This was our second visit to Anantara Lawana. We booked the Pool Villa. As expected, the ambience of the property is spectacular. The service impeccable. Suzy from guest relations ensured that every minute detail was taken of. The staff is so very helpful. Kudos to the team.
Stayed at Anantara for 7 days for our 10 years anniversary. What can I say??? Amazing customer service, so accommodating and always at your disposal,. We stayed in the Plunge pool room and the room was kept so clean the entire time and was never short of anything in the room (actually never had to ask for anything, they thought of everything). Had dinner at the famous TREE TOPS restaurant too which was excellent. Had that grateful feeling at the end of our holidays that what we expererienced was very special indeed so thank you the whole team at ANANTARA LAWANA. Nicolas & Ijtihad.
I stayed at the Anantara Lawana Koh Samui with my adult family for a week. Over the last 40 years I have travelled & stayed at many resorts, but few provided the level of excellent service and friendly assistance than the staff at this resort. Our daughter required a special diet (GF) and the resort, in particular Santi, went out of their way to accommodate her needs so she didn’t miss out on enjoying the high quality and delicious Thai food on offer. It is perhaps a bit unfair to single out a few when all staff provided such exceptional guest experience. However, from the moment we arrived, Tara @ reception made herself available 24/7 & even on her days off! to ensure all our needs were met. Tara gave us her personal contact so whenever we had a question, she would get back to us with an answer. Tara made restaurant bookings and provided great advice & recommendations. She is a real credit to the resort. The concierge, Mind, was also a great help and provided 5-star service with our activity bookings. The beachfront restaurant, Santi’s bar plus pool / beach service made our daily ritual at the pool special. Santi, Oh, Khai, along with Mind at the restaurant, were all amazing. One of our stay highlights, and there were many, was to dine at Tree Tops, the resort’s 5 star restaurant Kevin the Chef and his staff provided a memorial culinary and dining experience. Expensive... but well worth it. The only area where the resort may invest a few dollars, was the beach equipment was lacking, old and not what you would expect from a resort of this standing. The nearby area had the mountains of plastic rubbish that is sadly becoming so common. Perhaps the area resorts could plan and fund a cleanup which would make the area more appealing. A huge thank you from us all for a great holiday. …
My wife and I spent half of our honeymoon at this Anantara, and it was far and away our favorite part of the trip. The staff are incredibly kind and personable. We truly felt like they wanted us to enjoy our time on their island! Highlights: - The beach feels private. At most it had 10ish people on it while we were there. - Their complimentary breakfast was phenomenal. And the food at their restaurants was really good! - The entire staff We highly recommend staying at this resort if you’re visiting Koh Samui!
We moved to the Lawana from The Anatara Bophut because, as despite their assurances before we travelled that their renovations wouldn’t affect us , it was like staying on building site!!!! Anyway, we asked to be moved to the Lawana and I’m so glad we did. The Lawana is simply beautiful and the biggest plus points are the rooms and the staff. Our room was charming and spotless and we even had a turn down service with a nightly message, written on a leaf. Such a sweet touch! The attention they go to there is amazing eg it was raining when we arrived, they even wiped down our cases when they delivered them to our room. The breakfast is to die for and has just about anything you could want. Santi and his staff provide wonderful, friendly customer service and it was a delightful way to start the day. It was a short local taxi ride to the town and that cost between £1-£2 each way, depending on the time of night, so if you want bars etc, then they are there in abundance. However, if you just want to relax on the Lawana beach, then the wonderful Khai and the team, will treat you so well, so we mainly just chilled there. If you’re thinking about booking there-do it, you won’t regret it!!…
Great private room with pool. Fantastic lovely staff, honestly made everything easy for us. The Anantara app is also great to help organise your stay and talk directly to the concierge. Beach was gorgeous, crab shack was delicious! Great first big trip post covid!
Booked this on-beach dinner experience for proposing to my girlfriend. The hotel’s reservation team has been helpful despite I wasn’t staying with the hotel. Entertainment options were offered and I chose guitar-singer duo which performed all the songs (some were on-demand) we love professionally. The setting is romantic. We opted for Thai cuisine and the food was just fantastic. Service was impeccable and we were well taken care of. We were also very fortunate to have a clear sky for some star-gazing moments. I would recommend Dining by Design to anyone who would like to share a unique experience with the loved ones.
We had a wonderful 20-night stay at your hotel, our pool suite room was very pleasant. The breakfast offers us an incredible choice and everything is delicious. The hotel is great. ALL the hotel staff is TOP, friendly, intentional, attentive, all these people allowed us to have a wonderful stay and their smiles brought sunshine despite the rain. Thank you all for your professionalism. ขอบคุณมากค่ะ ค่ะ Karin and Jean-Pierre.
Extraordinary hotel, fantastic service. Stayed at Suite 108 with a pool and view of the sea. The entire team is great, the food is very good. It’s a luxurious property which is very classy and understated. I will be staying there whenever I visit Koh Samui again! It’s super quiet and chic and yet a mere 5 minute drive to the crazy Chaweng party area.
Not only was the resort absolutely beautiful, but the entire staff went above and beyond to make our stay special. We had a dream Honeymoon and would highly recommend this resort! They even packed us a lunch to take with us to the airport.