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BEST WESTERN Forest Hills Hotel

Certificate of Excellence
Overton Hill, Frodsham WA6 6HH, England
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BEST WESTERN Forest Hills Hotel
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562 Reviews from our TripAdvisor Community

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Frodsham, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We held the wake at Forest Hills for my grandad's funeral. The staff were very helpful, as always and the room was presented very nicely. We had the Overton suite that overlooked the whole of Frodsham and in the distance you can see as far as Liverpool and north wales. Afternoon tea was great and the owner Kieron always manages... More 

Helpful?
Thank Tom B
Yorkshire Dales National Park, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just returned after a weekend at best western forest hills .I would like to thank the staff and managment for a great weekend good food good facilaties good overall deal. Will will be returning . 3couples check out bills soon sorted.

Helpful?
Thank 123holls
Liverpool, UK
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We booked to stay here through wowcher and were a little apprehensive as we've had a shocker from wowcher before (not a best western though) but the reviews looked good and for £59 for overnight stay, use of the spa and breakfast, you can't complain! The hotel is set high up on a hill over looking the town, and you... More 

Helpful?
Thank JessPhenn
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here on the 5th Feb for husbands birthday. Thoroughly enjoyed our stay and our food was excellent. No complaints at all. The staff went the extra mile to help. A special mention to Chris the bar manager who absolutely excels at his job and will go that extra mile. The hubby took a special shine to him complete top... More 

Helpful?
Thank Jemma F
Derby, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Booked to stay at this hotel for a spa break via Wowcher for just £59 for the two of us. Arrived early & was able to check in easily with the friendly staff. The bedroom was nice & clean. Flat screen TV, tea/coffee making facilities etc. Lovely, warm room & the bed was sooooo comfortable. Bathroom looked like it had... More 

Helpful?
Thank Sarah S
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Sarah S Thanks very much for your great review of Forest Hills Hotel and we are delighted that you had a great stay with us. Your review was very precise with great points that will help our future guests and we hope you will come back to visit really soon. Keep an eye on our website for our up... More 

Cheshire
Level Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is the 2nd year that we have been for Christmas Day lunch. Although the starter, desserts and coffees are served at the table, the main course is a carvery. However this is sensitively organised so that you are not stood in a long queue in your finery. The selection of meats were of excellent quality and the choice of... More 

Helpful?
Thank Lorrymac
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Lorrymac Many thanks for your fantastic review of your Christmas day lunch here at the Best Western Forest Hills Hotel. We are delighted that you and your family had a great time with us and on a personal note it was my absolute pleasure to keep the witty banter going. Please don't leave it till next Christmas to visit... More 

Manchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My partner and I stayed here with a groupon voucher we received as a gift. The service was excellent right from initial email contact for booking with prompt replies every time which was great. On arrival we were a bit early so we went into the bar for a drink and were served by a gentlemen called Chris who was... More 

Helpful?
Thank Andy C
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Andy C Many thanks for taking the time to post your review on Trip Advisor following your recent stay at the Best Western Forest Hills Hotel. Firstly I would like to thank you for your very kind comments and I will take great pleasure in passing them onto the team here at the hotel. As you pointed out we... More 

Preston, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed with my daughter and was really surprised at how big the room was. I only booked a twin and we got a family room. It was all nice and clean. They even left towels in the room for the pool. Now the pool is great, but the Jacuzzi wasn't working. It didn't spoil our fun we were in... More 

Helpful?
Thank CJB147
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear CJB147. Many thanks for posting your review on Trip Advisor following your recent stay with us at the Best Western Forest Hills Hotel. I am aware we have already had some communication via email so once again please accept our most sincere apologies for the problems you encountered at Breakfast and rest assured I have addressed this with our... More 

Bolton, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We booked this place for a nice relaxing spa weekend. After checking in we tried to book some treatments only to be told it was a outside company that did them and they had no space all weekend. After 10 minutes our peace was broken by 15 old women jumping around in the pool to some 80's music been belted... More 

Helpful?
2 Thank Craggy-b
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Craggy-b Thank you for taking the time to post your review on Trip Advisor even though you actually didn't stay in the hotel. I am sorry you felt you were misled about the Spa treatments as it is right that we do have an external company who actually does this for us and all treatments need to be pre... More 

Staffordshire
Level Contributor
55 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed overnight in January on arrival met with smiling helpful reception staff and this standard of customer service was maintained throughout the Hotel. Standard room but very clean, tidy with decent hospitality tray. Arriving early we were able to appreciate the excellent leisure facilities pool, sauna and steam room. The next day we had a morning walk the country footpath... More 

Helpful?
Thank Kdj54
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Kdj54 Many thanks for taking the time to post your review and we are delighted that you enjoyed your stay with us. We have some fantastic forthcoming events taking place in the future so we hope to see you again very soon. Kind Regards Kieran McCabe General Manager More 

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