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Le Moulin De Valaurie

Traveler (68)
Room & Suite (14)
Dining (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Nestling in the heart of the Drôme département, in Provence, close to Grignan, the 4-star hotel ‘Le Moulin de Valaurie’ welcomes you in a green setting, among vineyards and fields of sunflowers and lavender.
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Property amenities
Pool
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast Available
Conference Facilities
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
Quaint
HOTEL CLASS
282Reviews
118Photos
2Q+A
4Room tips
Traveler rating
  • 144
  • 101
  • 24
  • 10
  • 3
Time of year
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Popular mentions
+1
We came for lunch and we had a great culinary experience, Italian Chef Berto surprised us with his menu, every single creation was beautiful presented and combination of ingredients where the vegetables are predominate. The team was very friendly and the chef came to meet us
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Response from Fabien M, Directeur général at Le Moulin De Valaurie
Responded Jul 31, 2018
Dear mi2perdomo, Thank you for taking the time to post a review about your recent lunch at Le Moulin de Valaurie.. We appreciate your comments as we are constantly working on improving the quality of service and facilities provided. We hope to see you in our property during your next trip. Kind regards. Fabien Moutte General Manager
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If you are wanting to stay in the village of Valaurie, don't stay at the Moulin de Valaurie - it is a few kms away. From the night-time picture on Booking.com, we had the impression it was right in the heart of the village and were disappointed to find it was quite a way out.
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Response from Fabien M, Directeur général at Le Moulin De Valaurie
Responded Jul 27, 2018
Dear Brianandgail, Thank you for taking the time to post a review about your recent stay at Le Moulin de Valaurie. We appreciate your comments as we are constantly working on improving the quality of service and facilities provided. I am sorry to read that the situation of the hotel did not suit you and I don't understand why you thought the hotel was in the village with just a picture of the facade. All information regarding the location of our hotel is clearly described in the Booking.com descriptions or on our hotel website. Your rating on the property does not seem fair and clearly motivated by your mistake in choosing our hotel. But we hope to have the opportunity to welcome you back in the future and endeavour ourselves to meet your expectations. Kind regards. Fabien Moutte General Manager
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The room was compact but very clean and modern. It was a very comfortable ground floor room with air conditioning and a walk in shower in the ensuite bathroom.. Our room looked out onto the garden and terrace areas. The grounds of this hotel are secluded, beautifully maintained
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Response from Fabien M, Directeur général at Le Moulin De Valaurie
Responded Jul 19, 2018
Dear Vanessa, Thank you for taking the time to post a review about your recent stay at Le Moulin de Valaurie. We appreciate your comments as we are constantly working on improving the quality of service and facilities provided. We hope to see you in our property during your next trip. Kind Regards Fabien Moutte General Manager
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We arrived full of expectation as the site looked as if gourmet food was on offer. However the lunchtime menu consisted of pasta and pizza and was not what we were expecting. The situation outside was pleasant and the staff were helpful.
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Response from Ouafae G, Directeur général at Le Moulin De Valaurie
Responded Jan 3, 2018
Dear Madam, We are sorry to see your dissatisfaction We propose two kind of restauration : italian food served at lunch and gastronomic served for dinner. Our menus are posted on our website. We hope to receive you an other time for a new experience. Kind regards,
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I am doubting a bit about the standards of 4 starred hotels in France. At some places they are great but mostly average. Moulin the Valerie has a good restaurant and the rooms are okay. Not very fancy. While booking the hotel they changed my room at the confirmation. I didn't
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Response from Ouafae G, Gérant at Le Moulin De Valaurie
Responded Sep 18, 2017
Dear sir, After your comment on your stay, we are the first to hear your disappointment. In the evening, we were targeted by malicious people who stole your bike. We helped you by calling the gendarmes. Our video surveillance system operates 24 hours a day, the videos were given to the gendarmes. For safety reasons, do not hesitate to contact us, but we will inform you of your insurance and contact us for any additional information. We have given you the number of the person responsible for this case. From a common opinion, tourist places can be the target of acts like this one, ours being unhappy that night. The safety and well-being of our customers are our priorities and rest assured that we are doing our utmost to ensure the tranquility of the premises. We look forward to welcoming you to our next lunch / dinner, and show you our evolution. Very cordially,
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123
je ne comprends pas que cet hotel ne garde pas des repas pour les clients ayant une chambre !!!
Chère Madame, Notre restaurant est effectivement ouvert aux clients ayant une chambre à l'hôtel, ainsi qu'aux personnes extérieures. Autant que possible, nous donnons la priorité à nos clients; pour cela, nous leur demandons si une réservation est souhaitée dans notre restaurant lors de leur séjour au moment de la réservation. Dans votre cas, il me semble vous avoir signalé avant toute réservation que notre restaurant étant malheureusement déjà complet pour un des soirs (nous avons un groupe), j'en suis navrée et espère avoir tout de même le plaisir de vous accueillir prochainement au Moulin de Valaurie, Bien à vous, Diane, Directrice
0 votes
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Bonjour, Je souhaiterai savoir si la picine est chauffée, je souhaite réserver fin avril merci
Madame, Monsieur, Nous vous remercions de l’intérêt que vous portez au Moulin de Valaurie. Suite à votre aimable demande, notre piscine n'est pas chauffée. Cependant des travaux sont en cour, et seront terminé fin Mai. Nous restons à votre entière disposition pour tout complément d'information. Cordialement. Ouafae La réception
1 vote
"Make sure you eat at the restaurant. We thought the food was outstanding"
"Only stayed in one and it was lovely, so cannot vouch for the others, I see no reason why they'd not all be as good though."
"#18 3 story with subterranean bath open to public with large windows, might be improved by better curtain closing mechanism."
"Go for the top floor to avoid creaking floorboards above."
PRICE RANGE
$101 - $226 (Based on Average Rates for a Standard Room)
LOCATION
FranceAuvergne-Rhône-AlpesDromeValaurie
NUMBER OF ROOMS
19
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