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Centara Grand Beach Resort Samui

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Traveler (2537)
Pool & Beach (558)
Room & Suite (510)
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Overview
  • Excellent57%
  • Very good30%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“the club lounge”(81 reviews)
“coast restaurant”(50 reviews)
“club staff”(34 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Centara Grand Beach Resort Samui
Offers & Announcements: Members get 10%
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Offers from Centara Grand Beach Resort Samui
Offers & Announcements: Members get 10%
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,758)
There are newer reviews for Centara Grand Beach Resort Samui
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Traveler rating
1,169
636
183
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1,169
636
183
72
45
Show reviews that mention
All reviewsthe club loungecoast restaurantclub staffpalm groveaqua aerobicskids clubclub benefitspool suiteone bedroom suitekoh samuilarge hotelswim up barhotel groundsfamily holidayhappy hoursun loungersplenty of sunbeds
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961 - 965 of 2,105 reviews
Reviewed September 28, 2015 via mobile

The staff are excellent and the veiws are beautiful. The restaurant's especially the Brazilian bbq are excellent but the Japanese restaurants were under construction. The locals sell cheap food and beer on the beachand there arelots of watersports activities nearby we would definitely come back...More

2  Thank Alton C
Response from Joe C, Quality Manager at Centara Grand Beach Resort SamuiResponded October 6, 2015

Dear Alton C, Thank you for sharing your review. We always say, ‘Better late than never!’ Alton, it’s been a year and the new restaurant is finished (obviously) and we’d love for you to come back and join us. Hopefully we’ll see you again soon....More

Reviewed September 27, 2015 via mobile

Centara Grand is the perfect blend of a Thai holiday. Amazing views of the beach from their restaurant coast which serves delicious food and cocktails. If you Are in the mood for water sports just walk a few steps and voila... jet ski, banana and...More

2  Thank SonaJain
Response from Joe C, Quality Manager at Centara Grand Beach Resort SamuiResponded October 3, 2015

Dear SonaJain, Thank you for reviewing your recent stay with us. It’s great to hear that your holiday had the perfect blend of relaxation and activities. We loved your last line…’fun cheerful suuny vibe’ We look forward to the pleasure of welcoming you back. Kind...More

A TripAdvisor Member
53
Reviewed September 23, 2015 via mobile

This hotel is in a great location with many restaurants and bars just across from the hotel. While this is not a five star hotel, it is very comfortable, clean and awesome service. The staff in the Club Room are faultless. If I had to...More

1  Thank A TripAdvisor Member
Response from Joe C, Quality Manager at Centara Grand Beach Resort SamuiResponded October 2, 2015

Dear TA Member, Thank you for reviewing your stay. We’re blessed with a fabulous location both in terms of access to the hum of Chaweng’s glittery attractions and our magnificent (and peaceful) beach. Thanks also for stating you’ll pay us a return visit. We look...More

Reviewed September 23, 2015

The centara grand hotel was better than expected. It's is in the centre of the Strip in Koh Samui close to all restaurants, shops and bars. Staff were very friendly and helpful, nothing was too much trouble. The beach was beautiful and the pool area...More

1  Thank 233Margaret
Response from Joe C, Quality Manager at Centara Grand Beach Resort SamuiResponded October 2, 2015

Dear 233Margaret, Thank you for sharing your lovely review. We’re always happy to hear a guest say their experience was exceeded their expectations. We hope to have the pleasure of welcoming you back again. Best Regards, Joe

Reviewed September 22, 2015

We were here with six friends a few years ago and enjoyed the holiday so much we were eager to return (just the two of us!). The hotel was as we remembered....beautiful, well kept gardens, peaceful and utterly gorgeous beach with warm, softly lapping waves...More

4  Thank nexttuesday
Response from Joe C, Quality Manager at Centara Grand Beach Resort SamuiResponded October 2, 2015

Dear nexttuesday, Thank you for taking the time to write such a comprehensive review. The details you offer will be very useful for fellow travelers to know what they can expect. I wanted to thank you also for the suggestions you made. The idea for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Beachfront
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
$111 - $296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Chaweng
#5 Family Hotel in Chaweng
#7 Spa Hotel in Chaweng
#8 Romantic Hotel in Chaweng
#8 Luxury Hotel in Chaweng
#11 On the Beach Hotel in Chaweng
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$111 - $296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Chaweng
#5 Family Hotel in Chaweng
#7 Spa Hotel in Chaweng
#8 Romantic Hotel in Chaweng
#8 Luxury Hotel in Chaweng
#11 On the Beach Hotel in Chaweng
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (2537)
Pool & Beach (558)
Room & Suite (510)
Dining (175)
Amenities (79)
Business Center & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
slewis02
Hi we're due to be arriving at the centara on the 22nd April and staying for 2 weeks. As with Rebecca we were contacted by our travel agent 2 days ago saying there had been rumours of legionella in the hotel. They advised us not to stay there and are arranging alternative accommodation. We are long time returning guests and love staying there so are understandably very disappointed and also wondering why the hotel hasn't contacted us. I have also heard from friends on the island that a whole wing has been shut and new arrivals are being turned away. This is all very confusing when the replies to Rebecca say it's business as normal. We would prefer to still stay at the centara but to do this our travel agent (travel bag) has said we would need to sign a waiver which presumably invalidates our insurance. Can the management at the hotel provide some information on this situation. Sarah and Pam Lewis, UK.
April 15, 2018|
AnswerShow all 18 answers
Response from Joe C | Property representative |
Dear sLewis, Thank you for your question. Firstly, we are open and operating as usual. As you’ve mentioned, we have already given an answer below to Rebecca who asks a closely related question. “Whilst a recent... More
1
Vote
aiman_zakir
April 11, 2018|
AnswerShow all 6 answers
Response from CMitten1 | Reviewed this property |
My wife doesn’t eat sea food and they have plenty on the menu to choose from which is not fish. Also on bbq evenings there is steak, chicken and pork. So you will not have any trouble enjoying the food at the hotel.
0
Votes
Rebecca T
March 30, 2018|
AnswerShow all 8 answers
Response from Joe C | Property representative |
Dear Rebecca, We can assure you that reports of the resort being closed are unfounded. We are open and operating as usual. Whilst a recent notification we received indicated that two past visitors had fallen ill, it... More
4
Votes
Room Tips
"All rooms are a winner"
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"Sea Views are great!"
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"The plunge pools are a great choice."
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"Top floor Ocean view a must...."
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