Sugarloaf Inn
5000 Commons Circle Birches Trail, Carrabassett Valley, ME 04947
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Dining (2)
About
#2 of 2 hotels in Carrabassett Valley
Location
4.7
Cleanliness
4.0
Service
4.3
Value
3.9
Ski-In / Ski-Out accommodations at Sugarloaf Mountain with stellar mountain views and cooked to order breakfast every morning of your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Shuttle bus service
Conference facilities
Banquet room
Wifi
Bar / lounge
Restaurant
Meeting rooms
Ski In / Ski Out
Baggage storage
Non-smoking hotel
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Room features
Air conditioning
Housekeeping
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
61Somewhat walkable
Grade: 61 out of 100
13Restaurantswithin 5 miles
3Attractionswithin 5 miles
Contact
5000 Commons Circle Birches Trail, Carrabassett Valley, ME 04947
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Rental CarsSee all Carrabassett Valley rental cars
84Reviews2Q+A26Room tips
Reviews
Traveler rating
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The hotel is dated; that said, the rooms are clean and comfortable. Staff are friendly and welcoming. Noise travels quite freely through the facility. They offer 15% off breakfast. We had one of the worst, if not the worst, meals we have ever had. Run away, run away!
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Inn is very dated and worn. The attached Brewhaus is only open during ski season so they give you a $10 gift card to a place in the resort village which is a .25 mile walk. The inn has no pool or hot tub. The rooms are small with minimal amenities. We could’ve stayed at a “real” hotel in the village for less. I would highly recommend avoiding this inn … no charm, not exceptionally clean and absolutely nothing to do during a “shoulder” season. No mini-frig either so can’t stick the room with goodies. It is just a worn, dark, gloomy play that needs a MAJOR renovation and is charging way too much for what is offered.
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Date of stay: September 2022Trip type: Traveled with friends
Room Tip: Avoid staying here except during ski season (though noise then has to be awful) … many far better...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed beginning march....excellent location. Room was very nice and clean, with extra towels due to no housekeeping during stay. No elevator (which was OK) but having ski lockers down the hall was a definite plus. Lockers lead right out to lift or ski down to next lift. Restaurant onsite was big plus, for both dinner and breakfast. Only minor issue was room was extraordinarily warm....thermostat set on 68 and registered 78. Definitely recommend.
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Date of stay: March 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from April Glidden, Guest Services / Front Office at Sugarloaf Inn
Responded Mar 9, 2021
Thank you very much for your lovely review! We certainly appreciate you taking the time to post it. I am so pleased that you enjoyed your stay and I do apologize for the overly warm room temperature; we are working to improve this issue. Thanks again for your visit and we hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
April, Marisa and Amy were all so great. From the moment I called to book they were all more than helpful. Even helped have a cake delivered for my husbands birthday. They were all so accomodating and sweet during our trip. We will definitely be back!
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Date of stay: March 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from April Glidden, Marketing at Sugarloaf Inn
Responded Mar 4, 2021
Thank you so much for your lovely review! I do have to say that I enjoyed coordinating the cake for Sam's birthday and it was a pleasure to make his birthday even more special. Our goal is to make your stay as friendly and memorable as possible! We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The property is nice, we like the location. The restaurant and bar are great, and the staff is super friendly. It is convenient to the area including entertainment, skiing and outdoor enjoyment. Regarding our stay, the walls are too thin, heard EVERYthing next door all night long. We had an adjoining room, not sure if that was the cause for the transfer of noise to our room or just the walls being thin.
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Room was extremely hot.. no heat on and thermostat said 78°. Had to turn on the AC in October when it was cold out. Hallways smelled. Friendly staff though. Simple continental breakfast in the morning.
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I understand that it’s an old style hotel, but walking through the door in the lobby, it is evident that the place needs a major clean up. The outside of the building is tired and needs a serious paint job! We weren’t even sure that we were at the main entrance, but we were. The lobby and hallways were drab and energy sucking. A little paint and new carpeting would go a long way. The staff was friendly and helpful.
