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Blue Lagoon Hotel

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Blue Lagoon Hotel
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233 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Level Contributor
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are terrible and I would not reccomend booking here. The rooms are very outdated. The bed is really uncomfortable. There are many lizards in the room and you have to cross a big road with a lot of traffic to go to the pool and beach (unless you have a superior villa). The pool looks good though and... More 

Helpful?
Thank Max D
gmbluelagoon, Public Relations Manager at Blue Lagoon Hotel, responded to this review

Dear valued guest, Thank you for taking the time to write this review. We are very sorry to hear that your stay was unpleasant with us and would like to give out our deepest apologies. Koh Samui is a tropical island, hence the lizards. However, they do not belong in your room. Most of our rooms are on the side... More 

Sydney, Australia
Level Contributor
43 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My mother and i stayed at Blue Lagoon Hotel for 7 nights. The pool is beautiful with enough chairs and umbrellas for everyone which was lovely and the kitchen staff (particularly at breakfast) were delightful with good buffet breakfast options. Unfortunately the concierge were less than helpful. Upon reading online that there were good yoga studios and classes in the... More 

Helpful?
Thank Velvet-Belle T
gmbluelagoon, Public Relations Manager at Blue Lagoon Hotel, responded to this review

Dear guest, Thank you for taking the time to write a comment. As you mentioned above we are very sorry to hear that none of our staff were able to help you with your questions. We will bring this up to the management. Koh Samui is a tropical island, hence the mosquitos, and this problem is considered to be on... More 

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Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

This place was alright! The pool and beach front views were amazing!!! The staff (that we interacted with) were abit un enthused and unhelpful! We ordered a drink by the pool and charged it to our room.. Got the room number wrong (by accident as it was our second day) and the staff member got angry saying "if I get... More 

Helpful?
Thank Maeve C
gmbluelagoon, Public Relations Manager at Blue Lagoon Hotel, responded to this review

Dear valued guest, Thank you for taking the time to write a review of our hotel. We appreciate it. We are very sorry to hear that our staff acted with you this way and we will bring it up to the management to make sure this never happens again. Regarding your point with the security, we indeed do have security... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

We stay 7 days in this hotel and we had engagement there. So, i have the best memory with this place. We stay in bungalow which was crossed road but couple of minutes from beach. The pool is clean and has nice view. The breakfast was pretty good and stuff was very polite. The place surrounded many bars, restaurants, sopping... More 

Helpful?
1 Thank Julia P
gmbluelagoon, Public Relations Manager at Blue Lagoon Hotel, responded to this review

Dear valued guest, Thank you for taking the time of writing such a positive review of us. We are very glad that you have had such a pleasant and lovely memory of our hotel. Please feel free to contact us directly for your next unforgettable stay and we will arrange everything for you. Best regards, Manuel Repp More 

Doha, Qatar
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2016

My friend and I thoroughly enjoyed an 8 night stay at this wonderful hotel in July 2016. Reservation over email and phone was quick and simple. Check in was quick and efficient, with luggage assistance to the room. After a short briefing explaining the features of the hotel we were ready to enjoy our time. We had booked a superior... More 

Helpful?
Thank TomDoha_Qatar
gmbluelagoon, Public Relations Manager at Blue Lagoon Hotel, responded to this review

Dear valued guest, Greetings from Chaweng Blue Lagoon Hotel. We deeply appreciate your comments about our hotel. We are very happy that you have enjoyed your stay with us. Please feel free to contact us again via email for your next stay with us so we can arrange everything again to your satisfaction. Best regards, Manuel Repp More 

Caloundra, Australia
2 reviews
3 of 5 stars Reviewed July 1, 2016 via mobile

We stayed at the blue lagoon in end of June / July this year. It's a very nice hotel with beautiful staff but it's not worth the 4 star rating I'm afraid. You were only given one Beach towel and this had to last you all day (other 4 star hotels we've stayed at have fresh ones by the pool... More 

Helpful?
Thank Keithladley
gmbluelagoon, Public Relations Manager at Blue Lagoon Hotel, responded to this review

