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Falkensteiner Hotel & Spa Falkensteinerhof

Traveler (309)
Room & Suite (51)
Dining (28)
Certificate of Excellence

About

#3 of 6 hotels in Valles
Location
Cleanliness
Service
Value
Certificate of Excellence
After a stay at Falkensteiner's traditional Hotel & Spa Falkensteinerhof you'll feel like you've been reborn, after all this is the home of mountain wellness in South Tyrol. Here your wellbeing comes before anything else. The comfortable alpine environment and fantastic wellness and water area Acquapura Spa are ensured to make you feel relaxed and refreshed!
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Property amenities
Pool
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Babysitting
Breakfast Available
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Shuttle Bus Service
Ski-In / Ski-Out
Wheelchair access
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Room features
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Quaint

Location

Full view
37Car recommended
Grade: 37 out of 100
33Restaurantswithin 5 miles
9Attractionswithin 5 miles
637Reviews
14Q+A
1Room tip
Traveler rating
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  • English
Popular mentions
+1
I decided to stay 1 weekend in this Hotel Wellness & SPA for relaxing my self. Amazing the saunas, Turkish bath, jacuzzi indoor and especially outdoor mountains view! The water of the swimming pool is not so hot as I aspected but the is comfortable. I suggest to try some body
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My boyfriend and I stayed at the hotel for an overnight getaway in the Alps, and couldn't have been more impressed! The staff (especially the manager, Gaby!) were extremely accommodating of our lack of German/Italian speaking abilities, and even provided us with instructions
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We choose this hotel to spend a weekend on the Alps. Location seems to be ok. We took renovated room "New style with balcony", with mountain view, with half board. I think that was a smart and good choice. Nice room, interesting, new furnished, new bathroom, with lot wood
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Response from Falkensteinerho... F, Front Office Manager at Falkensteiner Hotel & Spa Falkensteinerhof
Responded Nov 29, 2017
Dear BorisNS, thank you so much for taking the time to write your response regarding your stay at our hotel. We are pleased that you appreciated our new style of rooms; however, we also feature a more classic style of room if you prefer more privacy with the bathrooms. Your comfort is our main priority. You are absolutely right with regards to the dishes being left in your room for two days, and we apologize tremendously for that mistake on our behalf. We have spoken with our staff to ensure that this does not happen again in the future. We can understand your troubles with navigating our menus that are featured in Italian and German. They are made this way because these are the two dominant languages in the area. We apologize if you had any difficulties with speaking with our staff. We encourage many of our staff to develop their English skills, however, it can be difficult if they are not of the vintage in which it was available in school. In the end, we hope that you and your wife enjoyed your stay at our hotel, and were able to relax and take advantage of the beautiful sights and scenery that the Alps has to offer. Yours sincerely Family Falkensteiner
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We stayed at this hotel last week and were extremely disappointed with the wellness centre. With 2 x saunas, 1 x turkish bath, 1 x cold jacuzzi and indoor pool, there was really not much to do and the resting areas were not conducive to a relaxing holiday. We felt like we were
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Response from Falkensteinerho... F, Front Office Manager at Falkensteiner Hotel & Spa Falkensteinerhof
Responded Feb 21, 2017
Gentile cliente, grazie per la Sua recensione. Ogni recensione e' sempre un aiuto per i futuri clienti, anche la Sua che aiuta a capire, che nella nostra SPA noi ci teniamo, che le regole della sauna vengono rispettate. Questo non vuol dire che per forza bisogna entrate nudi nella sauna, ma ci si può coprire con il telo della sauna, però senza avere il costume con fibre sintetiche sotto. Abbiamo notato che non si è sentito a Suo agio e proprio per questo Le abbiamo concesso di entrare soli in sauna la sera dopo la cena. SPA vuol dire "sanum per aqua" ed è questa la sensazione che vorremmo concedere a tutti i nostri clienti. Cordiali saluti Famiglia Falkensteiner
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nice time in this excellent hotel located in a small village in the middle of a beautiful valley full of peace and nature landscapes top comfort bedrooms, very clean, polite & qualify staff, very good wellness & pool, choice of menu with high quality food.
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Response from Falkensteinerho... F, Front Office Manager at Falkensteiner Hotel & Spa Falkensteinerhof
Responded Dec 17, 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Family Falkensteiner
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PRICE RANGE
$181 - $300 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTrentino-Alto AdigeProvince of South TyrolRio di PusteriaValles
NUMBER OF ROOMS
78
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