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Review collected in partnership with this hotel
Date of stay: September 2019Trip type: Traveled with friends
Room Tip: Beds comfortable
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from aprilgwiz207, Guest Relations Manager at Sugarloaf Inn
Responded Oct 2, 2019
Thank you for your review; we do take your comments and share them with our small team at the Inn so we all can understand guest's impressions of their stay. Unfortunately, the exterior of the building is out of our hands as the property is actually owned by Boyne Resorts (and yes, a little outdated in some ways but recently renovated too). We replaced the old carpet in the rooms and main areas but we realize that there is more to do. The lighting in the hallways needs an upgrade as well and I think that would help them to be less drab. We appreciate you taking the time to write a review as we strive to improve our guests experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our stay here in early September. Ryan and Patrice were very helpful and friendly, and the view of the mountain can't be beat. Amazing mattresses on both beds in our loft room. The only reason I can't give it five stars is that the owner(s?) need to invest in the property. At this price point, there shouldn't be old/breaking brown tile in the bathroom, wobbly furniture over the toilet and a TV with no sound. These were minor inconveniences, as we mostly wanted to be out and about, and the courteous service really makes for a pleasant stay. The onsite restaurant/bar was great.
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Review collected in partnership with this hotel
Date of stay: September 2019Trip type: Traveled with family
Room Tip: Get a loft room facing the mountain!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from aprilgwiz207, Guest Relations Manager at Sugarloaf Inn
Responded Oct 2, 2019
Ah Jennifer if you only knew the condition of the Inn when we did get involved with the property two years ago. There is all new carpet, mattresses, linens, paint, art and amenities now. We agree that the bathrooms need attention next and we are working to decide which direction to go with the bathroom renovation (tiles or easier to replace surrounds etc.) We appreciate your feedback and it underlines where we need to turn our attention next. I am pleased to hear that you did enjoy your stay overall. Thank you for your review and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was friendly. But no one seemed to know where the trail up the mountains started. Over all it was a quiet time of the year, both warm and cold at night. AC helped with the noise level coming form the Brew Pub.
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Review collected in partnership with this hotel
Date of stay: September 2019Trip type: Traveled as a couple
Room Tip: The room was average. Our room was right above the Shipyard Brew pub, so it was a bit loud.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from aprilgwiz207, Public Relations Manager at Sugarloaf Inn
Responded Sep 10, 2019
Thank you for the review Karen and yes it is our very quiet time of the year. You must also excuse the trail question hesitation. I think that we are so used to discussing which lifts go to what parts of the mountain and what trails are the best/most difficult/groomed the night before with skiers that you stumped us with that one. I bet we were all thinking well you can walk us any of the ski trails right? We are introducing noise cancelling machines to some of rooms to see how that might help with the sounds that carry up the stairwell from the restaurant level and we hope that will help. The AC is a good alternate but certainly would not fly in the winter! We appreciate your review and we would love to see you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was clean but somewhat dated and the air conditioning was not sufficient to reach the loft space on a hot day. We were given a room different than the one we had booked (3 beds) when we checked in but this was resolved and we were given the correct room.
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Review collected in partnership with this hotel
Date of stay: August 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from aprilgwiz207, Guest Relations Manager at Sugarloaf Inn
Responded Aug 29, 2019
Thank you for your review; we do take your comments and share them with our small team at the Inn so we all can understand guest's impressions of their stay. Unfortunately, the loft rooms being primarily glass facing the mountain for the view, are a challenge to keep cool in the middle of the summer because the sun is shining in for most of the afternoon. We have discussed additional air conditioning units but the windows in those units are a challenge as the Inn was built in 1962 (and yes, a little outdated in some ways but recently renovated too). We appreciate you taking the time to write a review as we strive to improve our guests summer experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$154 - $278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sugarloaf inn
LOCATION
United StatesMaineCarrabassett Valley
NUMBER OF ROOMS
21
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Claim Your ListingSUGARLOAF INN - Updated 2023 Prices & Resort Reviews (Carrabassett Valley, ME)
Frequently Asked Questions about Sugarloaf Inn
Which popular attractions are close to Sugarloaf Inn?
Nearby attractions include Sugarloaf Mountain (0.2 miles), The Rack (0.7 miles), and Carrabassett Valley Rest Area (4.8 miles).
What are some of the property amenities at Sugarloaf Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Sugarloaf Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Sugarloaf Inn?
Conveniently located restaurants include Tufulio's Restaurant & Bar, 45 North, and Bag and Kettle.
Are there opportunities to exercise at Sugarloaf Inn?
Yes, guests have access to a fitness center during their stay.
Does Sugarloaf Inn have an airport shuttle?
Yes, Sugarloaf Inn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sugarloaf Inn offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Sugarloaf Inn have any great views?
Yes, guests often enjoy the mountain view available here.
Is Sugarloaf Inn accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.