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Cheaper
Average
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About
4.5
#3 of 28 hotels in Cucuta
Location
4.8
Rooms
4.8
Value
4.5
Cleanliness
4.8
Service
4.5
Sleep Quality
4.8
Holiday Inn Hotel in Cucuta Near Ventura Plaza The exclusive Holiday Inn® Cucuta hotel is located close to the Centre Comercial Ventura Plaza in the best area of Cucuta and 15 minutes from The Camilo Daza International Airport and just five minutes from the emblematic Santander Park, the local mayor, and the financial area of the city. A place designed for your business and leisure trips in the family. Our 98 rooms are designed to generate wellbeing and comfort. Our guests may enjoy unlimited complementary wireless internet with coverage throughout the hotel, places to rest by the pool, steam room, the gym, the Madeira restaurant and the pizzeria Bar Sorrento. Also, we have modern meeting rooms with capacity for up to 400 people with the latest technologies and comfort equipments. On the other hand, the Madeira Restaurant is located on the sixth floor of the hotel and offers our guests the perfect meeting of flavors fusion open to all our visitors with exquisite dishes in unique pres
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Exceptional staff. Clone them ! Great location. Good pool. Good restaurant with great breakfast. Close to everything - a shopping centre, casino (not very good), and first class restaurants.
Carlos is a star !
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip:Stop and chat with the front desk staff.
They're personable and professional.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Cucuta, Owner at Holiday Inn Cucuta, an IHG hotel
Responded Aug 18, 2023
Dear Sir. Thank you very much for sharing your experience at Holiday Inn Cúcuta. We want to let you know that your comments are very important to us, it is our pleasure to see your rating. Every day we strive to make our guests feel very well taken care of. We hope you give us the opportunity to serve you again. Cordially Sirley Rios Front Desk Manager Reservas.hicucuta@csoperador.com
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Room was large and expansive, located on the 10th floor. Bathroom was modern, clean well presented. Can’t truly say I ever had what I could call a hot shower, tepid at best. Hotel pool clean, quiet and well situated. Breakfast was adequate, I have stayed in many hotels throughout the world and as far as buffet breakfasts go this one needs some refinement. This was not included in our room rate and for an additional cost this was lacking. Staff were pleasant and respectful. Location now excellent to get to all areas of the city. We also had Latin America’s version of Peter Andre filming a music video for one complete day in the hotel, not what you need when you need a bit of holiday time.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Cucuta, Propietario at Holiday Inn Cucuta, an IHG hotel
Responded Jun 3, 2022
Dear Mr. Stephen. Thank you very much for taking the time to write to us, to share your experience at Holiday Inn Cucuta. We are glad to know that in general, we met your expectations and the attention of our staff was to your liking as well as the cleanliness of the room. Thank you for choosing us for your stay in our city, it is always a pleasure to have guests like you. We hope you give us the opportunity to serve you again. Cordially Sirley Rios Front Desk Manager Recepcion.hicucuta@csoperador.com
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I recently booked an extended stay at the Holiday Hotel in Cucuta S.A. Hotel is in an excellent location to Ventura shopping mall and food court and within walking distance to numerous cafes and restaurants. Hotel is clean and well maintained by friendly and delightful hard working house keeping staff members directed by Sra. Benavides. Breakfast buffet was very good with many items to choose from and the rooftop pizza restaurant and night view was excellent. Room was clean and comfortable and front desk team members, under the direction of Sra. Sirley Rios, are extremely efficient and accommodating in taking the extra steps in seeing that your needs are met. The hotel is recognized and certified by the Hotel and Tourist Association of Colombia and by IHG members. I could not have chosen a better accommodating hotel and would recommend the Holiday Hotel to travelers visiting Cucuta!
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip:Buffet gets crowded on weekends, arrive early
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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very good service good food good ahibata A good hotel stay is characterized by several factors that contribute to guest satisfaction. Here is a summary of the most important aspects:
1. **Reception and welcome**: A friendly and efficient reception service that greets you with a smile and offers you useful information about the hotel and the services available.
