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Hotel Emperador

Traveler (24)
Room & Suite (10)
Dining (6)

About

#1 of 5 hotels in Ambato
Location
Cleanliness
Service
Value
HOTEL EMPEROR, the best choice for the pleasure and relaxation of domestic and foreign visitors who demand quality and taste. The ideal for the executive who needs the best rest after a hard day's work. Our hotel is located in Av. Cevallos esq. Lalama, the heart of Ambato and area of greatest business and commercial development of the city. The perfect combination of our spacious bathrooms, well acclimated, warm and welcoming modern design, and our personalized attention, providing services of international quality, backed by a team of highly trained professionals, they will provide maximum comfort and satisfaction to stay in Ambato.
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Property amenities
Room service
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Pool
Bar/Lounge
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS

Location

Full view
Contact
AV. Cevallos 10-14 y Lalama Esquina, Ambato 180150 Ecuador
Name/address in local language
Getting there
Mariscal Sucre Airport79 mi
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71Reviews
0Q+A
4Room tips
Traveler rating
  • 32
  • 24
  • 10
  • 2
  • 3
Time of year
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Popular mentions
HOTEL EMPERADOR This hotel is very good because it has a full service, it has an indoor pool, it has free wifi, spacious and elegant rooms, it has a gym, a garage and an attractive location in the city center of Ambato.
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Response from HotelEmperadorAmbato, Director General at Hotel Emperador
Responded Mar 26, 2019
Que sorpresa grande ver que todo lo escrito es elogiando cada aspecto del hotel, pero que en la puntuación no refleja esa realidad.
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Had a reservation for 3 days,decided to stay 2, was charged for all 3 days, staff and supervisor on duty did not want to do anything about this. Morning manager was arrogant. Facilities are very old, rooms look like the 70’s. I will never stay here again and definitely do not recommend anyone to stay at this hotel. At night you feel very unsafe in the area. Never again!
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Response from HotelEmperadorAmbato, Propietario at Hotel Emperador
Responded Aug 20, 2018
Es lamentable que algunos huéspedes no comenten la verdad de los hechos. Cuando hizo la consulta se le comento nuevamente las condiciones de su reserva, y conforme con esto dio a entender que había comprendido, sin hacer ninguna otra consulta o volver a insistir con el tema. Lo triste es que valiendose de falsedades pretenda canalizar su malestar haciendo comentarios prejuiciosos y faltos a la verdad.
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Arrived at 10:30 and was very ill. Asked if I could have the room early as I desperately needed to lay down. I was told no and shown no compassion although they could see I was suffering. I was told to come back in a few hours. About 45 minutes later I noticed some guests being given keys so I went back and asked for my room again. The front desk staff had some excuses but then they found a room for me. Shame on this hotel as this is certainly not 5 star service. I get treated much better in 3 star hotels. I would never stay here again
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Response from HotelEmperadorAmbato, Director General at Hotel Emperador
Responded Jul 9, 2018
This is not the true. We respect all kinds of opinions and comments, even if we don´t agree, We respect freedom of opinion whenever true. Unfortunatelly this is not the case and we will not make coments about this.
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I stayed for nearly a week at the Hotel Emperador with a group. We all liked the stay. The location was good, with restaurants a short walk away, all the way from hot dog stands (across the street) to fast food to near-fine dining. The hotel restaurant was also good. I would have preferred more and better towling and dual pane windows, but the people were great. Would stay again.
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Response from HotelEmperadorAmbato, Director General at Hotel Emperador
Responded Jul 28, 2017
We really apreciatte all our guests that share their opinions about the experience at Hotel Emperador. We are very happy to know that they can feel the result of all our efforts in order to give them the best experience being far from home. We have the permanent commitment to maintain our high standard of quality in the service we provide.
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We chose the Presidential Suite for our one night stay. AACC was broken! Had to call twice to find that out. Hotel offered us a fan, to change room in another floor or a discount on our stay. Tired as we were opted for the last alternative. Street noise was unbearable. There is this ridiculous street light audible sign for the blind that will keep you awake all night. Couldn't sleep for more than 3 hours! Windows should be sound proof.
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Response from HotelEmperadorAmbato, Director General at Hotel Emperador
Responded Feb 22, 2017
Hay situaciones que escapan al control de uno, y que a veces pueden suceder. El daño de un equipo no tiene ni día ni horario, solo ocurre, y obviamente uno hace todo lo posible para solucionarlo, aunque a veces las limitaciones del momento o del horario no hacen posible que sea de forma inmediata. Respecto del sonido del semáforo para ciegos, es algo que no depende de nosotros sino mas bien del Municipio. De todos modos podemos indicar que no es una molestia en absoluto, no se escucha ni se siente, y mucho menos en la habitación en la que se ha hospedado el huésped. Es muy probable que el huésped haya estado molesto y desvelado por el daño que se produjo en el equipo de aire acondicionado.
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PRICE RANGE
$71 - $122 (Based on Average Rates for a Standard Room)
LOCATION
EcuadorTungurahua ProvinceAmbato
NUMBER OF ROOMS
63
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