secunderabad
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