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DoubleTree by Hilton Cape Town - Upper Eastside

1,404 reviews
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Traveler (475)
Room & Suite (242)
Dining (52)
Overview
  • Excellent53%
  • Very good37%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“double tree”(102 reviews)
“loft suites”(21 reviews)
“woodstock area”(20 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Cape Town - Upper Eastside
Special Offer: SAVE UP TO 20%
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Reviews (1,404)Write a Review
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All reviewsdouble treeloft suiteswoodstock areawarm cookiescape townold biscuit milldoubletree by hiltonshuttle serviceupper eastsidefree shuttlemodern hotelthe hotel offersbusiness stayrestaurant staffexcellent hotelexcellent stayper day
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1 - 5 of 1,298 reviews
Reviewed yesterday

These are some of the nicest and most helpful hotel and restaurant staff you'll find anywhere. I stayed on a Hilton "leisure" rate which gave a credit of 562 rand per night. The only downside is there is no gift shop so it basically goes...More

Thank drtravels
Hotel's Favorite
Reviewed 4 weeks ago via mobile

Staff are very friendly and go above and beyond to make your stay a comfortable one. The hotel is modern and classy and well maintained. The only drawback is the location of the hotel, and that the shuttle only goes to the waterfront at set...More

Thank Nadeen R
Reviewed yesterday via mobile

A review consists of many aspects. And sometimes the recovery by management of a terrible incident is very important to make up and still get a decent review. My room was terribly dirty. I travel a lot for work and i wasnt prepared to put...More

Thank Lynn0416
Reviewed 2 days ago

Remarkable team and the service is outstanding. The staff and the General Manager go way beyond their normal duties to assist the guests. They even wonderful ladies from housekeeping who sing like nightingales, especially when they know it’s your birthday. They sang for my sister-in-law...More

Thank jparekh
Reviewed 2 days ago

To whom it may concern, On Wednesday January 10, 2018 I had the pleasure of being a guest at one of your unsatisfactory hotels in the DoubleTree by Hilton Cape Town. I am a hilton honors gold member. I wasn’t acknowledged as a gold member....More

Thank Darrel w
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About
Awards & Recognition
Travelers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$78 - $223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$78 - $223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (475)
Room & Suite (242)
Dining (52)
Pool & Beach (1)
Hotel & Grounds (338)
Bathroom (33)
Business Center & Event Rooms (3)
Questions & Answers
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Mas Shamimi A
December 11, 2017|
AnswerShow all 2 answers
Response from cameronbrisbane57 | Reviewed this property |
You are asking reviewers, not the hotel. My experience was terrible. The waiter mixed up my order and what he did bring -- lamb sliders -- were so fatty I sent them back. They did give me a complimentary beer to... More
1
Vote
LERK1985
November 1, 2017|
Answer
Response from LDJ03 | Reviewed this property |
Hotel to Waterfront: 9am; 12pm; 3pm; 7pm Waterfront to Hotel: 12:30pm; 3:30pm; 7:30pm; 10:15pm Fri, Sat & Sun there is a 5:00pm to waterfront and 5:30pm return I should have a picture of the shuttle bus schedule in my recent... More
2
Votes
LERK1985
October 4, 2017|
AnswerShow all 6 answers
Response from FranSt1 | Property representative |
Breakfast is R185.00, 12 USA
0
Votes
Room Tips
"Top floor, one of the loft suite, but be warned, on a windy day, the howling winds can keep you up if you are..."
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"Ask for a room that has a view of Table Top Mt."
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"Try to get a loft suite, we loved it."
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"Location important here as you don't want to be walking around in the dark as i found out safety can be..."
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