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Bourbon Atibaia Convention & Spa Resort

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2,396 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Sorocaba
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent and great for family, kids and people who are hungry. Many kind of foods, very popular for kids and i want to come back soon!! If you want to go for a place where you will be very satisfied go to this beauty resort.

Helpful?
Thank Marcos P
RedeBourbon, Gerente at Bourbon Atibaia Convention & Spa Resort, responded to this review

Dear Mr. Marcos, First and foremost, thank you for sharing your opinion. Your comments are of the utmost importance to all of us. I also appreciate the compliments paid to the food options and overall quality of the resort. I’m so pleased to learn that you had the best possible stay and I hope to welcome you again in the... More 

Vienna, Austria
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 1, 2016

The hotel is very big, well equipped for conferences and for family with children. The staff is very well trained and always willing to serve you well ( they could not inform me something during the weekend, they called me on Monday morning too give the information - very thankful to Ms Marcela Bonna). The food is delicious and the... More 

Helpful?
Thank Beatriz M
RedeBourbon, Gerente at Bourbon Atibaia Convention & Spa Resort, responded to this review

Dear. Mrs. Beatriz, I appreciate the time you took to rate Bourbon Atibaia. I'm pleased to read all the compliments paid to the size of the resort, customer service and food options. I'm proud to read your kind words and I will forward your comments to our employee, Marcela Bonna. It will be our pleasure to provide you with an... More 

Sao Paulo, Brazil
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2016

We had a great time st this hotel. Lots of recreational options for the kids, good food and good rooms. Staff is also very firendly. Just be prepared to pay slighly high prices for deinks and food outside the package. A bit overpriced in my Opinion. But we will come back for sure.

Review collected in partnership with this hotel

Helpful?
1 Thank Andreas B
RedeBourbon, Gerente at Bourbon Atibaia Convention & Spa Resort, responded to this review

Dear Mr. Andreas, First and foremost, thank you for sharing your opinion with us and for giving us the highest possible rating. I appreciate all the compliments paid to the recreational options, food, customer service and quality of the rooms. It is great to learn that you appreciated so many aspects. The services offered at our resort aim to meet... More 

Los Altos, California
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed June 5, 2016 via mobile

Facilities are reasonable for 3 or 4 star hotel. Rooms are simple but clean. Staff is friendly but confused. Practices are antiquated. A lot of the activities, such as paintball and bowling, require extra pay and reservations. Reservation system for those activities doesn't really work. It seems designed to make the guest give up on those activities. I don't plan... More 

Helpful?
Thank MR1966
RedeBourbon, Gerente at Bourbon Atibaia Convention & Spa Resort, responded to this review

Dear Customer, I hope this email finds you well. First of all, thank you for rating Bourbon Atibaia. Your opinion is of the utmost importance so that we can always improve the provision of our services. I am sorry to learn that we were not able to deliver a fully satisfactory experience. We have instructed our staff to work on... More 

Sao Paulo, SP
Level Contributor
3 reviews
5 of 5 stars Reviewed May 30, 2016

Everything went well on our stay at Bourbon Atibaia - even though it was an extended weekend and the hotel was almost 100% full, we were able to have lots of fun with kids at this tremendous property. The food was excellent, there was entertainment for the whole family and the staff is great.

Helpful?
Thank mariokj
RedeBourbon, Gerente at Bourbon Atibaia Convention & Spa Resort, responded to this review

Dear Mr. Mario, I hope this message finds you well. Thank you for evaluating Bourbon Atibaia and for giving us a seal of excellence with a 5-star rating. Your opinion is extremely important to all of us. I also appreciate the compliments paid to our leisure options, as well as the quality of the food and customer service. We hope... More 

Belo Horizonte, MG
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 22, 2016

This was a new experience, going to a resort close to a big city. It was quite easy to go to the hotel. The construction was nice, comfortable rooms, very nice food and lot of activities for the kids. On the other hand, as the hotel is close to Sao Paulo, it is always fully booked. There was no free... More 

Helpful?
Thank fabio k
RedeBourbon, Gerente at Bourbon Atibaia Convention & Spa Resort, responded to this review

Dear Mr. Fabio, I hope this message finds you well. It is a pleasure to read your opinion about Bourbon Atibaia. I appreciate the compliments paid to our rooms and activities for children. Your comments were very important to us and we will continue to work on continuous improvements with our staff. It will be our pleasure to have you... More 

Maceio, AL
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 10, 2016

Everything is so much great, the cleaner, confort, location and the food. The breakfast is very delicious. I think that the wine should be more cheaper. The leisure area is perfect for the children. So great!

Helpful?
Thank BoanergesLopes
RedeBourbon, Gerente at Bourbon Atibaia Convention & Spa Resort, responded to this review

Dear Mr./Mrs. Customer, I hope this message finds you well. Thank you for rating Bourbon Atibaia and for considering our services excellent with a 5-star evaluation. I am glad to learn that you thought your stay was fantastic. Furthermore, I appreciate the compliments paid to our structure, location, food, breakfast and leisure area. Thank you for your comments and we... More 

São Paulo, São Paulo, Brazil
2 reviews
4 of 5 stars Reviewed May 2, 2016

It has many facilities for families traveling with kids and also for couples. Very comfortable. One point that we did not like was that the rooms have carpet and there should have many dust as we are allergic and whenever in the room, we would start sneezing.

Helpful?
Thank LilianSiu
RedeBourbon, Gerente at Bourbon Atibaia Convention & Spa Resort, responded to this review

Dear Mrs. Lilian, I hope this message finds you well. Thank you for rating Bourbon Atibaia. The opinion of our every guest is of the utmost importance for the ongoing improvement of our services. Your observation about the carpet is being taken into careful consideration and we are working on constant improvements to better cater to your needs. You’re always... More 

Indaiatuba, SP
1 review
4 of 5 stars Reviewed April 11, 2016

Near to my home (road Dom Pedro is good ). Acomodation was clean. Structure very good (diferent swimming pools for kids and for adults ). I recommended this hotel to everybody. A lot of activities for kids.

Helpful?
Thank Antonio R
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 8, 2016

This hotel offers many different entertainment for the guests. A great option to anyone looking for a relax time. Specially considering the sport options available on the local dependencies of the hotel.

Helpful?
Thank leonardoamsantos
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Bourbon Atibaia Convention & Spa Resort

Address: Rodovia Fernao Dias Km 37,5 37.5 km, Atibaia, State of Sao Paulo 12954-904, Brazil
Location: Brazil > State of Sao Paulo > Atibaia
Price Range: $281 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bourbon Atibaia Convention & Spa Resort 4*
Number of rooms: 572
Reservation Options:
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Also Known As:
Bourbon Atibaia Hotel Atibaia
Bourbon Atibaia Convention & Spa Resort Brazil
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