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To start off the staff are rude right from the reception.. to get a smile from the golf cart driver you have to tip him... I booked 2 rooms for my family... One room the AC stopped working late at night so the other members...More
1 Thank zubindacruz
Response from Jiladar T, Manager at Baan Hin Sai Resort & SpaResponded 2 weeks ago
We are sorry for our staffs that made you unhappy. If guest can tell the name of that staff, we would be appreciate. Your comment has been forwarded to the reception team for their improvement. Hope we could correct this while you stayed with us.
The resort itself is beautifully located between Lamai and Chaweng. The view is breathtaking but there are a lot of cons.
First of all: maintenance is not a priority here. The tiles at the swimming pool just come off the wall, the rooms are outdated...More
Thank Martin M
Response from Jiladar T, Manager at Baan Hin Sai Resort & SpaResponded May 13, 2017
We are apologize for your unsatisfied stay with us. We are working on the maintenance issue and Hope it be solved soon. As we are in the tropical forest, it is unavoidable to have some insects and animals in the site. Sorry for this.
A mediocre resort in case of hospitality by staff.very rigid to foreigners and steep path ways to reach rooms.buggies are there but operators meagre.once you climb up the hill senior citizens will be totally exhausted.rooms are done well with a theme.though on beach side the...More
We stayed here for 10 nights from 28th March. The staff were so unfriendly and unhelpful. We had a room at the bottom of the resort, which was nice with the exception of the bathroom which needed a complete overall. It rained heavily during our...More
Response from Jiladar T, Manager at Baan Hin Sai Resort & SpaResponded April 23, 2017
Thank you for your comment. Sorry that our services did not meet your expectation. We will try to improve on that. For the buggy service, if the guest want a transfer, pls let Front desk know as sometimes the driver does not understand or notice...More
Myself, my partner and our two friends all stayed at Baan hin sai resort for 11 nights during Feb, 2017. Its a beautiful resort, its like being in the middle of the jungle, with amazing views of the ocean.
The food and drinks were all...More
Thank Elyssa H
Response from Jiladar T, Manager at Baan Hin Sai Resort & SpaResponded February 25, 2017
Thank you for the comment and nice recommendation with useful details and great tips. We are glad that you enjoyed your stay with us. Our resort is kept at its nature so we are happy that you feel like living in the jungle...More
$30 - $74 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#25 Top resorts Hotel in Chaweng
#31 Spa Hotel in Chaweng
Non-Smoking Rooms ,
Number of rooms
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Surat Thani Province >
Ko Samui >
Also Known As
Baan Hin Sai Chaweng Noi Boutique Hotel Koh Samui ,
Baan Hin Sai Resort & Spa Ko Samui/Chaweng, Thailand