Serving nonveg food in between veg food in buffet Most electric points not functional No one on reception most of the time Worst food quality Better to avoid and go for other options Manager Rajeev worst only one man show . Service and quality both failed on expectations
Checked in on July 11, 2022. The rooms are cozy and the entire linen was clean and white. This year Leh, Kargil is warm during July, and fans are required in the rooms. Rooms in this hotel are fitted with fan also. Customer service ( particularly with Rakesh) is top class and he even managed our local sightseeing to Museum and drive up to LOC-a place called Hunderman village. It has a small garden where one can have an evening tree. The view of River Shyok from rooms is not clear as big trees obstruct the view. The food is excellent. and overall experience was excellent.
This is one of the beautiful stay in kargil with proper amenities and staff behaviour is very good. Food is awesome and loved the vibes of this place and the owner was so helpful in arranging the taxis
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. With tasty food, high internet, hot water, clean and comfortable rooms, I find it one of the best place to stay in Kargil. If you are looking for stay for any number of days this is the place to stay.
Very good place for travelers, rooms, and bathrooms were clean and spacious. The staff was super friendly. The food was also very fresh and yummy. Wifi speed was also good(70 Mbps). I will definitely recommend this property to everyone if you are visiting Kargil
I came with my friends and this property was super amazing. the owner of the property was so humble and knowledgeable. rooms were quiet spacious and decorated. breakfast to dinner everything was sorted. loved the services
One of the most beautiful properties I have ever stayed. Rooms and bathrooms were clean and spacious. Staff was super friendly. Food was also very fresh and yummy. Wifi speed was also good(70 mbps). I will definitely recommend this property to everyone if you are visiting Kargil
Appreciation: I address this communication with a feeling called happiness . The main reason for this feeling called happiness is this beautiful staycation experience, which me and my family had at this beautiful place called The Highland Mountain resort and spa. It is often believed that bricks and walls make a house, but it is the feelings which make a house a home. The feeling of ‘being Home’ is the feeling of being taken well care of. I can make a confident statement that I felt home at this beautiful aforementioned property because my family and myself were taken care of beautifully. The following categories of services are a special highlight of this beautiful property which make this property the best one : 1) hospitality and service 2) food 3) Cleanliness 4) bathroom amenities 5) rooms and planning 6) ambience and quality I take this opportunity to make a special mention for the people that made an impression with their outstanding skills and overwhelming personality (in order of interaction at the property) : 1) Mr Rakesh Kumar (Duty Manager) 2) Mr Sharma and Lucky F&B supervisors I must appreciate the way, all of the above mentioned gentleman have assisted me with all chivalry and grace. A special mention for mr Munshi the owner who despite having a busy schedule was available whenever assistance was required. The property is very well planned and maintained however the work on construction of new Dinning hall is in full progress and despite that we didn’t get any sort of disturbances. If you are in for a long and lovely staycation The Highland Mountain resort is the place to stay.…
Dear Highland Team, Greetings of the day!!! We were delighted to be one of the resident guest for two days at Highland Spa and resort Kargil from 01-06-2022 to 03-06-2022. The warm reception from the beginning with the hot Kawa tea as the welcome drink to the personal assistance by Mr. Arun to the room was just heart warming. We had heard lot of appreciations regarding the hospitality of this hotel and we found the same to be far above what we had heard. The quality of food , the service and all the people from the house keeping to the front desk are very hospital. We would also thank Mr. Lucky from F&B section who served us the awesome Apricot Halwa and local culinary and also the desserts which made our day. @Our personal thanks to the head chef Mr. Inderjeet Singh who looks after the Indian delicacies for the fantastic quality of food and the Masala Khichdi that we had was just out of the mind. We would like to visit again when ever we get an opportunity for the same. Gem tours Mumbai Mr. Jyotin Bhai Joshi thank you for the reservations and suggesting Highland Mountain spa and resort which has made our vacation a memorable.…
We had a very good experience. The GM Mr Nasser took care of our needs personally and explained the history of the region. The hotel was neat and clean and the food was good. We wish we had stayed a few more days. The river is close by and Drass is only an hour away