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Hospederia Duruelo

Travelers' Choice award winner
Hotel website
Cra. 3 No. 12-88, Villa de Leyva, Colombia
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259 Reviews from our TripAdvisor Community

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Showing 65: English reviews
1 review
4 of 5 stars Reviewed 1 week ago

Absolutely loved the hotel atmosphere. The only thing is that is not suitable for handicap since the is no elevators and some rooms are high up in the hill, I guess otherwise specify to the Hotel and then can fin you a room in the first level. My room was on top of the hill and there were so many... More 

Helpful?
Thank Yasmín F
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Very nice place if you are looking for rest and peace. Staff is very kind and always gentile. Restaurant is not very sophisticated, but the food is good. The only downside was hot water takes too long to get to a decent temperature for a shower. We stayed at level 4 and the view from the room is just amazing.

Helpful?
Thank Eugenio D
Hospederia D, Jefe de Servicio al Cliente at Hospederia Duruelo, responded to this review

Mr. Eugenio , thank all comments received in the survey , this is a method of improving the mistakes and actions to improve and to offer a quality service . This comment is sent directly to the area in charge to be taken into account. Thanks again comments because without them we can not grow as an organization. Best regard,... More 

Bogota, Colombia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Terrible!!! Complete lack of respect!! they cancelled reservation "because they where full" as they told me, as we already where in our way We did not have any other alternative but begging to find a room for us. Finally they found one "because of a last minute cancellation" that is not th way to treat customers, never ever coming back

Helpful?
Thank AndresCarrilloA
Hospederia D, Jefe de Servicio Al Cliente at Hospederia Duruelo, responded to this review

Kindest regards Hospedería Duruelo We appreciate all comments received on this page , this is a method of improving day-to- day errors and improvement actions that the guest must make to offer a quality service . This comment is sent directly to expedia / hoteles.com to verify what happened. Best regard, Sandra Milena Serrano Romero Head of Customer Service More 

Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is not cheap, but you find a good service, comfortable rooms and great food, the chefs are really good, also you have several places to relax and have a good reading or working in the laptop surrounding by nature and quiet spaces!!

Helpful?
Thank Dario C
Hospederia D, Jefe de Servicio al Cliente at Hospederia Duruelo, responded to this review

Mr. Dario , Kindest regards . We appreciate your positive feedback and recognition of our work , this makes us better every day and do our work with dedication to make your stay pleasant . We hope you have a new opportunity . Best regard, Sandra Milena Serrano Romero Head of Customer Service More 

HaNoi, Viet Nam
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2016

This is a great hotel for young kids. First time my three year didn't "want to go back to bogota. I want to stay here!" Beautiful grounds, nice pool, playground, mini golf, horses, spa, trampoline, bounce house. Food was just ok, nothing great but convenient and family friendly. And they are a few blocks from the main plaza.

Helpful?
Thank MadV77
Hospederia D, Jefe de Servicio al Cliente at Hospederia Duruelo, responded to this review

Best regards Team Human Hospederia Duruelo We appreciate your preference to the guesthouse . I hope your confidence in us increases every time you visit us and enjoy this , your home . We welcome your comments again. We hope you have a new opportunity . Best regard. Sandra Milena Serrano Romero Head of Customer Service More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 8, 2016 via mobile

I never thought that our experience in this hotel would be so great!!! great infrastructure, great service, good food. all employees are interested to give the best service in the area... we went to celebrate my birthday.! We took a horse ride with their adventure services and we enjoy the experience... Their horses are so tame and perfect for riding... More 

Helpful?
1 Thank Omayle R
Hospederia D, Jefe de servicio al cliente at Hospederia Duruelo, responded to this review

Receive a warm and friendly greeting team of Hospedería Duruelo Appreciate your positive feedback , we perform the work with dedication and love to make your stay pleasant . We look forward to you and your family into a new opportunity . Cordially, Sandra Milena Serrano Romero Head of Customer Service More 

Boston, Massachusetts
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 29, 2016 via mobile

The hotel is spectacular. It has amazing gardens and a very nice pool area. The staff is extremely friendly. The rooms are comfortable but could use a bit of an upgrade. However, we had such a good time, it was not an issue for us. We used the spa as well for a message. It is simple but the service... More 

Helpful?
Thank Sofiaka2007
Hospederia D, Jefe de Servicio al Cliente at Hospederia Duruelo, responded to this review

Receive a warm and friendly greeting team of Hospederia Duruelo It is gratifying for us to say hello and while expressing our gratitude for their preference for the Hospedería . We hope your confidence in us increases every time you visit and enjoy is their home. Thank you again for your comments and look forward to seeing you in a... More 

San Antonio, Texas
Level Contributor
130 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 15, 2016

This Hotel is nice! Up in the mountain you can see the whole Villa de Leyva. The layout is different from other Hotels, the swimming pool & the staff service was pretty good too! If you have a couple of extra bucks and you are around VdL, this is a good place to stay.

Helpful?
Thank R2_Ramirez
Hospederia D, Jefe de Servicio al Cliente at Hospederia Duruelo, responded to this review

Mr. Ramirez. Receive a warm greeting . We appreciate your positive feedback and recognition of our work , this makes us better every day and do the work with dedication and love to make your stay pleasant . Thank you for choosing our service Best regard, Sandra Milena Serrano Romero Head of Customer Service More 

Level Contributor
3 reviews
3 of 5 stars Reviewed May 2, 2016

The room had paper thin walls, I could hear conversations from the room next door, I could hear all the car noises from the parking lot outside, and the amount of light coming in through the sky light made sleeping difficult. Not what you expect from a hotel room at this rate. The hotel itself is very pretty, big, and... More 

Helpful?
Thank Sebastián B
Hospederia D, Jefe De Servicio A Cliente at Hospederia Duruelo, responded to this review

Receive a warm and friendly greeting team of Hospedería Duruelo We appreciate all comments received in the survey , this is a method of improving day-to- day errors and improvement measures that the hotel must make to offer a quality service . This comment is sent directly to the area in charge to be taken into account. We appreciate feedback... More 

Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed April 2, 2016 via mobile

In short: This is a BEAUTIFUL hotel, total disappointment when you get in the rooms. Old beat up mattress and linens. Pretty sure bed bugs had a feast with my wife and I both nights. Was so bad, my wife thought there were mosquitoes under the covers! The closet smells like dead dog. Never hanged anything in there. Really upset... More 

Helpful?
Thank RXPULIDO
Hospederia D, Jefe de Servicio al Cliente at Hospederia Duruelo, responded to this review

Kindest regards from all the team of the Hospedería Duruelo . The greatest interest of the Hospederia is that our guests receive the best care , so we want to thank you inform us of the inconvenience presented during their stay. This is a method of improving day by day in the mistakes and actions that the Hospedería must make... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hospedería Duruelo is located in Villa de Leyva becomes the perfect destiny to rest, to share and to know tourist sites with your family and in pair, to realize enterprise conventions and meetings successfully. Currently Hospedería Duruelo has only 93 rooms surrounded by beautiful gardens, 5 halls and 6 rooms for meeting of your convention or your family. ... more   less 

Additional Information about Hospederia Duruelo

Address: Cra. 3 No. 12-88, Villa de Leyva, Colombia
Location: Colombia > Boyaca Department > Villa de Leyva
Price Range: $133 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hospederia Duruelo 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hospederia Duruelo Hotel Villa De Leyva
Hospederia Duruelo Boyaca
Hotel Style:
#2 Family Hotel in Villa de Leyva
#2 Spa Hotel in Villa de Leyva
#3 Romantic Hotel in Villa de Leyva
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