2. **Comfortable rooms**: Clean, well-equipped and comfortable rooms with a good bed, clean bathroom and amenities such as free Wi-Fi and television.
3. **Additional services**: Availability of services such as breakfast included, gym, swimming pool, spa and restaurants offering variety in their menus.
4. **Location**: A well located hotel, close to tourist attractions, public transport and shopping areas.
5. **Customer support**: Staff available and willing to help with any needs or concerns, ensuring guests feel valued and cared for.
6. **Additional experience**: Activities or tours organized by the hotel that allow guests to explore the area conveniently and safely.
7. **Atmosphere and cleaning**: A pleasant atmosphere, with well maintained and clean common areas that invite you to relax.
An exceptional stay is achieved when all these elements combine to provide a memorable and pleasant guest experience.
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Date of stay: November 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent everything. They helped me a lot with suggestions to visit different places in the city and the surrounding area. I hope to be able to return soon to visit this great city. The food was also wonderful. I was very pleased with the service.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very accessible hotel in the city Center with refurbished rooms and lavatory. Staff very polite and professional always ready for service and attentive customer service, internet service very good. Restaurant on the top is very good quality food and beverages.
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Cucuta, Propietario at Holiday Inn Cucuta, an IHG hotel
Responded Jun 3, 2022
Dear Thank you very much for taking the time to write to us, to share your experience at Holiday Inn Cucuta. We are glad to know that in general, we met your expectations during your stay with us. Every day we strive to offer you the best service, that is why your comments are very valuable to us. We hope you give us the opportunity to serve you again. Cordially Sirley Rios Front Desk Manager Recepcion.hicucuta@csoperador.com
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Excellent service and clean rooms. Good location and comfortable and nice beds. Delicious food especially fish and loby is beautiful too. Excellent quality personal grooming products. Would stay here again with pleasure
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Date of stay: October 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mr. Carlos was very kind and helped me solve my problems. I felt comfortable, safe and would always return there! This hotel has delicious pizza, it is central, exceptional cleanliness, in general everything perfectly for a beautiful stay
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Date of stay: October 2023Trip type: Traveled with family
Room Tip:Cambia a moneda local si necesitas taxi para el aeropuerto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent option! It is a modern hotel, with good food, excellent service and good staff. The rooms are modern and comfortable and you have several dining options. The location is very good, you have everything close by and steps from the shopping center.
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super this hotel is very beautiful and comfortable We want to return at some point Thanks holiday. Cúcuta is beautiful and with this hotel more We still have to know but for now we see that it is spectacular Thank you For all Thanks for the general support
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear traveler, we have transportation service, please contact us to make your reservation on the phone +57 5888007.
Regards,
Maria Fernanda Correa
Front Desk Manager
Hello
The hotel is 15 minutes from the airport and a taxi will charged you moreless 12.000 COP or 5 USD
Hope these help you, anything else just let us know
Natalia Toro
Buenas noches Paola
Con gusto
El precio en dólares aproximado ya que todo depende de la tasa de cambio de peso a dólar es de 66 USD en sencilla y de doble 80 USD en fin de semana y de 80 USD en sencilla y 95 USD en doble en semana todas en habitación standard
Estas tarifas son más impuestos y con desayunos incluidos
Si eres venezolana presentando tus documentos venezolanos al check in, solo si realizas tu reserva en nuestro correo o teléfono (57)(7)5888007 obtienes un 20% de descuento por noche en tu estadía.
La reserva la puedes realizar cuando desees pero siempre estará sujeta a disponibilidad
Estamos a tu disposición
Gracias por elegirnos
Natalia toro
There are more places to choose from in the Cucuta area.
PRICE RANGE
$58 - $89 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaNorte de Santander DepartmentCucuta
NUMBER OF ROOMS
98
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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