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Sheraton Samui Resort

471 reviews
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Traveler (662)
Room & Suite (175)
Pool & Beach (111)
Overview
  • Excellent42%
  • Very good27%
  • Average14%
  • Poor8%
  • Terrible9%
Travelers talk about
“blue monkey”(20 reviews)
“monkey bar”(11 reviews)
“lobby lounge”(3 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (471)Write a Review
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All reviewsblue monkeymonkey barlobby loungekids clubocean viewfitness centerrelaxing vacationbreakfast buffetbeach poolperfect resortgreat poolsduty managerbeautiful propertygolf buggiesstandard roomhappy hourchaweng noi
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1 - 5 of 292 reviews
Reviewed yesterday via mobile

This hotel is lovely, quiet and charming. The beach is clean, the water is hot but not every time. The staff is very kind and polite. The breakfast is rich and offered many delicious things and tropical fruits. However, a bit expensive.

Thank znam_li
Reviewed 4 days ago

Other than the staff and the buffet breakfast this resort has little going for it. The hotel itself is terribly dated and requires a total overhaul. Rooms are in desperate need of repair and refurnishing with peeling paint, loud air conditioning, and tacky furniture. The...More

Thank ShawnCornell
Management response:Responded 3 days ago

Dear ShawnCornell, We are very sorry to hear your recent stay at Sheraton Samui Resort did not meet your expectations on this occasion. We are trying to locate which room you stayed in so we can immediately assess the issues you mentioned and have our...More

Reviewed 1 week ago

A typical classic Sheraton resort in Thailand. Room moderately sized with a a private balcony. It seems that some renovation and likely new paint has been given to the room, and it seems quite well maintained still. Bathroom is spacious with separate shower and bathtub....More

Thank JevJev
Reviewed 1 week ago

The beachfront property is very nice but the rooms are dated. Also, be aware that if breakfast is not included in your room rate, they will try to screw you. I used cash and points to book the room and therefore, I got punished for...More

1  Thank Yefro
Management response:Responded 1 week ago

Dear Yefro, Thank you very much for choosing to spend your vacation time at Sheraton Samui Resort. We are very sorry you were disappointed about having to pay for breakfast during your stay. As you mentioned, the rate you selected did not include breakfast and...More

Reviewed 1 week ago via mobile

Hotel was amazing. All of the staff were friendly and courteous. The room was fantastic and we had our own garden which had a double sun bed. The hotel complex is set in a steep hillside. There are courtesy vehicles to take and bring you...More

Thank debsydoodah
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Beachfront
Bar/Lounge
Spa
Free Internet
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$154 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Chaweng
#22 Spa Hotel in Chaweng
#25 Luxury Hotel in Chaweng
#26 Romantic Hotel in Chaweng
#32 On the Beach Hotel in Chaweng
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$154 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Chaweng
#22 Spa Hotel in Chaweng
#25 Luxury Hotel in Chaweng
#26 Romantic Hotel in Chaweng
#32 On the Beach Hotel in Chaweng
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (662)
Room & Suite (175)
Pool & Beach (111)
Dining (62)
Hotel & Grounds (491)
Bathroom (17)
Questions & Answers
Ask a question
joshcowie
January 22, 2018|
AnswerShow all 3 answers
Response from Jonathan U | Property representative |
Dear joshcowie, Thank you very much for your interest in Sheraton Samui Resort. Our family-friendly hotel has a great beachfront Kids Club for in-house guests called Starkid Kids Club. This facility is supervised by our... More
0
Votes
vandalan
December 31, 2017|
Answer
Response from Jonathan U | Property representative |
Dear vandalan, We work with several travel companies in the UK, including Trailfinders, Travel Bag, Premier and Travel Counsellors. You can also make direct bookings on our website as well as check room rates throughout the... More
0
Votes
samlO5940KL
December 26, 2017|
AnswerShow all 3 answers
Response from Jonathan U | Property representative |
Dear saml05940, We are sorry to hear that you received a delayed response to your inquiry. This is not up to our usual standards of service and please accept our sincere apologies for any inconvenience caused. Please do... More
0
Votes
Room Tips
"Book another hotel"
Read review
"go to Le Meridien"
Read review
"Book early and in advance and ask for a ocean front room (2nd floor if possible). Some of the 1st floor rooms..."
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"Ask for sea views."
Read review
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