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    Centara Grand Beach Resort Samui

    38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
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    10/1/2017 10/2/2017
    $270
    $251
    SAVE $19
    $255
    $251
    Traveler (2213)
    Pool & Beach (517)
    Room & Suite (443)
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    Overview
    • Excellent56%
    • Very good31%
    • Average8%
    • Poor3%
    • Terrible2%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Centara Grand Beach Resort Samui
    Special Offer: Book Direct & Get 10% off
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    Poppies Samui
    739 reviews
    #1 of 103 hotels in Chaweng
     
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    #5 of 103 hotels in Chaweng
     
    Buri Rasa Village Samui
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    OZO Chaweng Samui
    1,862 reviews
    #8 of 103 hotels in Chaweng
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,531)
    There are newer reviews for Centara Grand Beach Resort Samui
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    721 - 725 of 1,928 reviews

    Reviewed December 26, 2015

    It is the worst (self claimed 5-star hotel) I have ever stayed. After reviewing user comments, we chose this hotel to book, paying US$250+ per night, expecting high quality service. Instead: 1. It is not clean for the breakfast. We can see quite a few...More

    5  Thank S W
    Response from Joe C, Quality Manager at Centara Grand Beach Resort SamuiResponded December 27, 2015

    Dear S W Thank you for sharing your feedback. We sincerely regret that the quality of your stay fell below your expectations and apologize for the inconveniences you described. Furthermore, we’d like to reassure you that appropriate action will be taken to remedy, where necessary,...More

    Reviewed December 21, 2015

    Could not have had a worse experience. Waited 20 minutes to check in after they kept us in the lobby. The individual at the front desk, Daniel, was rude. We finally got to speak to manager, Tong, who was somehow worse. While this was going...More

    5  Thank jascar500
    Response from Joe C, Quality Manager at Centara Grand Beach Resort SamuiResponded December 22, 2015

    Dear Jascar500, We are very sorry if you felt that you were not treated properly. We have taken good notice about your comments concerning your arrival experience. I’m certain that it was not the intention of our Front Office team to be rude or disrespectful...More

    Reviewed December 21, 2015 via mobile

    Just got here & one word sums up the hotel ! Disappointed in every way !!!!!!!!!!!! Pool room , no covers for chairs , shower needs renovation along with the rest of bathroom . Room dark with no view . Meet & greet at check...More

    3  Thank Alan P
    Response from Joe C, Quality Manager at Centara Grand Beach Resort SamuiResponded December 22, 2015

    Dear Alan P, We strive to ensure that all our guests feel content and relaxed while staying with us. We also understand that there must have been a misunderstanding and we remain at your disposal to address any additional concerns you may have. Thank you...More

    Reviewed December 21, 2015

    During the booking process by email I asked for a suite with lounge access for my wife, our daughter and me. I also mentioned that no extra bed was needed as our daughter still likes to sleep with us in a big bed but I...More

    4  Thank MAIHOR
    Response from Joe C, Quality Manager at Centara Grand Beach Resort SamuiResponded December 28, 2015

    Dear Sir, We are of course disappointed that to read your review, but encouraged that you found our food and facilities have so far met your satisfaction. It’s also very kind of you daughter to offer her positive comments about her spa experience. I was...More

    Reviewed December 20, 2015

    This property looks good in the photos, but is in fact getting tired. And the food and beverages are expensive. But worse is the inefficiency of their administration. The pre-authorisation place on my credit card on check-in ($10k BHT) remains in place one month later....More

    3  Thank Fiona P
    Response from Joe C, Quality Manager at Centara Grand Beach Resort SamuiResponded December 20, 2015

    Dear Fiona, Thank you for sharing your comments. We aspire to provide a relaxing, enjoyable experience for all of our guests, so it is always disheartening when we hear we have missed the mark. With regards to your deposit please contact me at qtycsbr@chr.co.th and...More

    Poppies Samui
    739 reviews
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    1,473 reviews
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    OZO Chaweng Samui
    1,862 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $129 - $346 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Chaweng
    • #6 Family Hotel in Chaweng
    • #6 Spa Hotel in Chaweng
    • #6 Luxury Hotel in Chaweng
    • #8 Romantic Hotel in Chaweng
    • #9 On the Beach Hotel in Chaweng
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 203
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Fastbooking, Agoda, Orbitz, Cheap Tickets, Ctrip TA, Travelocity, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Centara Grand Beach Resort Samui reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Thailand >
    • Surat Thani Province >
    • Ko Samui >
    • Bophut >
    • Chaweng
    • Also Known As
    • Centara Grand Beach Resort Samui Hotel Chaweng ,
    • Centara Grand Beach Hotel ,
    • Hotel Centara Grand Beach ,
    • Centara Grand Beach Resort Samui Ko Samui/Chaweng, Thailand
    Add Photo Photos
    Traveler (2213)
    Pool & Beach (517)
    Room & Suite (443)
    Dining (156)
    Hotel & Grounds (1363)
    Bathroom (45)
    Business Center & Event Rooms (6)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Buri Rasa Village Samui
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    .33 miles away
     
    Banana Fan Sea Resort
    1,473 reviews
    .26 miles away
     
    OZO Chaweng Samui
    1,862 reviews
    .38 miles away
     
    Poppies Samui
    739 reviews
    .25 miles away
     
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    Coast Beach Club & Bistro
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Claire555555
    September 18, 2017|
    AnswerShow all 4 answers
    Response from TilaHof | Reviewed this property |
    I dk about September - we went in August. Perfect anniversary destination I believe - you can do couples massage every day on the beach and have romantic dinners at one of the restaurants along the beach. We loved Poppies... More
    1
    Vote
    TravellerPGH
    September 17, 2017|
    AnswerShow all 4 answers
    Response from Michael D | Reviewed this property |
    Hi we had a extra bed for our 10 year old who is small for his age. I spent a few nights on it and slept well on it hope this helps
    1
    Vote
    Sandy20140801
    September 3, 2017|
    AnswerShow all 6 answers
    Response from gailandandy2017 | Reviewed this property |
    It was fantastic would upgrade next time without hesitation we used them for breakfast lunch and dinner. I found that there was plenty of variety at all times. See my review we stayed in August 2017.
    0
    Votes
    Room Tips
    "Rooms facing ocean are perfect"
    Read review
    "Usually try to get top floor as brighter and better sea views over the gardens"
    Read review
    "Join the club for the extra benefits"
    Read review
    "If your family/kids enjoy being in the pool, get the suite with the pool!"
    Read review
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