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DoubleTree by Hilton Cape Town - Upper Eastside

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DoubleTree by Hilton Cape Town - Upper Eastside
DoubleTree by Hilton Cape Town - Upper Eastside
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1,200 Reviews from our TripAdvisor Community

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Start your review of DoubleTree by Hilton Cape Town - Upper Eastside
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Kimberley
Reviewed 2 days ago NEW

This was our 3rd visit and each time we hoped for improvement. The first year we booked the King Suite just to find out that the previous guests' stay was extended and we were placed in 2 small rooms. The next year we loved the rooms but found the staff extremely unfriendly and cold. We had to wait almost 2...

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Helpful?
Thank Melezaan
HOTEL’S FAVORITE REVIEW
Reviewed December 29, 2016 via mobile

My husband and I stayed at the Double Tree for a week. It was the Best hotel we stayed at during our 16 day vacation in South Africa, when compared to the other 4 places. The staff were unlike any where we have ever stayed, friendly, warm and welcoming making it hard for us to leave at the end of...

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2Thank Brenda K
About Hotel's Favorite Review
Brian B, General Manager at DoubleTree by Hilton Cape Town - Upper Eastside, responded to this review

Dear Brenda K, Thank you very much for the kind words. We are so happy that we made a contribution to your great time that you spent in Cape Town. It was a pleasure meeting you and your husband on departure, I have shared your best wishes and feedback with the staff you have mentioned. We wish you a safe...

Prestatyn, Wales, United Kingdom
Reviewed 3 days ago NEWvia mobile

I've stayed in this hotel twice now, the first time was during the summer of 2015- This hotel is excellent. The food is amazing, the staff are friendly and helpful, and the bar is great. I travel all year round for business and always look for a hotel with a gym. There's a small gym on the second floor which...

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Helpful?
Thank JonOrd512
Auckland, New Zealand
Reviewed 3 days ago NEW

This hotel is situated in a great location. Staff are very friendly and helpful. Rooms are very spacious. Liked that they have international plugs.. bonus. Warm Cookie on arrival was a great idea, very yummy. will definitely stay here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank unchenf
Johannesburg, South Africa
Reviewed 3 days ago NEW

We stayed at the Double Tree for 3 nights during the 2 Oceans Marathon long weekend during Easter. -Type of room and floor - standard guest room on the 2nd floor. -Check-in - Went well. Elena/Alana, from The Netherlands, explained the hotel policies etc. at a well paced-rate. She didn't rush through the process and made us feel truly welcomed....

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Helpful?
Thank Yuvan29
Hurghada
Reviewed 6 days ago NEW

We stayed there for a few nights in April and the staff were very accommodating and helpful. The breakfast buffet is delicious and hats off to the pastry chef and lovely lady at the egg station. The loft suites are spacious.

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Helpful?
Thank Misscaramel
Greater Johannesburg, South Africa
Reviewed 1 week ago

Enjoyed my stay, would have opted for upfront payment for breakfast and parking. Parking should be complimentary or charged with hotel booking, internet was excellent and rooms are fair. Location is a bit awkward and out of the way considering that most hotels are in town. Room service was great and I appreciate the iron and ironing board.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bhoboza M
Oberursel (Taunus), Germany
Reviewed 1 week ago
Google Translation

Review collected in partnership with DoubleTree by Hilton
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Thank Rainer L
Brryanston, South Africa
Reviewed 1 week ago

Excellent service, good value for money, attentive staff, more knowledgeable reception staff would be better. 2 Oceans pre-race breakfast and shuttle service was great, efficient and welcome. Definitely use this hotel again for the same event.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 389jenss
Singapore, Singapore
Reviewed 1 week ago

Good location, close to up and coming areas of Woodstock and easy access to motorways into and out of the city. I think you definitely need a car to stay here but it seems there are people that do without. I like that it is halfway between Constantia and the city center so there are options for getting around and...

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Helpful?
Thank ranger22SG
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Modern and contemporary. Each of the 183 hotel rooms and suites are decorated in a fresh, modern and contemporary style, offering sophisticated furnishings and amenities, including central air-conditioning with individual thermostat control and free Wi-Fi internet access. All day dining is offered with the emphasis on fresh ingredients. The restaurant, aptly named Liberty’s, is designed as a hub of activity and specifically caters to the discerning traveller. It incorporates a Smoker’s Lounge, Library and an outside Piazza dining area, all in an urban chic style. The feature of the food and beverage area is the estreet bar offering the finest local wines, including organic wines, South African potstill brandies and the finest single malt and aged whiskeys all in a relaxed, yet sophisticated environment. ... more   less 

Additional Information about DoubleTree by Hilton Cape Town - Upper Eastside

Address: 31 Brickfield Road | Cape Town, Woodstock 7925, South Africa
Location: South Africa > Western Cape > Cape Town > Woodstock
Price Range: $68 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Cape Town - Upper Eastside 4*
Number of rooms: 183
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Cape Town - Upper Eastside staff and other travelers.
16 questions
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Jersey
Connie W Alyth, Scotland Reviewed this property
Helpful answer
1
Vote
Not as helpful

The only pool I saw was inside.

2 months ago
Jersey
Carol G Stockton-on-Tees, United Kingdom Reviewed this property
Helpful answer
1
Vote
Not as helpful

The bus is free and it drops you off in two places. So it's really great to use.

3 months ago
Hayesville, North Carolina
DoubleTreeCPT Cape Town, South Africa Property representative
Helpful answer
0
Votes
Not as helpful

Dear Jo E

Thank you for the question. Apart from our signature restaurant, Liberty's at the hotel, we have an array of eateries in Woodstock and Salt River within 1 to 2km an affordable shuttle away. One of the restaurants at the famous Biscuit Mill is voted top 50 in the world. Advance booking about 3 months is advisable, but there are several other. I advise a short cab trip to the Biscuit Mill, about $2 US one way. In addition we have a free of charge shuttle to the V&A Waterfront 4 times per day. The Waterfront is one of the biggest tourist attractions in Africa and truly world class. Our shuttle drop and pick up guests at these intervals at a designated location during the day. There no less than 50 eateries at this destination. I hope this helps. Feel free to ask at any time.

over a year ago
4589712j United Kingdom Reviewed this property
Helpful answer
1
Vote
Not as helpful

The hotel will book a taxi for you at reception. Great service

3 months ago
elroyp754 Cape Town Central, South Africa Reviewed this property
Helpful answer
1
Vote
Not as helpful

Hi Barbara - I am not sure and would endorse the recommendations of the earlier TripAdvisor reviewers. The setting is certainly loft-like.

It is located at the top of a hill with many factory shops in an largely industrial area. I would advise that if you wish to do tourism you call a cab. Uber operates well in Cape Town. King size beds are clean and the hotel is very well managed. I particularly like the fact that they grow their vegetables for the restaurant on the roof!

over a year ago

See all questions (16)

Questions? Get answers from DoubleTree by Hilton Cape Town - Upper Eastside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make use of the "make it right policy" and ensure this is escalated to the hotel manager on duty, not the reception staff.”
Yuvan29, 3 days ago | Read review
“Rooms are standard”
A8000KGjamesw, 3 weeks ago | Read review
“lofts are larger, all floors are quiet, rooms are decently spaced (not boxed in)”
Tebogo710, 3 weeks ago | Read review
“the reception staff was not very friendly when it came to asking them questions ..”
, Mar 14, 2017 | Read review
“rooms are equally good but obviously the view is something else”
ManiN4, Mar 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question