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Taj Kumarakom Resort and Spa

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1/404 Kumarakom, Kumarakom 686563 India
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (1741)
Room & Suite (486)
Pool & Beach (108)
Travel safe during COVID-19
A note from Taj Kumarakom Resort and Spa
Updated 06/11/20

About

#8 of 30 hotels in Kumarakom
Location
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Service
Value
Travelers' Choice
Kumarakom is a popular tourist destination in the Kottayam district of Kerala. Located on the picturesque Vembanad Lake, Taj Kumarakom Resort and Spa, Kerala, is a 30-minute drive from the Kottayam railway station or an hour's drive from Cochin city. Kerala's backwaters surround the 140-year old colonial bungalow which houses this resort.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Banquet room
Spa
Massage
24-hour security
Concierge
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Romantic
Languages Spoken
Hindi
1,577Reviews37Q+A100Room tips
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Ramachandran R V wrote a review Jan 11
Singapore, Singapore913 contributions232 helpful votes
We had a wonderful stay in Taj Kumarakom. The rooms were spacious and had ample amenities, the staff were very courteous and the signature Taj hospitality was there. There is ample amenities for kids like archery, cycling among others. Walk-able distance to the bird park and backwaters, you can enjoy a peaceful stay here! The food is great and with current covid restrictions, the staff are doing a wonderful job.
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Date of stay: November 2020
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Room Tip: The rooms in the heritage wing are very spacious and can accommodate a full family of 4 or 6
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Beena V wrote a review Jan 3
Bengaluru, India1 contribution
A beautiful property with high standards of service and housekeeping. Extrememly courteous, friendly and proactive staff ensured our stay was pleasant and restful. My children enjoyed the onsite activities, limited though they were by Covid. The boating trips organised by the resort were excellent. The only fly in the ointment was the food. It was of average taste and quality and not at all authentic for the location. Given the high pricing of the property it was very disappointing.
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Review collected in partnership with Taj Hotels & Resorts
Date of stay: December 2020
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Sriram T wrote a review Dec 2020
Bengaluru, India58 contributions43 helpful votes
We stayed for 5 nights and Taj upgraded us to a larger room. The room was great and it overlooked a lotus/lily pond. The lakeshore was close. The room was spacious and the bed was comfortable. There was a bathtub as well. The TV didn't have too many useful channels (there wasn't a single English channel available - we had to ask for these channels to be made available). Food was a mixed bag. On the one hand, the F&B Manager and staff were wonderful and catered to our specific needs - we simply wanted Kerala food in Kerala, but the hotel was hell bent on serving Punjabi and continental food in the buffet. I found this to be a tad annoying (who would think that Kerala food in a Kerala hotel is an alien concept), but the F&B team came through. The specially made Kerala food was consistently good. The breakfast was a let down. First, while they told us that the breakfast buffet opens at 8am, the dishes available only around 8:20am or so. The dosa/omelette counter started functioning at 8:30am (if we were lucky). The overall quality and taste of the breakfast spread was below par. The property had a bunch of activities like boating, zip lining, cycling etc. that kept us busy during our stay. The spa was very good too. The property was spacious and walking around the place was nice. There was this one stagnant water body near the swimming pool that looked like an eyesore. The water looked dirty, but it didn't smell. It was a little annoying that I couldn't pay for the stay with my loyalty points because "the servers were down". I had to pay with my card. For some reason, the staff decided that it was my job to follow up with Taj InnerCircle to ensure that my points get transferred for the stay and then request the hotel for a refund. When we pushed back, they backed down and told us that they would take care of it themselves. It only seems fair that when your customer has been inconvenienced for no fault of his own, you would do the needful to sort out the problem (and not ask the customer to deal with it).
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Date of stay: December 2020
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Rachit Pradhan wrote a review Dec 2020
4 contributions
We had an amazing time at Taj kumarakom .We were here for our first anniversary trip and as usual Taj lived upto it's expectations.General Manager Ashirbad and Priya were very cooperative.F&B manager Datta along with Madhu ensured that food experience was the best throughout the trip.Pradeeep from housekeeping was brilliant with services.Also,Thambi and smitha for their hospitality They arranged a special bamboo raft on their lagoon for candle night dinner,houseboat on backwaters and private dinning experience in their currymeen restaurant.Truly special trip !! Thanks Taj once again
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Date of stay: December 2020Trip type: Traveled as a couple
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Veena J wrote a review Dec 2020
Thrissur District, India2 contributions1 helpful vote
Had booked the TAJ Kumarakom resort with much enthusiasm and was in for a rude shock. The premises were unkempt and was crying for attention. The rooms and bathrooms were similar to any normal hotel and did not really justify the price we had to pay. While we were informed that there were a cyclone and COVID had also called for a reduction in staff, it still did not justify the cost. The premises were unkempt with stagnant water, broken fences, overgrown weeds, and no landscaping. The staff was courteous but neither the food quality, spread, or amenities deserve a mention. Overall it was a disappointing experience especially since I had been to Zuri the previous year and had enjoyed every bit of the stay. The comparisons are inevitable and more so as I was expecting much more from Taj. I will not recommend this place at least for now.
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Review collected in partnership with Taj Hotels & Resorts
Date of stay: December 2020
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Response from Taj Kumarakom Resort and Spa Kerala, Owner at Taj Kumarakom Resort and Spa
Responded Dec 9, 2020
Dear Ms. Veena, Greetings and thank you so much for posting an honest review of your recent stay with us. While I am truly disappointed to learn of your lackluster experiences, I would also like to express our gratitude for showing us some opportunities for improvements. Kindly accept our apologies. Yes, there are sometimes moments in the life of a business when there could be challenges but at our end we have not allowed any to come in the way of guest experiences but obviously we have failed in your case and we would wish that there would be some occasion in the distant future you allow us to be of service again. Kind regards, Ashirbad Praharaj General Manager
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PRICE RANGE
$130 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vivanta by taj - kumarakom hotel kumarakom, taj garden retreat hotel kumarakom, kumarakom taj garden retreat
FORMERLY KNOWN AS
Vivanta by Taj
LOCATION
IndiaKeralaKottayam DistrictKumarakom
NUMBER OF ROOMS
28
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Frequently Asked Questions about Taj Kumarakom Resort and Spa
Which popular attractions are close to Taj Kumarakom Resort and Spa?
Nearby attractions include Thirunakkara Mahadeva Temple (0.6 miles), Kattikkayam Waterfalls (0.3 miles), and Pulimootttil Silks (0.1 miles).
What are some of the property amenities at Taj Kumarakom Resort and Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Taj Kumarakom Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Taj Kumarakom Resort and Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Taj Kumarakom Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Taj Kumarakom Resort and Spa?
Conveniently located restaurants include Third Place, Thali Restaurant, and Tonico Cafe.
Are there opportunities to exercise at Taj Kumarakom Resort and Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Taj Kumarakom Resort and Spa have an airport shuttle?
Yes, Taj Kumarakom Resort and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Taj Kumarakom Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Taj Kumarakom Resort and Spa offer any business services?
Yes, guests have access to a business center and a banquet room during their stay.
Does Taj Kumarakom Resort and Spa have any great views?
Yes, guests often enjoy the lake view available here.