Dear valued guest, We are very sorry and disappointed to hear that your stay was unpleasant with us. We will bring all of your points mentioned onto the management and we will make sure to improve there. We would still like to thank you for giving us this review as we now know what we can do to make a... More 

Glasgow, Scotland, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed June 27, 2016

We stayed here for 13 nights and could not find any problems with this hotel.location of hotel is perfect just 5min walk to walking street with all the bars and clubs that chaweng has to offer but far enough away from all the music.Rooms are big enough and are well maintained and cleaned everyday by very friendly staff.Pool is beautiful... More 

Helpful?
Thank Marion W
gmbluelagoon, Guest Relations Manager at Blue Lagoon Hotel, responded to this review

Dear valued guests, We are extremly happy about your pleasant holiday at our resort. Thank you for taking the time and giving us such a great review. Our main goal in Chaweng Blue Lagoon is to make sure that everything will be to your satisfactory. We are glad that we achieved this goal with you. It will not change and... More 

Nottingham
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 26, 2016

We have just returned from a 12 night stay in The Blue Lagoon. The hotel itself is spotlessly clean, in a good location with one of the best pool areas in Chaweng. The staff were incredibly friendly and helpful, especially Ray, Maw and Nai. It was low season whilst we were there, so the hotel was very quiet which was... More 

Helpful?
Thank sydney22
gmbluelagoon, Guest Relations Manager at Blue Lagoon Hotel, responded to this review

Dear valued guests, On behalf of Chaweng Blue Lagoon Hotel I would like to thank you very much for taking the time of writing a positive review about our hotel. We are glad to hear that you have enjoyed your stay with us. We will bring up your comment about the breakfast to the F&B Management and will try to... More 

1 review
1 of 5 stars Reviewed June 22, 2016 via mobile

Place is an absolute dump ... Pictures we looked at online when deciding to stay here are such a scam . Shambles , We arrived to check in an first impressions were ok nice enough reception , then got taking across the road to a load of garden sheds supposed to be beach huts no where near the beach, overspill... More 

Helpful?
Thank Allan A
gmbluelagoon, Guest Relations Manager at Blue Lagoon Hotel, responded to this review

Dear guest, We are very sorry to hear about such an unsatisfactory stay with us and would like to give out our deepest apologies. Yet it is very clear written on either our website or the booking agencies that our Village Villa Bungalows are located on the opposite side of the main building of our hotel. We hope that you... More 

Liverpool, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 14, 2016 via mobile

We stayed here for just one night. There was abit of a mess up with our booking when we arrived which was not caused by the hotel and they were efficient in helping us to resolve it. The staff at the reception were very friendly and once the issue was resolved we were taken to our 'villa'. This was located... More 

Helpful?
2 Thank Laurajc87
gmbluelagoon, Front Office Manager at Blue Lagoon Hotel, responded to this review

Dear valued guests, On behalf of the team of Chaweng Blue Lagoon Hotel I would like to personally apologise to you for the inconveniences caused by your room. I was very disappointed to read about your dissatisfactory stay with us. We continually try to do our best for all of our guests, but unfortunately this time we were not able... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Chaweng Blue Lagoon Hotel is a 4-star hotel nestled in a tropical garden between palm trees, lush bushes and flowers, and the beach.At our resort, we offer Superior Rooms, Deluxe Rooms and Deluxe Suites in our five 2-storey buildings. If you would like to spend your holiday in a more private way you can also book one of our Deluxe Villas right next to the beach or pool.Although being one of the smaller resorts on Chaweng Beach we have excellent staff who know how to make you feel comfortable from the very first minute to the very last. This is certainly one of the many reasons why we enjoy a long list of repeating guests throughout the year enjoying our family-style atmosphere. ... more   less 

Additional Information about Blue Lagoon Hotel

Address: 99 Moo 2 Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: $48 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Blue Lagoon Hotel 3.5*
Number of rooms: 74
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Also Known As:
Blue Lagoon Koh Samui
Blue Lagoon Hotel Ko Samui/Chaweng, Thailand
Hotel Style:
#46 On the Beach Hotel in Chaweng
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